Ratings based on 3,909 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 30-Oct-2014
Liked the idea of a suite, also gave us additional cookies when needing a little sweet treat!
1 out of 5
by A verified traveller

Good location

Posted 30-Oct-2014
Non existent service. Crammed room....even though ours was a suit room..not even a wardrobe.
5 out of 5
Recommended
for Everyone
by A verified traveller from Bucks UK

Great location

Posted 29-Oct-2014
This is my fourth time staying in NY and this hotel is the best I've stayed in and I would definitely go back. I was a bit worried that it would be noisy but there was no need as even though it is in Times Square it is very quiet. The rooms are a great size and having the sitting room made a huge difference, it was very spacious. The beds were so comfy I wanted to bring them home!!!
5 out of 5
Recommended
for Everyone
by A verified traveller from Alabama

Excellent hotel and staff

Posted 27-Oct-2014
Pros: Everything
Cons: N/A
Location: Middle of Time Square...many restaurants and bars within walking distance..subway near by
Excellent hotel with friendly staff...staff readily avaliable to accomodate your needs...located in the middle of times square... great location and easily accessible to restaurants, sites/attractions and subway...subway conveniently located for travel (recommend subway over taxi service)..highly recommended
4 out of 5
Recommended
for Everyone
by A verified traveller from Bathgate, Scotland

Fab location.

Posted 26-Oct-2014
Pros: Location and the fact the room was a suite.
Cons: Make sure the curtains are fixed to the walls so light does not shine in from Times Square.
Location: Right in the heart of Times Square. 5 mins from Rockefeller Center - would thoroughly recommend Top of the Rock and tour of the Rockefeller Center.
Comfortable hotel right in the heart of Times Square so within walking distance of many tourist attractions. Noise level in room not too bad - we kept the air con on so any noise drowned out. Could see bright lights through gap at the end of the curtains but just used the cushions off the settee to cover this up! Staff in general very helpful - only comment would be a grumpy employee at the area where you can leave your luggage on last day. He made you feel like leaving the luggage was a hassle to him and was not pleasant.
5 out of 5
Recommended
for Everyone
by A verified traveller from North London, UK.

In the thick of it....

Posted 25-Oct-2014
Pros: All suites. So central.Lovely staff.
Cons: Bar and restaurant prices a little high.
Location: Right on Times Square. Theatres, bus tours, up town and downtown subways right outside. Only a 5minute walk to most theatres.
Good hotel - all suites which is great. Kitchen area with fridge and microwave, sofa bed in lounge, 2 TVs, spacious bedroom and bathroom. Central to the theatre district, subways, bus tours, shops and sights. Very friendly, helpful staff. Restaurant a little pricey, but lots of good delis and eateries nearby. Over the road from the cut priced ticket booths. A vibrant area of the city...but rooms are well insulated for a quiet nights sleep.
4 out of 5
Recommended
for Everyone
by A verified traveller from N Yorks

Centre of the Universe

Posted 25-Oct-2014
Pros: Location
Cons: Food
Location: Just off Times Square. Broadway shows, restaurants anything you may want to do in Manhattan.
A very conveniently placed hotel on Times Square. The staff are very friendly and helpful. The quality of food at the Gingers restaurant was poor.
4 out of 5
Recommended
for Everyone
by A verified traveller from W.

Posted 23-Oct-2014
Excellent location. Rooms were very comfortable and quite. Staff was very helpful. Would stay again if in the area.
4 out of 5
Recommended
for Students
by A verified traveller from London

bang in the middle

Posted 23-Oct-2014
Pros: It does what its says on the can
Location: Slap bang in the centre of everything
If you like to be in the centre of everything of every thing, this is the place.
5 out of 5
Recommended
for Everyone
by A verified traveller from peabody MA

Friendly staff...

Posted 22-Oct-2014
I went to new York for just one night, I had 5 more people with me from Brazil, they loved the location also the room was very cleaning, big enough for 6 people and comfortable.