Monica, we are sorry to hear that your experience did not match the value you expected. We are grateful for your kind words about our front desk team member. Your feedback on the elevators has been noted for improvement. We hope you will give us another chance to impress you.

Your five-stars mean the world to us, Jamie! Thank you and we're excited for the opportunity to host you again.

Vivian, thank you for your valuable feedback. We are glad you had an overall enjoyable stay and were pleased with our ideal location. Your comments regarding the elevators are appreciated, and we apologize for the inconvenience. We hope to welcome you back for an even better experience in the future.

Tolulope, thank you for your perfect rating of DoubleTree by Hilton New York Downtown. We are delighted you had a great stay and were pleased with our clean accommodations. Your feedback is appreciated and we hope to welcome you back the next time you are visiting New York!

Hope, thank you for staying with us! We apologize for the inconveniences with the hot water, elevators, and noisy air conditioners. Your comfort is important to us, and we are looking into these issues. We are glad you enjoyed our location. We hope you will consider staying with us again for a better experience.

Ashlyn, we are delighted to hear our team could assist in returning your diamond ring safely! Thank you for highlighting their excellent service. We look forward to welcoming you back for another great stay in the future.

Myrka, we are thrilled you enjoyed your stay and found our hotel clean and welcoming! We apologize for the elevator delays and appreciate your patience. We hope to welcome you back soon.

Thank you for taking a moment to share your positive score, Marteaco! We hope you plan to join us on your next visit to the area, so we have a chance to further impress.

Thank you for your high recommendation, Joyce. We are glad you had an excellent stay and were pleased with our value. We appreciate your feedback and hope to have the opportunity to welcome you back again!

Amy, we are saddened to hear that your stay did not meet your expectations, nor the experience we hoped to provide. Please accept our sincere apology for the inconvenience and know that we will be sure to use your comments in order to improve. It is our hope that you will stay with us again, as we are confident that we can provide you a better experience.

Josh, thank you for your perfect rating of DoubleTree by Hilton New York Downtown. We are glad you had a wonderful stay and were pleased with our accommodations. We hope to have the pleasure of welcoming you back again soon!

Aaliyah, we are thrilled you enjoyed your stay at DoubleTree by Hilton New York Downtown. Thank you for your high recommendation. We hope to have the pleasure of welcoming you back again soon!

N'Deyah, thank you for your glowing review of DoubleTree by Hilton New York Downtown. We are glad you had an excellent stay and appreciated our value and great location. We hope to welcome you back again soon!

Laura, thank you for your high recommendation. We are delighted that Jose provided you excellent service and enhanced your stay. We will be sure to pass along your kind words. We hope to welcome you back the next time you are visiting New York!

Kat, thank you for your perfect rating of DoubleTree by Hilton New York Downtown. We are delighted you had an excellent stay and were pleased with our great location and beautiful views. The pleasure would be ours to welcome you back!

Jerry, we appreciate your feedback on our property and elevator wait times. We are exploring ways to enhance our facilities and service. We are looking forward to welcoming you back for an improved experience in the future.

Simone, thank you for your perfect rating of DoubleTree by Hilton New York Downtown. We are glad you had a great stay, though we are sorry to hear the elevators were an inconvenience. We hope to welcome you back for an even better experience next time!

Andrew, we are thrilled you enjoyed our location and the warm cookie welcome! Thank you for your kind words. We cannot wait to have you back for another great stay at DoubleTree by Hilton New York Downtown.

Thank you from all of us at DoubleTree by Hilton New York Downtown for your positive review, Fnu. We are glad you had a wonderful stay and hope to see you again soon!

We are thrilled our location served you well and that our sparkling clean accommodations further enhanced your stay at DoubleTree by Hilton New York Downtown. However, we apologize for the delays with the elevators. We will continue to work on this to enhance any future visits. Thank you!

Thank you for providing feedback on your stay. We regret not delivering an exceptional experience and invite you to visit us again, confident that we can improve your perception.

We regret we missed the mark on truly impressing you during your stay, Neewana. We would love the opportunity to make it up to you on a future visit.

Benton, your review has brightened our day! We're thrilled to hear that you loved our hotel's prime location, situated near the historic heart of New York City. We hope you'll return soon to explore even more of what our area has to offer!

Your positive review means a lot to us, Camille! We're looking forward to your next visit and the opportunity to enhance your experience with us even further.

Svetla, thank you for your perfect rating of DoubleTree by Hilton New York Downtown. We are thrilled you had an excellent stay and were pleased with the service our team provided. The pleasure would be ours to welcome you back!

Wah, we regret that your stay did not meet your expectations, especially regarding the elevator service. Please accept our apologies for any inconvenience caused. Rest assured, we take your feedback seriously and will work to see how we can ensure a smoother experience for our future guests. We hope you'll consider giving us another chance to restore your trust.

Kristen, we appreciate your star-rating, but we would love nothing more than to welcome you back to strive for true perfection in the future.

Thank you for your five-star review, Barry! We're thrilled you had a wonderful experience staying with us and dining at Antica Ristorante. We can't wait to welcome you back soon!

Rahsaan, Thank you for your feedback. We are glad you enjoyed your stay, despite the noise issue. We are exploring ways to improve soundproofing for a more peaceful experience. We are looking forward to welcoming you back to an even nicer stay!

Thank you for your five-stars, Lauren. We look forward to your return and hope it's soon!

Your five-star rating truly brightens our day, Avery! Please revisit soon.

We regret that we missed the mark on ensuring your complete satisfaction. It's our hope that we have another opportunity to earn back your trust. Thank you, Daphnee.

Thank you for staying with us! We are glad you enjoyed your visit and hope to welcome you back again the next time you are visiting New York.

Thank you for your wonderful rating, Miguel. We cannot wait to welcome you back to our hotel!

Thank you for the five-star rating, Bonnie! We are pleased you were satisfied with all aspects of your guest experience and look forward to welcoming you back.

Kellie, we sincerely regret that your stay was marred by noise from other guests and delays with our elevators. These issues don't reflect our high standards, and our team will be using your feedback to learn how we can improve. We hope you'll allow us another chance to welcome you and win you over completely.

Ivy, it is great to hear you enjoyed your stay and the service our team provided. We appreciate your feedback on the breakfast and will look into enhancing our offerings for more variety and flavor. We are delighted the Hilton Honors perks and our warm cookies added to your experience. We cannot wait to welcome you back!

Brooklyn, thank you for your positive feedback. We are happy to hear you found our team welcoming and helpful. We hope to welcome you back for another great stay soon!

Chelsy, we are so glad you found our hotel clean, convenient, and friendly! We are thrilled you would consider staying with us again. We at DoubleTree by Hilton New York Downtown are looking forward to your next visit and ensuring it's just as enjoyable!

Anthony, thank you for your perfect rating of DoubleTree by Hilton New York Downtown. We are glad you had an enjoyable stay and found our accommodations comfortable. We appreciate your feedback and hope to have the pleasure of welcoming you back again soon!

We appreciate you taking the time to rate your stay, however, we would love the opportunity to better your experience in the future and attempt to receive a perfect score!

Mario, we are glad you had a perfect stay at DoubleTree by Hilton New York Downtown! It is wonderful to hear that you were pleased with our accommodations and amenities. The pleasure would be ours to welcome you back.

Thank you, Karla, and we can’t wait to welcome you back again for another five-star stay!

Lea, it's clear that we missed the mark on ensuring your satisfaction during your stay, and for that, we apologize. We hope to have another opportunity to win you over.

Megan, earning five stars from you has made our day! Thank you and it will be our pleasure to welcome you back.

Guillermo, thank you for staying with us! It is wonderful to hear that you enjoyed our upgrades. We hope to welcome you back again soon to DoubleTree by Hilton New York Downtown.

Juan, we are thrilled to hear you found our hotel nice and clean with a professional team! We look forward to welcoming you back for another pleasant stay.

Thank you for rating your stay, Karina. We’re sorry to hear that your experience did not quite live up to your expectations. We hope to have a chance to better impress on a future visit.