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DoubleTree by Hilton Metropolitan - New York City

569 Lexington Ave New York, 10022 New York

Midtown New York convenience with 1960’s style

On Lexington Ave
This New York City hotel is set amid Midtown office towers, shops, and restaurants; it is 3 blocks east of Rockefeller Center and 6 blocks from the Museum of Modern Art. This landmark hotel was the backdrop for the famous scene in The Seven Year Itch, when Marilyn Monroe stood over a subway vent as her iconic white dress blew up around her shoulders. Show more
Business-class
The Doubletree Metropolitan Hotel offers a fitness center, a restaurant, and 12 meeting rooms, including a glass-walled penthouse bathed in natural light.
Sweet dreams
All 759 rooms offer Sweet Dreams® beds with triple sheeting, down comforters, and armloads of pillows. High-definition 37-inch flat-screen TVs and high-speed Internet access are available. Hide

GUEST REVIEWS

4.0out of 5

Expedia Guest Rating

82%

of guests recommend

TripAdvisor Traveller Rating

TripAdvisor Traveller Rating

TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.

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Rooms & Rates

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Please complete the highlighted fields below. The check-out date must occur after the check-in date. Please change the date. Date format should be dd/mm/yy. Please provide the ages of children below. The check-in or check-out date is prior to the current date. The check-in date cannot be after 28/06/2013. The check-out date cannot be after 28/06/2013. The check-in date is missing. Please add the check-in date. The check-out date is missing. Please add the check-out date.
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Discounts may be offered to children of certain ages.

Room type  
2 Doubles Nosmk
Located on floors 2-16, this 250-square-foot guestroom has 2 double Sweet Dreams beds with plush-top mattresses and down duvets. The high-definition 37-inch television includes free HBO and other high-definition channels. The oversized desk comes with an ergonomic chair. Wireless and wired Internet access is available for a surcharge. Designed in slate and limestone, the bathroom includes a telephone and a shower/tub combination with a curved curtain rod. Neutrogena bath products are also provided.
2 Double Beds High Floor
Offering city views, this 250-square-foot guestroom is on floors 16-19. It has 2 double Sweet Dreams beds with plush-top mattresses and down duvets. The 37-inch flat-panel TV includes free HBO and other high-definition channels. The oversized desk comes with an ergonomic chair. Wireless and wired Internet access is available for a surcharge. Designed in slate and limestone, the bathroom includes a telephone and a shower/tub combination with a curved curtain rod. Neutrogena bath products are also provided.
1 King Bed High Floor
Offering city views, this 250-square-foot guestroom is on floors 16-19. It has 1 king Sweet Dreams bed with a plush-top mattress and down duvet. The 37-inch flat-panel TV includes free HBO and other high-definition channels. The oversized desk comes with an ergonomic chair. Wireless and wired Internet access is available for a surcharge. Designed in slate and limestone, the bathroom includes a telephone and a shower/tub combination with a curved curtain rod. Neutrogena bath products are also provided.
Standard Queen Nosmk
Located on floors 2-16, this 250-square-foot guestroom has 1 queen Sweet Dreams bed with a plush-top mattress and down duvet. The 37-inch flat-panel TV includes free HBO and other high-definition channels. The oversized desk comes with an ergonomic chair. Wireless and wired Internet access is available for a surcharge. Designed in slate and limestone, the bathroom features a telephone and a shower/tub combination with a curved curtain rod.
Standard King NoSmkg
Located on floors 2-16, this 250-square-foot guestroom has 1 king Sweet Dreams bed with a plush-top mattress and down duvet. The 37-inch flat-panel TV includes free HBO and other high-definition channels. The oversized desk comes with an ergonomic chair. Wireless and wired Internet access is available for a surcharge. Designed in slate and limestone, the bathroom features a telephone and a shower/tub combination with a curved curtain rod.
1 King Accessible NoSmkg
Located on the 2 lowest floors for extra convenience, this guestroom has 1 king Sweet Dreams bed with a plush-top mattress and down duvet. The 37-inch flat-panel TV includes free HBO and other high-definition channels. The oversized desk comes with an ergonomic chair. Wireless and wired Internet access is available for a surcharge. Designed in slate and limestone, the bathroom includes a telephone and a shower with a curved curtain rod. Neutrogena bath products are also provided. This guestroom meets ADA standards of compliance and has a visual alarm for the hearing-impaired.
1 King Pure Allergy Friendly
This guestroom has 1 king Sweet Dreams bed with a plush-top mattress and down duvet. The 37-inch flat-panel TV includes free HBO and other high-definition channels. The oversized desk comes with an ergonomic chair. Wireless and wired Internet access is available for a surcharge. Designed in slate and limestone, the bathroom includes a telephone and a shower/tub combination with a curved curtain rod. Neutrogena bath products are also provided. This guestroom has an air-filtration system and is cleaned with a focus on removing possible irritants.
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There is only room left for . More rooms of this type may be available at higher rates. There are only rooms left for . More rooms of this type may be available at higher rates.

Hotel Policies & Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Know Before You Go
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
Policies
  • Check-out time is Noon
  • Check-in time starts at 3 PM
  • Pets accepted
  • American Express accepted
  • Diners Club accepted
  • Discover accepted
  • JCB International accepted
  • MasterCard accepted
  • Visa accepted
Fees
  • The following fees and deposits are charged by the property at time of service, check-in, or check-out.
    • Self parking fee: USD 43 per day
    • Valet parking fee: USD 48 per day
    • Pet fee: USD 50.00 per room
    • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Promotions

New York Sightseeing Promotion

Book a stay in “Sightseeing Promotion” rate category and receive the following:

  • $4 off Circle Line
  • $30 off World Yacht Dinner Cruise
  • $5 off City Sights Double-Decker Bus Tour
  • 20-percent discount at Planet Hollywood
  • $5 off Madame Tussauds
  • Complimentary treatment at Equinox Wall Street (with massage purchase)
  • Must book a “Sightseeing Promotion” rate category to qualify. Offer cannot be combined with any other promotions. Not applicable to already-confirmed reservations or group bookings.

    Free Parking or Breakfast Promotion

    Book a stay in “Free Parking or Breakfast Promotion” rate category and receive the following:

  • Choice of free overnight parking for one car OR free full American breakfast for two. Either choice applies for entire stay.
  • Must book a “Free Parking or Breakfast Promotion” rate category to qualify. No in/out privileges if parking is chosen. Guest receives benefits for every night of stay. Offer cannot be combined with any other promotions. Not applicable to already-confirmed reservations or group bookings.

    Renovations and Closures

    The hotel will be renovating from 22 December 2011 to 30 April 2012. The following areas are affected: Select guestrooms

    Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance. Completion dates are subject to change.

    This information supersedes all other information in this property's description that relates to these amenities.

    Awards and Affiliations

    This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, and transgender (LGBT) guests.

    Accessibility Options

    • Accessible path of travel
    • Accessible bathroom
    • Roll-in shower
    • In-room accessibility

    Property Amenities

    • Fitness facilities
    • Restaurant(s) in hotel
    • Bar/lounge
    • Breakfast available (surcharge)
    • Limo or Town Car service available
    • Business center
    • Ballroom(s)
    • Multiple small meeting rooms
    • Exhibit space
    • Multiple large conference rooms
    • Event catering
    • Banquet facilities
    • Audio-visual equipment
    • Internet access in public areas - surcharge
    • Internet access - wireless
    • 24-hour front desk
    • Porter/bellhop
    • Express check-out
    • Security guard
    • Express check-in
    • Safe-deposit box at front desk
    • Multilingual staff
    • Number of floors -
    • Tour assistance
    • Gift shops or newsstand
    • Hair salon
    • Currency exchange
    • Beauty services
    • Dry cleaning/laundry service
    • Shoe shine
    • Elevator/lift
    • Air-conditioned public areas
    • Parking (surcharge)
    • Valet parking (surcharge)
    • Luggage storage
    • Parking limited (surcharge)
    • Wireless (high-speed) Internet access - surcharge
    • Laundry facilities
    • Babysitting or child care
    • ATM/banking
    • Concierge services
    • Total number of rooms - 759
    • Meeting facilities size (feet) - 12000
    • Number of meeting/conference rooms - 12
    • Suitable for children
    • Supervised child care/activities
    • Room service
    • Year Built - 1961
    • Number of buildings/towers - 1

    Rooms

    The Doubletree Hotel offers 759 rooms, all with 37-inch flat-screen TVs and large desks. The Sweet Dreams® bed includes a plush-top mattress that is triple sheeted with high thread-count linens, a down comforter, and a supply of jumbo pillows. Multi-line phones are located in bedrooms and bathrooms. The bathrooms have slate floors and counters, stainless-steel sinks, showers/tubs, and Neutrogena toiletries. High-speed Internet access is available for a surcharge.

    DoubleTree by Hilton Metropolitan - New York City, New York,  New York, Rooms Guest Room

    Room Amenities

    • High-speed Internet access
    • Pay movies
    • Climate control
    • Blackout drapes/curtains
    • Air conditioning
    • Internet access (surcharge)
    • Voice mail
    • Wake-up calls
    • Daily housekeeping
    • Turndown service
    • Bathroom phone
    • Makeup/shaving mirror
    • Shower/tub combination
    • Complimentary toiletries
    • Hair dryer
    • Iron/ironing board
    • In-room safe
    • Television
    • Electronic/magnetic keys
    • Clock radio
    • Desk
    • Cable television service
    • Signature bedding
    • Rollaway beds available
    • Cribs (infant beds) available
    • High-definition television
    • Wireless high-speed Internet access (surcharge)
    • Ergonomic chair
    • Complimentary newspaper
    • HBO

    Dining

    Met Grill - This informal restaurant off the lobby serves American and Continental breakfasts. The adjacent cocktail lounge features 1960s furnishings.

    Cafe Metro - This independent coffee shop at the hotel entrance offers a varied American menu ranging from snacks to full meals. Open daily from early morning until midnight.

    Room Service - Available early morning to late night.

    DoubleTree by Hilton Metropolitan - New York City, New York,  New York, Dining Restaurant

    Renovations and Closures

    The hotel will be renovating from 22 December 2011 to 30 April 2012. The following areas are affected: Select guestrooms

    Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance. Completion dates are subject to change.

    This information supersedes all other information in this property's description that relates to these amenities.

    Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at DoubleTree by Hilton Metropolitan - New York City

    4.0
    out of 5
    avg. guest rating
    Hotel service:
    4.0
    Hotel condition:
    3.8
    Room cleanliness:
    4.1
    Room comfort:
    3.9
    Location:
    4.6
    Neighbourhood:
    4.5
    82%

    of guests recommend

    out of 477 reviews

    Write a review of this hotel

    You may be required to sign in to verify your stay.

    A Traveller from Boston
    2.0
    out of 5
    Does not recommend this hotel
    Posted 7 Dec 2011

    “Last choice”

    This hotel would be very low on my list.

    Comment from the hotel's management
    First and foremost I would like to thank you for your recent stay with us here at the Doubletree by Hilton Metropolitan Hotel. Words can’t begin to express you sorry I am that your stay was not what you had hoped it would be. We strive to provide all of our guests with warm and caring service as well as the attention they deserve each and every time and based on this review it appears that was not the impression we gave you. There are new and exciting changes that we'll soon be undergoing, specifically our rooms renovation which is scheduled for completion in May 2012. We hope that you'll come back and see us at our best.
    , Hotel Management
    Posted 16 Dec 2011
    Abdullah EL from Germany
    3.0
    out of 5
    Does not recommend this hotel
    Posted 7 Dec 2011

    “Bad service”

    I had to wait long till i could speak with the reception although there were 4 members there,and it wasn't crowded,after i did the check in i had to go out cause the room wasn't free, which wasn't a big problem for me but i should keep the Languages in the hotel and i had to pay 4 $ as storage fees ,which i found really disappointed. Dollars. when i came back i had to wait again for about 20 minutes cause the employee didn't know where are the Keys. as well i have noticed that some Guests have got Cookies as a welcome Gift ,which we haven't got and i couldn't Know why! I expected better service from this Hotel.

    Area recommendations
    i believe you can spend so good time everywhere in NYC, it is really a very nice city i recommend to visit it
    Comment from the hotel's management
    I would like to begin by thanking you for your recent stay with us here at the Doubletree by Hilton Metropolitan Hotel. We can’t begin to express how sorry we are that your stay was not what you had hoped it would be. Our goal is to provide all of our guests with the caring, friendly and attentive service they deserve each and every time and although our lines may be longer at certain times than others I would say it's because of the personal attention we like to give our guests. The hotel does charge a luggage storage fee of $2 per checked bag as we have limited storage space and we will be sure to review our check in practices with our team based on your feedback. A warm, Doubletree chocolate chip cookie is our signature welcome and no guest should not receive one during their stay. You're always welcome to stop by the desk at any time and receive them as often as you like. We hope you'll consider this when planning your next trip to NYC and hope to see you again!
    Hotel Management, General Manager
    Posted 16 Dec 2011
    A Traveller from Hickory, NC
    4.0
    out of 5
    Recommends this hotel
    Posted 7 Dec 2011

    “Great location”

    Originally reserved a room with one queen, asked for upgrade and cheerfully received it, no charge. Room is dated but it was clean. The bathroom door did not close tight but all in all pleased with room. The location is excellent, coffee shop next door is good and reasonable. I thought it was a bargain for New York and it's location. Would stay again.

    Comment from the hotel's management
    We'd like to begin by saying thank you for choosing us for your recent stay. It really made us happy to hear that our staff was able to accomodate your requests. That's a huge part in making our guests feel at home. I'm glad our location met your needs because we take pride in being situated near some of this city's best attractions and restaurants. I'll be sure to inform our Engineering team so we can be sure to address the problem with the bathroom door. It really pleases us to know that we've made a new friend and can't wait to see you again!
    , Hotel Management
    Posted 16 Dec 2011
    Kate from Sydney, Australia
    4.0
    out of 5
    Recommends this hotel
    Posted 30 Nov 2011

    “Good hotel great location!”

    Room was big but basic, great bed, location was amazing. 5 star spot-3 star room - must be how they got their 4 star rating!

    Comment from the hotel's management
    Hello and Thank You for taking the time to review your stay with us here at the Doubletree by Hilton Metropolitan Hotel. We are so glad your stay was comfortable and our location met your needs. We pride ourselves on being amongst some of the best attractions and shopping this city has to offer. Our rooms may be basic now but be sure to visit again as our renovation will soon be taking place and is scheduled for completion in May 2012. We hope to make your next stay with us even better.
    Hotel Management, General Manager
    Posted 9 Dec 2011
    A Traveller from Mexico City
    2.0
    out of 5
    Does not recommend this hotel
    Posted 29 Nov 2011

    “Bed too soft, sheets to rough”

    The location of the hotel is very good. It is clean and has a good service. But my neck and back suffered a lot. The bed was extremely soft. It offered no support at all. As if the mattress was very old. The sheets were very rough. My elbows got hurt when I changed position while sleeping.

    Comment from the hotel's management
    Hello and Thank You for taking the time to review your stay with us at the Doubletree by Hilton Metropolitan Hotel. We value your feedback and know how important a restful nights sleep is so please be assured that I will direct your concerns with regards to our bedding with our Housekeeping Department. We hope your next visit with us in NYC is an even better one.
    Hotel Management, General Manager
    Posted 9 Dec 2011
    A Traveller from Arlington, Virginia
    4.0
    out of 5
    Recommends this hotel
    Posted 29 Nov 2011

    “Great location, great staff”

    The hotel was in an ideal location--within walking distance of Central Park and Times Square. Good service with the valet parking!

    Comment from the hotel's management
    Hello and Thank You for taking to the time to review your stay with us at the Doubletree by Hilton Metropolitan Hotel. We really value your opinion and are so glad that we met your expectations. We look forward to your next stay with us and look to making it even better.
    Hotel Management, General Manager
    Posted 9 Dec 2011
    A Traveller from Naples, FL
    3.0
    out of 5
    Does not recommend this hotel
    Posted 28 Nov 2011

    “Not Great”

    Hotel room carpeting was worn and dirty. Shampoo smells like citronella. Ac did not work only heater and it was already hotter than hell.

    Area recommendations
    Central Park, Mahattan
    Must see
    Go see a good Broadway show. We saw "Anything Goes".
    Comment from the hotel's management
    Hello and Thank You for taking the time to review your stay with us here at the Doubletree by Hilton Metropolitan Hotel. I am sorry to hear that you didn't find our rooms to your satisfaction. I will be sure to address your concerns with our Housekeeping Department so we can improve on these deficiencies. We're glad our staff and location was accomodating and we look forward to making your stay an even better one. We will soon be beginning our rooms renovation and hope you'll see us again.
    Hotel Management, General Manager
    Posted 9 Dec 2011
    Steve from Glens Falls, NY
    4.0
    out of 5
    Recommends this hotel
    Posted 27 Nov 2011

    “For the money, about as good as you can do in NYC.”

    For the money, about as good as you can do in NYC. My only complaints are that there is a $15 charge for internet service and a $2 per bag charge for storage on the day of check-out, which, though not unusual, speaks to a bit of a money grab.

    Area recommendations
    The East Village is one of the great neighborhoods for food, culture, art, and partying. The West Village is also fun, but it is a bit more gentrified.
    LaToshia G from Chicago
    3.0
    out of 5
    Recommends this hotel
    Posted 23 Nov 2011

    “Not iMPRESSED”

    the hotel didn't have a refrigerator nor microwave, and at the time we received a notice that the heat would be off for several hours, when inquired they only have us one blanket and1 heater.

    A Traveller from Los Angeles, California
    5.0
    out of 5
    Recommends this hotel
    Posted 21 Nov 2011

    “will always come back :))”

    arrive early and was greeted by four staff members. Was able to check in ealry and was comped an upgrade. Great location in the middle of manhattan and next to a subway. Second stay and will come back for a third !

    DoubleTree by Hilton Metropolitan - New York City

    569 Lexington Ave New York, 10022 New York

    Sorry, we're unable to show you a map of location right now.
    We have detected you are either using an old browser or one not compatible with our maps.

    Nearby Points of Interest

    • St. Patrick's Cathedral - 0.5 km / 0.3 mi
    • American Girl Place - 0.5 km / 0.3 mi
    • Sony Wonder Technology Lab - 0.5 km / 0.3 mi
    • Dahesh Museum - 0.6 km / 0.3 mi
    • Museum of Television and Radio - 0.6 km / 0.4 mi
    • Rockefeller Center - 0.6 km / 0.4 mi
    • American Folk Art Museum - 0.6 km / 0.4 mi
    • Museum of Modern Art - 0.6 km / 0.4 mi
    • Chrysler Building - 0.7 km / 0.4 mi
    • Tiffany & Co. - 0.7 km / 0.4 mi
    • Grand Central Terminal - 0.7 km / 0.4 mi
    • Radio City Music Hall - 0.8 km / 0.5 mi
    • United Nations Headquarters - 0.8 km / 0.5 mi
    • Barney's - 0.9 km / 0.5 mi
    • International Center of Photography - 1 km / 0.6 mi

    Location Highlights

    • In city center
    • In business district

    The closest major airports to DoubleTree by Hilton Metropolitan - New York City are:

    New York, NY (TSS-East 34th Street Heliport) - 1.7 km / 1 mi

    New York, NY (JRB-Downtown Manhattan Heliport) - 6.9 km / 4.3 mi

    New York, NY (LGA-LaGuardia) - 8.6 km / 5.4 mi

    Newark, NJ (EWR-Liberty Intl.) - 18.8 km / 11.7 mi

    New York, NY (JFK-John F. Kennedy Intl.) - 20.3 km / 12.6 mi

    The preferred airport for DoubleTree by Hilton Metropolitan - New York City is New York, NY (LGA-LaGuardia).

    Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

    Distances are displayed to the nearest 0.1 mile and kilometre.

    Nearest Major Airport:

    • New York, NY, United States (LGA-LaGuardia)

    Area:

    Midtown East - Grand Central, New York, New York, United States of America: Some of NYC’s best-known landmarks are north of 14th and south of 59th—or Midtown Manhattan. Its eastern half is home to many iconic skyscrapers, such as the Empire State Building, the Chrysler Building, and Rockefeller Center. On Madison Avenue, ad execs help influence consumer spending on Fifth Avenue. Other highlights include Grand Central Station, the United Nations, and the Diamond District.

    DoubleTree by Hilton Metropolitan - New York City

    569 Lexington Ave New York, 10022 New York

    Most recent booking for this hotel: less than 2 hours ago.
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