GUEST REVIEWS
Expedia Guest Rating
of guests recommend
TripAdvisor Traveller Rating
TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsRooms & Rates
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2 Doubles Nosmk
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2 Double Beds High Floor
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1 King Bed High Floor
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Standard Queen Nosmk
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Standard King NoSmkg
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1 King Accessible NoSmkg
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1 King Pure Allergy Friendly
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Hotel Policies & Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Promotions
New York Sightseeing Promotion
Book a stay in “Sightseeing Promotion” rate category and receive the following:
Must book a “Sightseeing Promotion” rate category to qualify. Offer cannot be combined with any other promotions. Not applicable to already-confirmed reservations or group bookings.
Free Parking or Breakfast Promotion
Book a stay in “Free Parking or Breakfast Promotion” rate category and receive the following:
Must book a “Free Parking or Breakfast Promotion” rate category to qualify. No in/out privileges if parking is chosen. Guest receives benefits for every night of stay. Offer cannot be combined with any other promotions. Not applicable to already-confirmed reservations or group bookings.
Renovations and Closures
The hotel will be renovating from 22 December 2011 to 30 April 2012. The following areas are affected: Select guestrooms
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance. Completion dates are subject to change.
This information supersedes all other information in this property's description that relates to these amenities.
Awards and Affiliations
This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, and transgender (LGBT) guests.
Accessibility Options
Property Amenities
Rooms
The Doubletree Hotel offers 759 rooms, all with 37-inch flat-screen TVs and large desks. The Sweet Dreams® bed includes a plush-top mattress that is triple sheeted with high thread-count linens, a down comforter, and a supply of jumbo pillows. Multi-line phones are located in bedrooms and bathrooms. The bathrooms have slate floors and counters, stainless-steel sinks, showers/tubs, and Neutrogena toiletries. High-speed Internet access is available for a surcharge.
Room Amenities
Dining
Met Grill - This informal restaurant off the lobby serves American and Continental breakfasts. The adjacent cocktail lounge features 1960s furnishings.
Cafe Metro - This independent coffee shop at the hotel entrance offers a varied American menu ranging from snacks to full meals. Open daily from early morning until midnight.
Room Service - Available early morning to late night.
Renovations and Closures
The hotel will be renovating from 22 December 2011 to 30 April 2012. The following areas are affected: Select guestrooms
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance. Completion dates are subject to change.
This information supersedes all other information in this property's description that relates to these amenities.
Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at DoubleTree by Hilton Metropolitan - New York City
of guests recommend
out of 477 reviews
You may be required to sign in to verify your stay.
Showing 1 - 10 results (of 477) · See more DoubleTree by Hilton Metropolitan - New York City reviews
“Last choice”
This hotel would be very low on my list.
“Bad service”
I had to wait long till i could speak with the reception although there were 4 members there,and it wasn't crowded,after i did the check in i had to go out cause the room wasn't free, which wasn't a big problem for me but i should keep the Languages in the hotel and i had to pay 4 $ as storage fees ,which i found really disappointed. Dollars. when i came back i had to wait again for about 20 minutes cause the employee didn't know where are the Keys. as well i have noticed that some Guests have got Cookies as a welcome Gift ,which we haven't got and i couldn't Know why! I expected better service from this Hotel.
“Great location”
Originally reserved a room with one queen, asked for upgrade and cheerfully received it, no charge. Room is dated but it was clean. The bathroom door did not close tight but all in all pleased with room. The location is excellent, coffee shop next door is good and reasonable. I thought it was a bargain for New York and it's location. Would stay again.
“Good hotel great location!”
Room was big but basic, great bed, location was amazing. 5 star spot-3 star room - must be how they got their 4 star rating!
“Bed too soft, sheets to rough”
The location of the hotel is very good. It is clean and has a good service. But my neck and back suffered a lot. The bed was extremely soft. It offered no support at all. As if the mattress was very old. The sheets were very rough. My elbows got hurt when I changed position while sleeping.
“Great location, great staff”
The hotel was in an ideal location--within walking distance of Central Park and Times Square. Good service with the valet parking!
“Not Great”
Hotel room carpeting was worn and dirty. Shampoo smells like citronella. Ac did not work only heater and it was already hotter than hell.
“For the money, about as good as you can do in NYC.”
For the money, about as good as you can do in NYC. My only complaints are that there is a $15 charge for internet service and a $2 per bag charge for storage on the day of check-out, which, though not unusual, speaks to a bit of a money grab.
“Not iMPRESSED”
the hotel didn't have a refrigerator nor microwave, and at the time we received a notice that the heat would be off for several hours, when inquired they only have us one blanket and1 heater.
“will always come back :))”
arrive early and was greeted by four staff members. Was able to check in ealry and was comped an upgrade. Great location in the middle of manhattan and next to a subway. Second stay and will come back for a third !
Showing 1 - 10 results (of 477) · See more DoubleTree by Hilton Metropolitan - New York City reviews
Hotels near Arthur Ashe Stadium
Hilton Worldwide Hotels in New York
569 Lexington Ave New York, 10022 New York
Nearby Points of Interest
Location Highlights
The closest major airports to DoubleTree by Hilton Metropolitan - New York City are:
New York, NY (TSS-East 34th Street Heliport) - 1.7 km / 1 mi
New York, NY (JRB-Downtown Manhattan Heliport) - 6.9 km / 4.3 mi
New York, NY (LGA-LaGuardia) - 8.6 km / 5.4 mi
Newark, NJ (EWR-Liberty Intl.) - 18.8 km / 11.7 mi
New York, NY (JFK-John F. Kennedy Intl.) - 20.3 km / 12.6 mi
The preferred airport for DoubleTree by Hilton Metropolitan - New York City is New York, NY (LGA-LaGuardia).
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
Nearest Major Airport:
Area:
Midtown East - Grand Central, New York, New York, United States of America: Some of NYCs best-known landmarks are north of 14th and south of 59thor Midtown Manhattan. Its eastern half is home to many iconic skyscrapers, such as the Empire State Building, the Chrysler Building, and Rockefeller Center. On Madison Avenue, ad execs help influence consumer spending on Fifth Avenue. Other highlights include Grand Central Station, the United Nations, and the Diamond District.
569 Lexington Ave New York, 10022 New York
