Ratings based on 3,436 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Kansas

Posted 27-May-2015
Pros: Everything was great.
Location: It is right on Time Square.
This hotel has larger rooms then most in the New York area.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Indiana

Perfect Times Square location

Posted 27-May-2015
Pros: Staff was very helpful and accommodating, even when we had some small problems (which were resolved very quickly to my satisfaction).
Location: Very close to Ellen's Stardust Diner, which is a favorite place of mine. Again, great location for NYC tourist trip.
Last stayed in this hotel over 20 years ago, was not disappointed that I chose it again. Perfect location for walking to all Times Square attractions, with great location to subway stop.
5 out of 5
Recommended
for Everyone
by A verified traveller

Hôtel très bien situé dans Time Square. Bravo !

Posted 25-May-2015
Pros: Sa situation géographique et le professionnalisme du personnel
Cons: Mettre des tasses à café, des verres en verre.
Location: Situé à la porte de Time Square, nous pouvons prendre le pouls de New-York et pour une première visite c'est l'endroit idéal.
Très beau séjour dans votre Hôtel, le personnel est très professionnel et très accueillant, le service est empressé et nous avons apprécié chacun des moment passé à l'Hôtel. Sa situation géographique a été très appréciée car les déplacements sont facile, le Métro est à proximité. J'y reviendrai sûrement
5 out of 5
Recommended
for Everyone
by A verified travellerfrom UK

Whistle stop tour of NYC

Posted 24-May-2015
Pros: Location! Perfect for exploring on foot!
Cons: Bathroom decoration and cleanliness. Not terrible, but not to the standard of a hotel of this class.
Location: Loads of restaurants and bars on your doorstep and of course, you're on Braodway!
Crowne Plaza Rimes square was lovely, as were the staff. Our twin room overlooked back of hotel,so, while you missed out on a Tines Sq view, it was quiet at night! Very comfy beds. Just a slightly tired/shabby bathroom. Dirty fan vents, side of bath a little grubby and poor redecoration. Great shower though!
3 out of 5
by A verified traveller

Posted 24-May-2015
The faucet in the shower was problematic and was almost off the wall. No early check in but check out pronto at 11 Plus long line at check in. The best service came from the guys at left luggage who were accommodative as possible. Overall it wasnt terrible but it wasnt fabulous either
5 out of 5
Recommended
for Everyone
by A verified travellerfrom calgary

Perfect location right on Times Square

Posted 23-May-2015
Pros: Location, quality of the room.
Location: Everything in Manhattan
Our second time at this hotel.......another great stay.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom H

Rett ved Times Square

Posted 22-May-2015
Flott sort hitrll, fin utsikt over Times Square. Fikk noen xtra complentaries vi var fornøyde med. Anbefales
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Boston, MA

My Hotel of Choice in Manhattan

Posted 21-May-2015
Pros: Location
This is my hotel of choice in Manhattan. Comfortable, clean and great location.
3 out of 5
by A verified travellerfrom Neumünster

In die Jahre gekommenes Hotel

Posted 20-May-2015
Pros: Lage
Das Hotel hat seine besten Jahre hinter sich. Alles wirkt etwas altmodisch, betagt und nicht mehr wirklich zeitgemäss. Auf dem Gang fielen in unseren 8 Tagen regelmässig die Zimmernummern von den Wänden. Man merkt es auch im Zimmer. Im Bad lösten sich teilweise die Tapeten von der Wand. An den Fenstern blätterte die Farbe ab. Die Türen knallen unheimlich laut und hart ins Schloss. Wenn man nicht aufpasste weckte man damit die halbe Etage. Wir hatten ein Street View Eckzimmer welches eine tolle Aussicht auf den Hudson River bot. Das Zimmer war für New Yorker Verhälnisse gross und geräumig. Leider gab es im Zimmer keinen Kühlschrank. Auf dem Flur gab es eine Eismaschine, so konnte man zumindest seine Getränke runterkühlen. Ein großer Vorteil ist die Lage des Hotels. Direkt am Times Square in unmittelbarer Nähe zu der Subway, Restaurants und diversen Atraktionen. Wir konnten dass Hotel zu einem Discount Preis buchen. Für den normalen Preis würde wir nicht buchen.
Comment from Hotel Management
26-May-2015 by iarruda@cptsnyc.com, Hotel Management
Dear Michael, Thank you for choosing Crowne Plaza Times Square, and for your great review. Your feedback is very important to us. We are pleased to learn you enjoyed your discounted rate and our prime location. We are also happy to know you liked the Hudson River View from your room. However, we are disheartened to hear the ambiance has not met your expectations. Although our rooms are not equipped with refrigerator we can certainly make arrangements to have it installed upon request. We apologize for not meeting your expectation at this time. However we are happy to share we are currently going through renovations and while not completed yet, we're hopeful they will be soon. We hope you'll allow us another chance in the near future to welcome you back and leave you with a more positive experience. Warm regards, Isis Arruda Social Media Manager
4 out of 5
Recommended
for Everyone
by A verified traveller

Lækkert hotel, skøn placering

Posted 20-May-2015
Lækkert hotel med perfekt placering lige midt i NY. Nemt at komme rundt til resten af byen derfra!