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Reviews of Airway Inn at LaGuardia

2 out of 5
Airway Inn at LaGuardia
82-20 Astoria Blvd, East Elmhurst, NY

Reviews

5.0
Rating 10 - Excellent. 84 out of 833 reviews" "
Rating 8 - Good. 131 out of 833 reviews" "
Rating 6 - Okay. 158 out of 833 reviews" "
Rating 4 - Poor. 166 out of 833 reviews" "
Rating 2 - Terrible. 294 out of 833 reviews" "

5.2/10

Cleanliness

6.0/10

Staff & service

4.4/10

Amenities

4.8/10

Property conditions & facilities

4.2/10

Eco-friendliness

Reviews

2/10 Terrible

Balkar, Englewood

Stayed 1 night in Apr 2024

4/10 Poor

Robbie

Travelled with partner
Disliked: Cleanliness, amenities
No microwave in the room they don't have Silverware there were bugs there
Stayed 3 nights in Apr 2024

4/10 Poor

Joanna

Travelled with family
Disliked: Cleanliness, property conditions & facilities
I found dead roaches inside the drawer, had to leave my suitcase in the car
Stayed 1 night in Apr 2024

4/10 Poor

Donna

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It was the only one I could find that wasnt already dull.
Stayed 1 night in Apr 2024

2/10 Terrible

Jared

Stayed 1 night in Apr 2024

6/10 Okay

Shaunta

Stayed 1 night in Mar 2024

8/10 Good

Mohammed

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good evening
Stayed 2 nights in Mar 2024
Response from Andy Lee on 21 Mar 2024
Thank you for your review

8/10 Good

Alan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 1 night in Mar 2024
Response from Andy Lee on 21 Mar 2024
Thank you for your review

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want a bed and nothing else, this is your place. Dead of winter and the window was left open. Had to ask for heat!!!! Pillows for 1 person. No extra blanket. 1 bath towel, no face towel or wash cloth. And, final straw, no hot water in the morning!!😡😡. Now Im just waiting to see if I bring home bed bugs. That would totally fit this stay! Pay the extra and go elsewhere!!

4/10 Poor

Jenny

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

Hayley

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
This property is disgusting. No up keeping and there were no towels to shower in the bathroom. The sheets were stained. Overpriced hotel overall. This people don’t care about managing a clean hotel.
Stayed 1 night in Oct 2023

8/10 Good

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Andy Lee on 21 Mar 2024
Thank you for your review

2/10 Terrible

Isabel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Run the opposite direction. It is not worth it!!!!
This hotel was not at all what was advertised. It was like staying in a trap house with the worst bed. The bed was sagging in the middle so bad we could barely sleep. There were no blankets, just a sheet. Also, wires were hanging off of the wall, and dead roaches in the bathroom. I totally believe in staying in budget-friendly hotels but this was horrible.
Stayed 1 night in Sep 2023

2/10 Terrible

ALI

Stayed 2 nights in Sep 2023

10/10 Excellent

Alma

Stayed 1 night in Sep 2023

2/10 Terrible

Ralph

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay away...it's a dump and they couldn't check me in and attempted to overcharge us
Stayed 1 night in Sep 2023

2/10 Terrible

Angela

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Bugs everywhere
There were cockroaches in our room and all they did was give us a can of raid. There were some in our bathroom and on our bed.
Stayed 5 nights in Sep 2023

2/10 Terrible

Ali

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
THE WORST PLACE. I FELT UNSAFE AND IT WAS COMPLETELY DIRTY AND STINKY
Stayed 1 night in Sep 2023

2/10 Terrible

Eren

Disliked: Cleanliness, staff & service, property conditions & facilities
Very bad
Stayed 2 nights in Sep 2023

4/10 Poor

Timo

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff were very helpful and courteous. The state of the room left a lot to be desired. I had to ask for towels, and the bathroom had a lot of hair from a previous guest. There was also some petfood on the floor which had attracted ants. While affordable by NY standards, I'd still expect better.
Stayed 2 nights in Sep 2023

2/10 Terrible

Armando

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Horrible
Stayed 1 night in Sep 2023

2/10 Terrible

Erin

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible hotel. Needs to be taken off of Expedia. Exposed wires, stains everywhere, carpet never been cleaned and ceiling falling off in room. Had to check out immediately after inspecting the room as was unsafe to stay.
Stayed 1 night in Sep 2023

2/10 Terrible

Attila

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Dogs barking all night in and out of the building. People are talking loudly until 3-4 Am. Hallway noisy.
Stayed 1 night in Sep 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dissatisfied
Hotel was dirty everywhere. From the front desk to the room.
Stayed 4 nights in Sep 2023

2/10 Terrible

Mark

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

2/10 Terrible

hem raj

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If the knew it before I shouldn’t have book this in first place .totally wrong information online.needs to be inspected by professionals.
Stayed 1 night in Sep 2023

4/10 Poor

mohamed amine

Travelled with group
The place is not clean need more cleaning in carpet
Stayed 2 nights in Sep 2023

2/10 Terrible

Erik

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

4/10 Poor

Grace

Disliked: Amenities, property conditions & facilities
Rundown facility, dirty. However, the Night Shift staff was very nice.
Stayed 1 night in Sep 2023

2/10 Terrible

Paige

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unacceptable noise. Zero sleep.
Stayed 1 night in Sep 2023

4/10 Poor

David

Disliked: Cleanliness, staff & service, property conditions & facilities
Very dirty. Sheets with no blankets, requested blankets and got more sheets. No cable on the tv only antenna with a couple channels. Room looked like it had not been thoroughly cleaned under the beds and couch in years. Was only given 1 room key for 3 adults. Cockroaches in bathroom. I could go on and on. Would not recommend.
Stayed 1 night in Sep 2023

10/10 Excellent

Alejandro

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

4/10 Poor

Myrtle

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2023

6/10 Okay

Tiffany

Liked: Staff & service
Disliked: Property conditions & facilities
600$ for two nights with broken phone, broken TP holder shower was boiling hot , no fitted sheep on the box spring bed. Furniture is from 1981. Needs to be updated. Lady seems to be living across from room 202 with a barking dog. Idk no airport shuttle. 2.2 miles from LaGuardia is a $25 charge. - what a rip off - New York is a dumpster fire !
Stayed 2 nights in Sep 2023

2/10 Terrible

George

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are old and out-of-date for the price, and the place is very dirty.
Stayed 1 night in Sep 2023

2/10 Terrible

Jose

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The AC wasn’t working, the TV wasn’t working, the toilet wasn’t working properly, there were water leaks everywhere. It was a really bad experience
Stayed 1 night in Sep 2023

2/10 Terrible

Jaskaran

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023

4/10 Poor

Charles

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Clean and livable but crammed and old
Stayed 5 nights in Aug 2023

4/10 Poor

Cristhian

Business traveller, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
It has a plague of big flies on the room.I saw at least 6 flies and killed 3
Stayed 1 night in Aug 2023

4/10 Poor

TERESA

Disliked: Cleanliness, property conditions & facilities, room comfort
the furniture in the room looked like it was picked up off the side of the road. there was dust on the furniture and the room needed to be vacuumed. there was a mai's cart outside my room when I checked in and it was still there in the same spot when I checked out. complete with a bucket of industrial strength cleaner that could be smelled in the room. there was mold in the bathroom. the air condioner was leaking, but there was a bucket underneath it to catch the water. and I was close to the front desk so had the ability to hear all the receptionists conversations throughout the night.
Stayed 1 night in Aug 2023

2/10 Terrible

Brianna

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Estaba un poco sucio y apestoso y el baño no servía
Stayed 1 night in Aug 2023

2/10 Terrible

Terry

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would never go back, the place was dumpy, our room keys did not work, the tv in the room was not working and when he put us in a different room, there were only a few channels. It just seemed like a seedy place. You could not make out going calls from the room.
Stayed 1 night in Aug 2023

4/10 Poor

Robert

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Room was very dirty. Toilet didn’t have a toilet seat cover plus there was urine on toilet seat. Sink stopper was stuck in sink so water wouldn’t drain. When we got back the second night they turned off our room key so we had to go downstairs to get it turned on after long day in city
Stayed 2 nights in Aug 2023

2/10 Terrible

Deepak

Disliked: Cleanliness, room comfort
Stayed 2 nights in Aug 2023

2/10 Terrible

Dylan

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023

2/10 Terrible

Carlos Fernando Ruiz

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023

2/10 Terrible

Roshan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

4/10 Poor

Dwayne

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Subpar at best
This hotel doesn't have wash clothes. The a/c barely worked. It could've been cleaner. The best thing it had going for itself was location to the airport and where I traveled to.
Stayed 2 nights in Aug 2023