Ace Hotel New York

4.0 star property
Upscale hotel, walk to Empire State Building

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your current months are April, 2024 and May, 2024.
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May 2024

Ace Hotel New York

Photo gallery for Ace Hotel New York

Lobby
Front of property
Small Room One Full Bed | Living area | 42-inch LCD TV with cable channels, TV
Lobby sitting area
42-inch LCD TV with cable channels, TV

Overview of Ace Hotel New York

8.2

Very good

Popular amenities

  • Breakfast available
  • Pet-friendly
  • Parking available
  • Free WiFi
  • Gym
  • Housekeeping
The price is £250
Price available on 24/3/2024

Explore the area

20 West 29th Street, New York, NY, 10001
  • Popular LocationMilk Bar NYC Flagship1 min walk
  • Popular LocationBlack Seed Bagels1 min walk
  • Popular Location5th Avenue2 min walk
  • Popular LocationPenn Station11 min walk
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Room options

Deluxe Room, 1 King Bed, Multiple View (Medium King)

  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 Queen Bed (Medium Queen)

  • Sleeps 3
  • 1 Queen Bed

Superior Room, 1 King Bed, City View (Loft Suite)

  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed, City View (Large)

  • Sleeps 3
  • 1 King Bed

Standard Room, 1 Double Bed, Multiple View (Small)

  • Sleeps 3
  • 1 Double Bed

Standard Room, 1 Double Bed, Multiple View (Single)

  • Sleeps 2
  • 1 Double Bed

Deluxe Room, 2 Double Beds, City View (Double)

  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

New York

Ace Hotel New York is located in Manhattan, a neighbourhood in New York, and is in the entertainment district and near a metro station. Manhattan Cruise Terminal and American Dream are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit 5th Avenue and Times Square. Looking to enjoy an event or a game? See what's going on at Madison Square Garden or Barclays Center Brooklyn.

What's nearby

  • Empire State Building - 6 min walk
  • Madison Square Garden - 9 min walk
  • Broadway - 13 min walk
  • Times Square - 14 min walk
  • Grand Central Terminal - 18 min walk

Getting around

  • 28 St. Station (Broadway) - 1 min walk
  • New York W 32nd St. Station - 4 min walk
  • John F. Kennedy International Airport (JFK) - 52 min drive

Restaurants

  • Milk Bar NYC Flagship - 1 min walk
  • House Party Cafe & Lounge - 1 min walk
  • Lady M Cake Boutique - 1 min walk
  • KazuNori: The Original Hand Roll Bar - 1 min walk
  • Lobby Bar at Ace Hotel New York - 1 min walk

About this property

Ace Hotel New York

Upscale hotel near Madison Square Garden
Empire State Building and Grand Central Terminal are located near Ace Hotel New York, which provides 2 coffee shops/cafes, a hair salon and dry cleaning/laundry services. Be sure to enjoy a meal at Koloman, the on-site restaurant. In addition to a bar and a 24-hour gym, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Cooked-to-order breakfast (surcharge), self-parking (surcharge) and express check-out
  • A porter/bellboy, a 24-hour front desk and a lift
  • Concierge services, free newspapers and multilingual staff
  • Guest reviews say good things about the bar, helpful staff and location
Room features
All 290 individually furnished rooms offer comforts, such as premium bedding and laptop-friendly workspaces, in addition to perks, such as air conditioning and dressing gowns. Guest reviews say good things about the clean, spacious rooms at the property.
Extra amenities include:
  • Hypo-allergenic bedding and down duvets
  • Bathrooms with designer toiletries and baths or showers
  • 42-inch LCD TVs with premium channels
  • Wardrobes/cupboards, fridges and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 59 per day)

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM–11:30 AM for a fee: USD 15–30 per person
  • 2 coffee shops/cafes
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Koloman

Things to do

  • 24-hour gym

Family friendly

  • In-room refrigerator
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop

Business services

  • Coworking space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: noon
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 25.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 25 lb per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 51.64 per day.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Destination fee: USD 40.16 per accommodation, per night.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: from approximately USD 15 to 30 per person
  • Self-parking fee: USD 59.00 per day
  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 51.64 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Frequently asked questions

Is Ace Hotel New York pet-friendly?

Yes, Ace Hotel New York allows dogs (limit 1 total) with a maximum weight of up to 25 lb per pet. There's a fee of USD 25.00 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Ace Hotel New York?

As of 19 Mar 2024, prices found for a 1-night stay for 2 adults at Ace Hotel New York on 24 Mar 2024 start from £249.62, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Ace Hotel New York?

Self-parking is available for USD 59.00 per day.

What time is check-in at Ace Hotel New York?

Check-in start time: 3 PM; check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Ace Hotel New York?

Checkout is at noon.

Where is Ace Hotel New York located?

Located in Manhattan, this hotel is within a 10-minute walk of 5th Avenue, Empire State Building and Madison Square Garden. Broadway and Times Square are also within 15 minutes. 28 St. Station (Broadway) is only a 2-minute walk and New York W 32nd St. Station is 4 minutes.

Ace Hotel New York Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 471 out of 1008 reviews" "
Rating 8 - Good. 278 out of 1008 reviews" "
Rating 6 - Okay. 143 out of 1008 reviews" "
Rating 4 - Poor. 73 out of 1008 reviews" "
Rating 2 - Terrible. 43 out of 1008 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Khoa

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Khoa, New Orleans

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice chic hotel in the midtown area of New York , walkable and lot of dining options. Rooms have urban style decor and bed was comfortable. Lobby bar is a chill place for a sip and resting after a long day walking around the city
Stayed 2 nights in Mar 2024

8/10 Good

gia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel and room- only issue was room was on the warm side- and we couldn’t see where to adjust it
Stayed 1 night in Mar 2024

6/10 Okay

Matt

Liked: Staff & service
Stayed 2 nights in Mar 2024

2/10 Terrible

Anne, Columbus

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not put me in a room with “city view” that I paid for. Major, dangerous leak in bathroom that no one communicated to front desk after THREE attempts. Moldy old shower curtains that have to be against health code. Claims on room service like “Wagu beef” are patently FALSE. $9 (!) charge for water. Broken refrigerator. Bath tub doesn’t drain. Nothing has been update since I was here 14 years ago. Property fee is a joke. And same charge for a one-bedroom non city view so obviously the pricing is ARBITRARY.
Stayed 2 nights in Mar 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel.
Stayed 2 nights in Mar 2024

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay !
Stayed 3 nights in Feb 2024

10/10 Excellent

Mark

Room was very clean. Housekeeping was on their game, refreshing the room every day. The lobby was too dark and loud for me, but it looked like millennials were loving it.
Stayed 7 nights in Feb 2024

8/10 Good

Robert

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
Great location, rooms were a bit worn and in need of a refresh, but amenities were good, pots of options for good food close by and cool neighborhood…
Stayed 6 nights in Feb 2024

6/10 Okay

Eva

Room size was amazing. Mini bar had great selection. Cleanliness of the room was lacking - sofa was very stained and there was a lot of dust on furniture. No coffee machine either, and no coffee station in lobby or floors so if you have an early morning start it is not ideal.
Stayed 1 night in Feb 2024

General hotel information

Reasons to Book
Property Cleanliness & Nice Bathroom
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
4.0