Fitness facility

Reviews of Wyndham New Orleans - French Quarter

4 out of 5
Wyndham New Orleans - French Quarter
124 Royal St, New Orleans, LA

Reviews

8.6

Excellent

Rating 10 - Excellent. 1662 out of 3152 reviews" "
Rating 8 - Good. 872 out of 3152 reviews" "
Rating 6 - Okay. 337 out of 3152 reviews" "
Rating 4 - Poor. 160 out of 3152 reviews" "
Rating 2 - Terrible. 121 out of 3152 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the Hotel!
Stayed 3 nights in Apr 2024

8/10 Good

stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The room does not have a WOW factor when you walk in. It is an older building that could use a makeover. Some of the electrical faceplates were cracked or missing. Water leaked from the ceiling when I turned the shower on. The good thing is that the staff corrected the leak immediately. Staff were always good. This hotel has a lot of things going for it: My room had a great view of the Mississippi. The indoor pool is warm. Complimentary computers were available. Security is on-site and very visible. A concierge helps to arrange tours and provides maps. Canal street is only a one minute walk away and Bourbon Street about a three minute walk away. The Canal street car is very close by and the St. Charles line is very close. The rooms have safes. When you consider everything, it is a decent hotel and a nice reprieve from the outdoor business.
Stayed 9 nights in Apr 2024
Response from Customer Service on 17 Apr 2024
Stephen, your feedback is valued. We are glad that you appreciated the stunning Mississippi view from your room, the warm indoor pool, and the accessibility of our location at the Wyndham New Orleans – French Quarter. It's also good to hear that our on-site security and concierge services were beneficial. Regarding the maintenance observations in your room, we continually strive to improve our facilities while maintaining the charm that our guests appreciate. We hope to see you soon for another enjoyable stay.

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property located in the heart of the city with easy walking access to all of the major attractions and areas. Knowledgeable front desk and concierge staff. Nice helpful front desk staff at all hours of the day and night.
Stayed 4 nights in Apr 2024
Response from Customer Service on 17 Apr 2024
Karen, it's wonderful to hear that you appreciated the convenient location of Wyndham New Orleans - French Quarter, and found easy access to must-see attractions. We're also pleased that our knowledgeable front desk and concierge team members were able to assist you throughout your stay, available around the clock. Thank you for choosing Wyndham New Orleans - French Quarter, and we hope to welcome you back soon.

6/10 Okay

Gaye

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a room facing the street and it was very noisy
Stayed 1 night in Apr 2024
Response from Customer Service on 17 Apr 2024
Gaye, we appreciate you bringing your concerns to our attention. It seems there were some disturbances due to the location of your room towards the street. While our downtown location can sometime contribute to noise, we're always eager to accommodate you with a quieter room when available. Please consider giving us another opportunity to deliver a comfortable stay for you in the future.

10/10 Excellent

Maria Corabeth, Plainsboro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is next to Bourbon St., close so many restaurants. The only thing that we did not like is the noise from outside. The room was huge the restroom was small.
Stayed 3 nights in Apr 2024
Response from Customer Service on 16 Apr 2024
Maria Corabeth, we appreciate you sharing your experience at the Wyndham New Orleans - French Quarter. We're delighted you enjoyed our prime location close to numerous dining options and that you appreciated the size of your room. We aim to offer our guests a measure of tranquility despite our city-center location, and we will certainly look into measures to improve on this aspect. Despite this, we hope the positives from your visit will encourage you to visit us again. Thank you.

8/10 Good

Kaye

Travelled with group
Liked: Cleanliness, amenities
The hotel overall was fine. Biggest issue was lack of hot water 2 out of 4 nights. Maintenance first said it just had to run a long time because we were at the end of the hall but this was after two tepid showers. Plus others had the same issue. Other staff were friendly and helpful in person and made it a good experience. The bodega across the street makes it feel a little sketchy but we never had a problem. Being so close to Canal makes it easy for the homeless to drift in.
Stayed 3 nights in Apr 2024
Response from Customer Service on 16 Apr 2024
Kaye, thank you for taking the time to share your experience at the Wyndham New Orleans - French Quarter. We are glad to hear that our team members contributed to a pleasant stay, despite the issue you encountered with the water temperature. We're working diligently to ensure such instances are minimized. We are pleased your overall stay was satisfactory and we do hope for the opportunity to exceed your expectations on your next visit.

8/10 Good

Lorrie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and very convenient to French Quarter. All staff very nice and helpful. Only complaint was loud ac unit and people slamming doors. I would stay again for the price.
Stayed 4 nights in Apr 2024
Response from Customer Service on 16 Apr 2024
Lorrie, thank you for choosing the Wyndham New Orleans - French Quarter as your place to stay. It's heartening your stay was enjoyable overall, and you found the location convenient and the team members friendly and accommodating. We've taken note of your feedback regarding disturbances, aiming to make future stays even more relaxing. Eagerly awaiting your return visit!

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Bed was very comfortable. Water could be hotter is my only complaint
Stayed 3 nights in Apr 2024
Response from Customer Service on 16 Apr 2024
Janet, thank you for your review. We're glad you found the bed at Wyndham New Orleans - French Quarter to your liking. We note your comment about the water temperature and will look into it to ensure all our guests have the most enjoyable stay. We truly appreciate your feedback and hope to welcome you back soon.

6/10 Okay

Nicki

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 2 nights in Apr 2024
Response from Customer Service on 15 Apr 2024
Nicki, thank you for noting the location of the hotel. It seems like your stay might have been somewhat mixed, hence your neutral rating. Please know we value your feedback and strive to improve on all areas. Should there be specifics that need addressing, we would be more than happy to hear them. We look forward to the opportunity of serving you better in the future.

10/10 Excellent

Rosalind

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People lurking out the main doors afraid to walk to Walgreens but I did anyway and I was fine
Stayed 2 nights in Apr 2024
Response from Customer Service on 15 Apr 2024
Rosalind, it's a delight to see that you had a comfortable and safe stay at the Wyndham New Orleans - French Quarter. We understand your comments about the surroundings and appreciate your courage to explore. Your comfort is our priority and rest assured we are available 24/7 to provide assistance for any concerns. Looking forward to welcoming you back soon.

6/10 Okay

KaSondra

Liked: Staff & service
Disliked: Amenities
For the amount paid, I would have expected a cleaner room and perhaps more up to date accommodation. In my room (1123) there was a dirty used towel hanging behind the door in the bathroom, a dirty sock on the floor, dust on the window seal, and dirt in the bathroom corners. The mattress needs replacing because the foot of the bed was higher than the head of the bed so I had to use the pillows to elevate my head to keep from feeling like I was sleeping upside down. Above my bed, a chunk of the ceiling was severely cracked and looked like it could fall at any time. Lastly, the wallpaper in the bathroom was peeling in several areas. Some definite TLC is needed.
Stayed 1 night in Apr 2024
Response from Customer Service on 15 Apr 2024
KaSondra, thank you for sharing your insights from your recent stay. We sincerely regret to hear that you found several aspects of your room not up to standard. Our team consistently works hard to maintain our rooms and are saddened to hear of the cleanliness and maintenance issues you encountered. Your detailed feedback will certainly help us in prioritizing areas needing the most attention. We hope to have the opportunity to demonstrate a more satisfactory level of service should you ever return in the future.

10/10 Excellent

Matthew D, Westminster

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything! Staff was amazing. Great place to stay in the FQ
Stayed 4 nights in Feb 2024
Response from Customer Service on 15 Apr 2024
Matthew, it's delightful to hear that your stay at Wyndham New Orleans - French Quarter was enjoyable. Our top location and hardworking team members certainly contribute to a memorable experience. We sincerely appreciate your warm commendations and look forward to welcoming you back on your next visit to the French Quarter.

8/10 Good

Nancy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
No fridge in room and Ice machine on our floor was broken. Otherwise clean and very close to Bourbon Street and excellent restaurants. Would recommend this hotel if you want to be in the thick of New Orleans.
Stayed 2 nights in Apr 2024
Response from Customer Service on 15 Apr 2024
Nancy, it's great to hear that you appreciated the Wyndham New Orleans - French Quarter's prime location and overall cleanliness. We apologize for the inconvenience you experienced related to the ice machine and the lack of fridge. Rest assured, these concerns have been taken up for review and improvement. It's delightful you would recommend our establishment and we hope to have the opportunity to welcome you back in the future. Our team will be thrilled to offer you another enjoyable experience next time around.

8/10 Good

Tarinia

Travelled with family
The only thing I didn’t like was that there was not a refrigerator in the room. The staff were very friendly and helpful.
Stayed 3 nights in Apr 2024
Response from Customer Service on 12 Apr 2024
Tarinia, thank you for sharing your experience at Wyndham New Orleans - French Quarter. It's delightful to hear about your interactions with our friendly and supportive team members. Concerning the lack of a refrigerator, we acknowledge your preference and encourage guests to request these items prior to their stay. We're eager to host you again and provide an experience that truly suits your needs.

2/10 Terrible

John

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Wack
Stayed 1 night in Apr 2024
Response from Customer Service on 12 Apr 2024
John, it's regrettable to read your review. It's quite broad and we'd appreciate specific details of your experience to make necessary improvements. We encourage you to share more about your stay. We're dedicated to making it right and hope to have the chance to serve you better in the future.

10/10 Excellent

Joanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is professional and make one feel secure. Parking was done by valet. Security is obvious without being intrusive.
Stayed 1 night in Apr 2024
Response from Customer Service on 12 Apr 2024
Joanie, we're delighted to hear that you had a wonderful stay at the Wyndham New Orleans - French Quarter. It's comforting to know our professional team members made you feel secure and that our valet parking added to your convenience. Your observations about our non-intrusive security are greatly appreciated. We hope to welcome you back in the near future.

10/10 Excellent

Lina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location, attentive staff
Stayed 3 nights in Mar 2024
Response from Customer Service on 12 Apr 2024
Lina, it's fantastic to hear you found the location of Wyndham New Orleans - French Quarter to be beneficial and our team's attentiveness beneficial. Thank you for sharing your experience, we hope to welcome you back soon!

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Customer Service on 15 Apr 2024
Thank you for the excellent rating, Gary!Our goal is to go above and beyond to ensure our guests have a memorable experience at Wyndham New Orleans - French Quarter! We look forward to hosting you again soon.

10/10 Excellent

Julian

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is too expensive.
Stayed 2 nights in Apr 2024
Response from Customer Service on 10 Apr 2024
Julian, thank you for your feedback. Your concern about the parking rates is noted. At Wyndham New Orleans - French Quarter, we strive to offer competitive pricing while ensuring top-notch service and convenience. We value your feedback and are glad you chose to stay with us. We hope to welcome you back soon.

8/10 Good

Nannette

Liked: Cleanliness, staff & service
This hotel was convenient to the French Quarter tourist area but it was a marginal area safety wise. There were a lot of sketchy people hanging around. There was a liquor/convenience store across the street which attracted said sketchy people. The hotel had security and at the door and they made sure only hotel guests entered. There is a restaurant next door to hotel and that was convenient. The staff was friendly and helpful. I would stay here again.
Stayed 4 nights in Apr 2024
Response from Customer Service on 10 Apr 2024
Nannette, it's delightful to hear that you found the Wyndham New Orleans - French Quarter's location convenient for your exploration of the unique tourist area. We appreciate your feedback regarding the surrounding area; our property aims to maintain a secure and safe environment, ensuring that only guests gain entry. It's reassuring to hear that you felt this was the case. We're pleased that you found our team members both friendly and helpful, and that you also found nearby dining convenient. Your intentions to stay with us again are a true testament to your positive experience. We eagerly await your return visit.

6/10 Okay

Patrick

Stayed 1 night in Apr 2024
Response from Customer Service on 11 Apr 2024
Patrick, it seems you had a neutral experience during your stay. We appreciate your rating and we apologize for falling short this instance. We strive to meet all guest expectations and hope to have another chance to serve you in the future.

10/10 Excellent

Gretchen

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean, quiet, safe, and close to everything
Stayed 2 nights in Apr 2024
Response from Customer Service on 11 Apr 2024
Gretchen, it's wonderful to hear that you found the Wyndham New Orleans - French Quarter met your expectations in terms of its cleanliness, safety, and proximity to local amenities. We are thrilled that our amenable team members contributed to your positive experience. Your feedback is appreciated, and we look forward to your next stay with us.

6/10 Okay

GEZA

Travelled with partner
Liked: Cleanliness
convenient to everything french quarter has to offer
Stayed 3 nights in Apr 2024
Response from Customer Service on 9 Apr 2024
Geza, it's encouraging to hear that you found the location to be optimal for exploring what the French Quarter has to offer. We appreciate your feedback and hope to continue offering a location that's convenient for our guests.

6/10 Okay

Damion

Travelled with partner
Disliked: Amenities
My overall stay was just ok. I did not know before I booked that the rooms did not have a microwave or refrigerator. This was major because a lot of leftovers were wasted. We also had to request the room to be cleaned 3 separate times. I probably won’t stay here again.
Stayed 3 nights in Apr 2024
Response from Customer Service on 9 Apr 2024
Damion, we appreciate you taking the time to share your experience. It's regrettable to learn about the inconvenience due to the lack of certain in-room facilities and the issue you encountered with our housekeeping service. We continually strive to improve guest satisfaction and your comments will aid us in this endeavor. We hope to have another opportunity to serve you better in the future.

8/10 Good

Ron

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Bathroom is dated but clean, i recommended removing carpet and replace with tile. Capet was clean, but emitted a weird odor like most old carpet does. Overal i had a pleasant stay.
Stayed 4 nights in Apr 2024
Response from Customer Service on 9 Apr 2024
Ron, thank you for taking the time to write about your stay at the Wyndham New Orleans - French Quarter. It pleases us to hear that you had a pleasant experience overall. Your feedback regarding possible upgrades is noted and we will be sure to share your suggestions with our management team. As for your note about the unusual smell, our team does their best to ensure the cleanliness of all our rooms and this will be reviewed to ensure our guests’ comfort. We hope to host you again, offering an even better experience.

6/10 Okay

Janice

Travelled with family
Liked: Staff & service, property conditions & facilities
No fridge
Stayed 3 nights in Apr 2024
Response from Customer Service on 9 Apr 2024
Janice, we appreciate your feedback. We understand that the missing refrigerator in the room might have caused some inconvenience. Rest assured, providing essential amenities to enhance our guests' comfort is always our priority. Thank you for bringing this matter to our attention for improvements in our service.

4/10 Poor

Richard

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The only good thing was the staff. All excellent! There was no refrigerator; ice machine on floor was not working; coffee machine we had to set up as it was on a lower shelf; no breakfast unless we walked i don't know far. Bottom sheet had spots. TV service was very limited. I have stayed at Wyndham hotels before but this came very short. Extremely disappointed especiallly paying almost twice what we expected.
Stayed 2 nights in Apr 2024
Response from Customer Service on 9 Apr 2024
Richard, it's disheartening to know your recent visit was not up to your expectation. We apologize for any inconvenience caused by the room amenities, the breakfast and spot on the sheet. It's a priority to provide top-notch service, so your feedback is valuable to help us make improvements. We also regret you felt the price did not reflect your experience.On a brighter note, it's pleasing to know our team members were a positive aspect of your stay. We're hopeful for another chance to make your experience better in the future.

8/10 Good

Bruce, Niagara Falls

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Great walking distance to all major tourist activities- noisy from Bourbon street on Friday & Saturday night even on the 16th floor- we loved our room with a view of the Mississippi
Stayed 1 night in Apr 2024
Response from Customer Service on 11 Apr 2024
Bruce, thank you for taking the time to share your experience at Wyndham New Orleans - French Quarter. We're delighted to hear you appreciated your room and our hotel's prime location. We understand that our proximity to lively areas can occasionally contribute to noise, and value your feedback on this matter. We're thrilled you loved the stellar view of the Mississippi from your room and hope to welcome you back for another enjoyable stay in the future.

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The valet was exceptional and were very prompt with the cars. Everyone was very friendly. 10/10 will definitely book again when I return.
Stayed 3 nights in Apr 2024
Response from Customer Service on 8 Apr 2024
Holly, thank you for your wonderful feedback! At Wyndham New Orleans - French Quarter, we pride ourselves on the attentiveness of our valet team and dedication to promptness. Thrilled to hear you found everyone to be amiable. Your commendation is highly appreciated and we're looking forward to welcoming you back to add more experiences to your travel diaries. Safe travels until we meet again!

8/10 Good

Alexandria

Liked: Cleanliness, staff & service, property conditions & facilities
Defiantly would stay again
Stayed 4 nights in Mar 2024
Response from Customer Service on 8 Apr 2024
Alexandria, it's wonderful to hear that you're considering another stay at Wyndham New Orleans - French Quarter. We appreciate the confidence and look forward to welcoming you back in the future. Safe travels until then.

10/10 Excellent

rachel

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was right in the French quarter, just one block from Burbon St. All staff was super friendly and able to help us with any questions we had regarding the area. The restaurant right next store Mr. Ed’s Creole Kitchen had the best blackened red fish and cheese grits making this an even more choice location. This is my second time staying at this hotel and will definitely book again.
Stayed 3 nights in Apr 2024
Response from Customer Service on 8 Apr 2024
Rachel, it's fantastic to hear your continued satisfaction with Wyndham New Orleans - French Quarter. Our team is glad to have been able to assist with any inquiries about the local area. That nearby restaurant is indeed a gem, isn't it? We appreciate your loyalty and can't wait for your next visit.

6/10 Okay

Kathey, Nine Mile Falls

Travelled with partner
Liked: Cleanliness, staff & service
Said parking was available. Said valet for $. When i arrived had to pay $40 tax for valet at this hotel or find my own parking on street which was nearly impossible. Dont advertise available parking. JUST valet parking only. I was charged by expedia for my rm then hotel charged me for hotel & valet.
Stayed 1 night in Apr 2024
Response from Customer Service on 8 Apr 2024
Kathey, thank you for sharing your feedback. We understand your concern about the parking situation. Each city has its unique parking conditions and being in the heart of New Orleans, we provide valet parking service as an additional amenity for guests. Regarding the charges, it appears there may have been a misunderstanding; our team would be glad to look into this. We appreciate your struggle and hope this would not deter you from visiting us again in the future.

8/10 Good

Rosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was good, clean, and comfortable. Nice view to the river; walking distance to Bourbon st. and all restaurants and bars. I felt safe, police presence near every corner.
Stayed 6 nights in Mar 2024
Response from Customer Service on 8 Apr 2024
Rosa, thank you for sharing your experience at the Wyndham New Orleans - French Quarter. We're delighted to hear you appreciated the cleanliness and comfort of your room, the scenic river view, as well as the hotel's prime location. Your sense of security is also of utmost importance to us. We hope to serve you again on your next visit to the vibrant French Quarter.

10/10 Excellent

adam

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was great
Stayed 1 night in Feb 2024
Response from Customer Service on 8 Apr 2024
Adam, it's fantastic to hear that you had such a wonderful experience during your visit at Wyndham New Orleans - French Quarter. It's always a joy to know that our guests appreciate our team's efforts in ensuring a memorable stay. We look forward to having you back for another delightful journey with us.

10/10 Excellent

Adrianna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean…friendly staff and great walking distance to everything
Stayed 3 nights in Apr 2024
Response from Customer Service on 8 Apr 2024
Adrianna, thank you for your positive words. At Wyndham New Orleans - French Quarter, we're thrilled to hear you appreciated our cleanliness and friendly team members. We're also delighted our location made it convenient for you to explore the city. We look forward to welcoming you back on your next visit to New Orleans.

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, but the surrounding area looked like a slum. Stepping out of the hotel was a different world. The juxtaposition was that of an upscale hotel in a 3rd world surrounding.
Stayed 4 nights in Mar 2024
Response from Customer Service on 7 Apr 2024
William, we're pleased to hear you found Wyndham New Orleans - French Quarter enjoyable. It's a genuine delight to provide a lovely oasis in the bustling city. We value your feedback about the surroundings, and understand the contrast can be surprising. We assure you that the area is part of the city's unique charm, offering diverse experiences. We hope during your next visit you'll have an opportunity to discover some of the many hidden gems in our vibrant neighborhood.

10/10 Excellent

Janae

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was comfortable. We even have a nice view from our window. Great location to get to everything.
Stayed 2 nights in Apr 2024
Response from Customer Service on 7 Apr 2024
Janae, we appreciate your terrific review of Wyndham New Orleans - French Quarter! We're delighted to learn that our accommodation provided comfort, as well as a pleasant view. It's great to know you found our location convenient to all your sightseeing needs. Thank you for choosing us for your stay, and we look forward to the opportunity of welcoming you back soon.

8/10 Good

Gretchen C

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great. The location is very convenient.
Stayed 4 nights in Apr 2024
Response from Customer Service on 7 Apr 2024
Gretchen, we're thrilled to know that you appreciated our helpful team members and handy location at Wyndham New Orleans - French Quarter. Thank you for your positive feedback. We'd love to welcome you back soon.

8/10 Good

David

Liked: Staff & service
Disliked: Amenities
Service was fine. However, black mold in bathroom under the soap holders and overall grime in bathroom.
Stayed 3 nights in Apr 2024
Response from Customer Service on 5 Apr 2024
David, thank you for taking the time to share your experience. It's good to hear that our service met your expectations. However, we're genuinely sorry to hear about the situation in the bathroom. Your feedback is valuable in helping to ensure our housekeeping team continues to maintain the high cleaning standards we strive for. We hope to have another chance to impress you on your next trip to New Orleans.

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Customer Service on 7 Apr 2024
Danielle, thank you for choosing Wyndham New Orleans - French Quarter and for leaving a great rating. Your positive feedback is a testament to our commitment to guest comfort. We look forward to making your next stay just as enjoyable.

8/10 Good

Everett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Customer Service on 5 Apr 2024
Everett, it's terrific to learn you had a positive experience at the Wyndham New Orleans - French Quarter. We appreciate you rating our establishment and truly hope your journey brought memories to cherish. We look forward to the possibility of hosting you again in the future!

4/10 Poor

Svetlana, Flushing

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Outdated hotel in dirty area. The walls are thin, so it is noisy when people walking in the hall, close their doors, or talking loudly in their rooms. Nothing in the room, except the coffee maker and TV. The double beds, instead of queen beds as you can expect for the price of the room. Our air conditioner was not working properly ( very cold, or not working at all). At the end they charged us for Wi-Fi although it should be free. Very disappointed !!!
Stayed 7 nights in Mar 2024
Response from Customer Service on 4 Apr 2024
Svetlana, we regret to hear about the issues you encountered during your stay. We acknowledge your comments about the room amenities and bedding, as well as unwanted noise disturbances. We apologize for the confusion regarding the air conditioning and Wi-fi charges. Your feedback is essential to us and will serve as a foundation for improvements. Despite these incidents, we genuinely hope you might give us another chance to ensure a more comfortable and satisfying stay.

10/10 Excellent

John, Myrtle Beach

Location is ideal for any French Quarter walking. One block off Canal street.
Stayed 5 nights in Mar 2024
Response from Customer Service on 4 Apr 2024
John, thank you so much for taking the time to share your experience. We are delighted that the Wyndham New Orleans - French Quarter's location worked so well for your needs and made your exploration of the French Quarter a breeze. We hope to serve you again the next time you're in town.

4/10 Poor

Natalie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We chose this location because of the proximity to Jackson Square and also because it says “family friendly”. The hotel itself is fine but the area around it is awful. We have never felt so unsafe on a vacation due to the surroundings. My son was screamed at and spit in the face by a transient. The music was so loud our windows were rattling until 6AM some nights. I would not say this is a place to stay with your children. One thing about the hotel is it’s nice to have a heated pool, but it was gross. The water was cloudy, it was like swimming in week old bath water.
Stayed 4 nights in Mar 2024
Response from Customer Service on 5 Apr 2024
Natalie, we appreciate your feedback following your recent experience. It's regrettable that you faced some challenges with the nearby area, detracting from your expected level of comfort. Safety is incredibly important to us and we're disappointed to know you felt differently. We understand your discomfort with your son's unpleasant encounter and loud music. We also apologize for any dissatisfaction related to the pool conditions. While it's meant to be an amenity for relaxation and enjoyment, your remarks point towards improvement needed. Please know your inputs will be communicated to relevant teams immediately for effective resolution. We hope to have another opportunity to deliver a more satisfying stay in future.

10/10 Excellent

Leroy

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Apr 2024
Response from Customer Service on 3 Apr 2024
Leroy, we are thrilled that you found the location of Wyndham New Orleans - French Quarter to your liking. Our prime spot in the French Quarter is one of our best features, and we're glad it added to your trip's convenience. We're looking forward to seeing you again when your travels bring you back to New Orleans.

8/10 Good

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Being our first time in NOLA, we couldn't have asked for a better hotel to stay at. Staff was friendly and the room was clean.
Stayed 5 nights in Mar 2024
Response from Customer Service on 3 Apr 2024
Jose, we're delighted to hear you enjoyed your first visit to NOLA and your stay at the Wyndham New Orleans - French Quarter. It's reassuring to know that our team members were courteous and your room met your cleanliness expectations. We thank you for your positive words and can't wait to welcome you back on your next visit to New Orleans.

10/10 Excellent

Willie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all good
Stayed 6 nights in Mar 2024
Response from Customer Service on 2 Apr 2024
Willie, we're thrilled that your stay at the Wyndham New Orleans - French Quarter was satisfactory. We appreciate your great feedback and hope to welcome you back soon.

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at this hotel. Right in the heart of French Quarter.
Stayed 3 nights in Mar 2024
Response from Customer Service on 11 Apr 2024
Jeffrey, it's wonderful to hear you enjoyed your stay at the Wyndham New Orleans - French Quarter. We're thrilled the central location in the heart of the vibrant district added to your overall experience. We look forward to welcoming you back on your next trip to our charming city!

8/10 Good

Marco, shafter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, staff was nice and helpful. a bit outdated, but overall good and enjoyable stay
Stayed 5 nights in Mar 2024
Response from Customer Service on 1 Apr 2024
Marco, it's fantastic to hear that you appreciated the Wyndham New Orleans - French Quarter's advantageous positioning and the friendliness and supportiveness of our team members. We're grateful for your feedback, as it offers insights into areas where we may focus on improvements. We hope to have the pleasure of welcoming you back for an even more delightful stay.

10/10 Excellent

Harrichanda, St.Joseph

Travelled with family
Liked: Staff & service, property conditions & facilities
Great location close to canal street and public transportation .
Stayed 4 nights in Mar 2024
Response from Customer Service on 11 Apr 2024
Harrichanda, it's excellent to hear that Wyndham New Orleans - French Quarter's prime location near vibrant Canal Street and convenient public transit added to your enjoyable stay. We appreciate your valuable feedback and eagerly await your return to continue providing you with fantastic stays.