Ratings based on 2,936 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
94% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel

Posted 04-Aug-2015
The hotel is under renovations. They tried to assist.
4 out of 5
Recommended
for Everyone
by A verified traveller from fort worth

Right in the middle of everything

Posted 02-Aug-2015
I loved the hotel, extremely nice with a great location. The only complaint I have is that they would start construction projects right above my room EARLY in the morning......drilling, hammering,etc. I would definitely stay again.......great place!
4 out of 5
Recommended
for Everyone
by A verified traveller from Pittsburgh, PA

A great place on Bourbon Street

Posted 02-Aug-2015
The hotel was under renovation, which will be beautiful when finished, but it did not disrupt much. The current rooms are slightly outdated, but still very nice. Great location, amazing staff, and all around very nice and comfortable.
4 out of 5
Recommended
for Everyone
by A verified traveller

weekend getaway

Posted 01-Aug-2015
Location: Cafe Bignet across the street
The hotel is beautiful, especially at night from the pool. The staff was great Jubari greeted us at the door upon our arrival and remained a helpful and pleasant guide throughout our stay, Tony delivered us to our room in a very welcomed manner and graciously recommended several eateries both inside and outside the hotel. And even though these gentlemen may have seen us several times throughout the day it was always as if they were greeting us for the first time. My only complaint would be the parking rate of 41.00 per day.
4 out of 5
Recommended
for Everyone
by A verified traveller from Madison, MS

A continuing favorite in the Quarter

Posted 27-Jul-2015
Pros: Location. Quality.
Cons: A quiet, interior bar would be such a nice option. The only bar in the lobby area has a loud piano during cocktail time.
Location: Central to the best restaurants in the French Quarter. The hotel is closer to Canal on Bourbon so the raunchiest of that famous street is beyond it.
Lots of construction and an unexpected boil water notice during this stay prohibits a regular review. The hotel did their best to overcome a most unusual situation.
5 out of 5
Recommended
for Everyone
by A verified traveller

needs signs

Posted 26-Jul-2015
They were remodeling and it was difficult getting to the pool
3 out of 5
by A verified traveller from PMJL

Nice location on french district

Posted 26-Jul-2015
But hotel staff are not so friendly as an old staff with bad habits . The room and corridors needs to be refreshed.
3 out of 5
by A verified traveller

Posted 21-Jul-2015
Does not offer functional wifi with the room even though the ad states it does. Hotel was undergoing renovations which made some amenities unavailable. They did not inform me of this when the booking was made
5 out of 5
Recommended
for Everyone
by A verified traveller

Excellent service, comfort, location.

Posted 19-Jul-2015
My second stay at Royal Sonesta and both times very enjoyable. Excellent location for visiting French Quarter.
Comment from Hotel Management
22-Jul-2015 by royalsonestano, Hotel Management
Thank you for revisiting the Royal Sonesta New Orleans again; your loyalty is truly valued. We are very grateful for your taking the time to share your comments, and we can’t wait to welcome you back soon. If you aren’t already a Sonesta Travel Pass Member, we encourage you to learn more about joining so you can benefit from free nights and other exciting amenities.
5 out of 5
Recommended
for Couples
by A verified traveller from Delhi, La

Front door right off burbon street

Posted 14-Jul-2015
Front door right off burbon street. Our room was the 5th floor and the window overlooked burbon. Noise was minimal. Small room but nice with a bit old charm.
Comment from Hotel Management
22-Jul-2015 by royalsonestano, Hotel Management
Valarie, thank you so much for choosing to stay at the Royal Sonesta New Orleans and sharing this valuable feedback on our central location and quiet accommodations. We are glad that you enjoyed your stay, and we look forward to welcoming you back soon!