Ratings based on 2,204 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
94% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by lme from Houston, TX

Great location

Posted 10-Apr-2014
Great hotel. Updated and perfect location. The property is a historic hotel, well maintained. Rooms are good size.
Comment from
11-Jan-2014
Thank you for sharing this review of your recent stay at the Royal Sonesta Hotel New Orleans. We are pleased to know that you were comfortable and really enjoyed your visit. Please come back to see you soon!
4 out of 5
Recommended
for Everyone
by peter from los angeles

Classy hotel on bourbon str,good jazz lounge

Posted 09-Apr-2014
Classy hotel right on Bourbon street.Has very nice jazz lounge with good jazz. Environment around hotel somewhat seedy,Bourbon Street has many drinking establishments and many nude clubs , definitely not for kids
Comment from
11-Jan-2014
Peter, thank you for your compliments on the live jazz at Irvin Mayfield’s Jazz Playhouse and for your comments on the hotel. We’re pleased to share that there is plenty of family-friendly activities in New Orleans including the Audubon Aquarium, Zoo and Insectarium plus swamp tours, bike rentals and more! And each summer our French Quarter Fling Package includes discounts to these kinds of attractions. We hope you will consider staying with us again soon.
5 out of 5
Recommended
for Everyone
by A verified traveller

Bourbon Street 5 star gem

Posted 08-Apr-2014
Pros: clean and nice
Cons: bottle water free for first set, people are drinking lots if staying here in most cases.
This is a great hotel right on Bourbon Street. It was great central place to stay, it was a bit loud at times due to outside party goers, but I knew that was going to be a problem based on the location. I had very little issues sleeping and the bed was very comfy. The rooms are not large but not too small either. If I had to nitpick my gripe is with charging for bottled water in your room, would be nice to have the first bottle free at least. Hotel is similar to other Sonesta’s and it’s a fun place to stay.
Comment from
11-Jan-2014
We appreciate your staying with us and sharing this feedback. We will definitely consider your idea of the in-room water. If you’re not already, you should consider joining our Sonesta Loyalty Program called Travel Pass so each time you stay Sonesta you’ll earn points towards free nights, room upgrades and extra perks. See you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great place to stay!

Posted 08-Apr-2014
If your experience is to take in Bourbon Street spirits, your in a great place. The rooms & location is excellent. The only issue I had on my stay was that the room temperature wasn't the greatest & w/ little to no control, climate control is difficult especially when it gets closer to summer.
Comment from
11-Jan-2014
Thank you for reviewing our hotel and recommending us for the ideal French Quarter experience. We are sorry that you felt the room temperature was not comfortable and we appreciate you bringing this to our attention. We will be sure to resolve this issue soon. On your future travels please consider one of our Sonesta properties in the U.S. and abroad.
4 out of 5
Recommended
for Everyone
by Richard from Houston, TX

Old but nice hotel; great Jazz bar!

Posted 02-Apr-2014
Pros: Jazz bar.
Cons: Staff should be quieter in the halls; they were yelling to each other down the hall.
Location: Right in the heart of the French Quarter on Bourbon street....couldn't be better if you want to be in the middle of it all.
Hotel was an old school nice but $40 to park! It also took way too long to check in but after that the experience was great. Fortunately one of the highest rated Jazz venues is in the hotel and they didn't disappoint. Great experience!
Comment from
08-Jan-2014
Richard, we are so glad you stayed with us recently and took the time to share this valuable feedback of your experience. Your comments are greatly appreciated and please know that we do take your observations seriously to consistently help improve our guest service. We hope you have another opportunity soon to travel and will consider one of our Sonesta Collection hotels in the U.S. and abroad!
5 out of 5
Recommended
for Everyone
by Bill from Nazareth, PA

Great hotel

Posted 21-Mar-2014
Pros: location
Cons: Housekeeping serice
Location: too much to tell
Loud but to be expected on Bourbon Street. Great location near everything...
4 out of 5
Recommended
for Everyone
by Jed

Nice place

Posted 17-Mar-2014
A little expensive for the actual accommodations, the room wasn't available at the time it was supposed to be, but walked across the street and passed the time. After all, it was Bourbon Street!
1 out of 5
by A verified traveller

Dissatisfied

Posted 14-Mar-2014
Room was ok, view was not good, several unauthorized, unexplained charges for several hundred dollars were made to my credit card before i ever checked in that have never been credited back to my account, and loud hollering in the hallway all night.
3 out of 5
by dj from Orem, UT.

The Location Was Great

Posted 05-Mar-2014
Pros: Location
Location: It's right on Bourbon Street so you can walk to wherever you want to go.
I had never done the Mardi Gras thing so when I decided to do it this year I wanted a hotel in the French Quarter where I would not have to drive or walk to far so even though the room and parking were very spendy I booked here. The room was extremely tiny. Maybe they're all like this in this area but I was very disappointed. Also no coffee maker and they charge $45 a night for parking. I did the experience so I can take it off of my bucket list and I don't plan on returning but if I do I won't be staying here.
4 out of 5
Recommended
for Everyone
by Marcy from Illinois

Nice hotel in the French Quarter

Posted 05-Mar-2014
Pros: Beautiful old charm
Location: Great location in the midst of all the action and close to alot of great restaurants - all within walking distance.
Great location for everything. A bit noisy at night with Bourbon Street right there.