We stayed before and after our cruise. Chris and Jamie were wonderful and helped us with any need or question we had. They suggested various tours and helped us secure reservations. The tours were all fabulous except for the Voodoo tour with 'Toast,' which was terrible. We actually left the tour at the restroom break, because Toast was SO rude. We loved the VIP bus tour, and we wished we had done that first because our driver Christoper pointed out so many places to visit. We were unfortunately going home the following morning. The drinks during happy hour were great, but the line was unbelievably long (a tour bus dropped off a whole load of people right at the start of the happy hour and food).
The only thing I did not like is that we had an early departure on Sunday and there was only coffee from the night before, no cups, and only powdered creamer, which did not start my day off well. LOL Otherwise we had a fantastic stay. Would stay again.