Beach/ocean view

Reviews of Negril Beach Club

3 out of 5
Negril Beach Club
Norman Manley Boulevard, Negril, Westmoreland

Reviews

6.8
Rating 10 - Excellent. 188 out of 790 reviews" "
Rating 8 - Good. 212 out of 790 reviews" "
Rating 6 - Okay. 182 out of 790 reviews" "
Rating 4 - Poor. 106 out of 790 reviews" "
Rating 2 - Terrible. 102 out of 790 reviews" "

7.0/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

6.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

SUSAN

Liked: Cleanliness
Disliked: Property conditions & facilities
I have stayed here MANY times in the past and have Always loved it! This time i feel like the management was trying to scam me, telling me they didnt receive payment for the hotel from Expedia when i know it was paid because it already came out of my account. They told me they had no way of communicating with Expedia to find out on there end what eas going on and wanted me to give them my credit card. SCAMS...hopefully the owner looks into the people running the rooms! Everything else was great!
Stayed 9 nights in Mar 2024
Response from Valerie on 25 Mar 2024
Good afternoon Susan,We are writing to remind you that your expedia collect virtual card was not going through. This was brought to your attention in the office in the present of the two reservations officers. You suggested that the office be in touch with expedia. You stayed at the hotel for nine days and today March 25, 2024 expedia has just honored your virtual card . We here at Negril Beach club take great pride in been honest and providing good service. We take great offence to your comments.THANKS FOR STAYING WITH US AT THE NEGRIL BEACH CLUB. WE LOOK FORWARD TO SEEING YOU AGAIN.

4/10 Poor

Lorraine

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It’s was not so much the property. It was the dingy, dirty looking, sheet, towel, and pillows cases. Old furniture. And false advertising on website.
Stayed 4 nights in Mar 2024
Response from valerie on 20 Mar 2024
notation made of your feedback.

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I’m just going to say that we’ll be back soon.
Stayed 5 nights in Mar 2024
Response from Valerie on 16 Mar 2024
Thanks for staying with us. We appreciate your feedback.

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very clean and the staff was excellent. We loved the beach and ate lunch at the Sand Box cafe just about every day. Very good food and reasonable prices.
Stayed 7 nights in Mar 2024
Response from valerie on 25 Mar 2024
Dear Sarah,Thanks for staying with us. We appreciate your feedback. We look forward to seeing you again.

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2024
Response from valerie on 8 Mar 2024
Thanks for staying with us. We appreciate your feedback.

6/10 Okay

cathy caroline

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I have many good things to say about this property! I recently stayed here for the 5th time. However this time just a few disappointments. I rented a 1 bedroom apartment that could sleep 3 guests. I get the apartment so that for some of my meals I can cook in the kitchenette. I had 1 fork, 1 glass, no wine glasses, 1 plate, no spatula for eggs, no dish clothes. Being that these items have always been there in the past , that's what my expectation was. Also, No shower rug. I asked 5 times and upon my departure they finally showed up with it. That is a safety concern! the 1st few days I couldn't even get a lounge chair on the beach. They should have enough chairs for maximum capacity! They did have chairs available but for those of us that get quite bite up by the sand flea's this is not a good option as your feet rest in the sand and that's where the bites happen. After several days I was told by other guests that if I paid the lifeguard $20.00 he would make certain I had a lounge chair each day. That shouldn't be happening! Now the good stuff!. My room was nicely cleaned every day I requested it. The beach is great, big and cleaned each morning. The bartenders and really all the staff were always nice and did the best they could to meet our needs. I felt the property was safe and they have guards 24/7. I would stay here again, however they should tweek a few things.
Stayed 10 nights in Feb 2024
Response from valerie on 13 Mar 2024
notation made of your feedback

6/10 Okay

Alicia

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The unit is 104. It's clean but old with dark corners to turn as you walk the grounds to get from this Standard Room unit to dining/bar and beach. View/balcony is of the street entrance. No electric outlets in bathroom for hair dryer or flat iron or WaterPik. The unit is not worth more than about $60 per day. The front door is flimsy and unsecured. Looks like it was kicked in at one point-it is on a slant so bottom of the door has a gap between it and the door frame-lets in mosquitos. The door handle is a kitchen cabinet handle, has no weight, and the lock barely latches. It feels VERY unsafe! No instructions on how to use the safe, no iron and ironing board, a few wire hangers in closet. There is a mini fridge but no microwave! The restaurant menu is limited and there is no opportunity for fresh fruits and vegetables of the island to enjoy and not many fish options. Bottled water is scarce. Unit has no phone and so must call front desk/office from your own phone or walk to front desk. Each condo is individually owned so changing to a different unit is impossible. No info provided in the room about Wifi access/password which was EXTREMELY NECESSARY for me. I spent hours trying to find someone that had the Wifi password. Different units have different passwords and service. The room A/C unit is decent and ceiling fan. There are NO beach towels. There are only sheets on the bed-I get cold when sleeping.
Response from valerie on 26 Feb 2024
notification made of your feedback

10/10 Excellent

Elizabeth Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Dec 2023
Response from valerie on 26 Feb 2024
thank you for staying with us. We appreciate your response

10/10 Excellent

laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great beach, only place with kitchenette, restaurant on property,
Stayed 4 nights in Feb 2024
Response from valerie on 23 Feb 2024
Thanks for staying with us. We appreciate your feedback.

10/10 Excellent

Susanna

Liked: Cleanliness, staff & service, property conditions & facilities
staff is very welcoming. grounds are kept clean. beach area groomed. restaurant food is very good. wishing that the bar staff worked more efficiently, yes it is possible to take two beer orders at one time. working efficiently could save the server time and energy. go to the beer cooler once for two orders instead of back and forth.
Stayed 9 nights in Feb 2024
Response from valerie on 22 Feb 2024
Thank you for staying with ,we appreciate your feedback

10/10 Excellent

Dwight

Liked: Cleanliness, staff & service, amenities
I like the place, staff was friendly and professional, especially (Nadine) my room was clean and tidy, i look forward to staying there again later this year.
Stayed 6 nights in Feb 2024
Response from valerie on 16 Feb 2024
Hi Dwight, thank you for staying with us, we appreciate your feedback. will pass your message to Nadine.

10/10 Excellent

Tonjola

Liked: Cleanliness, staff & service, property conditions & facilities
The beach chairs bar and restaurant could be updated a bit cleaner painted etc.
Stayed 2 nights in Feb 2024
Response from valerie on 16 Feb 2024
Hi Tonjola, thanks for staying with us. We appreciate your feedback

10/10 Excellent

JEFF

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed 5 days there. Excellent place to stay
Stayed 6 nights in Feb 2024
Response from Valerie on 11 Feb 2024
Thanks for staying with us. We appreciate your feedback.

8/10 Good

Marlene

Liked: Cleanliness, staff & service
The hotel is clean but our room was facing the street and extremely loud even with ear plugs, no wall separating balconies either.
Stayed 7 nights in Jan 2024
Response from valerie on 5 Feb 2024
Thanks for staying with us. We appreciate your feedback.

10/10 Excellent

Analyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2024
Response from valerie on 5 Feb 2024
Thanks for staying with us . We appreciate your feedback.

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great people and good rooms! Clean!
Stayed 3 nights in Jan 2024
Response from valerie on 5 Feb 2024
Thanks for staying with us. We appreciate your feedback

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great people and great room
Stayed 6 nights in Jan 2024
Response from valerie on 5 Feb 2024
Thanks for staying with us. We appreciate your feedback.

2/10 Terrible

Alejandro

Disliked: Cleanliness, amenities, property conditions & facilities
Will never stay there again.
Stayed 3 nights in Jan 2024
Response from valerie on 22 Jan 2024
notation made of your feedback.

8/10 Good

Devon

Travelled with group
Liked: Cleanliness, staff & service
It’s a great property and it’s right on the beach also with shopping and dining walking distance. The rooms needs upgrading however not terrible. The towels are old and discolored- they need to be changed. The best part is the location and beach.
Stayed 2 nights in Jan 2024
Response from valerie on 22 Jan 2024
notation made of your feedback.

6/10 Okay

Safiya

Disliked: Property conditions & facilities
Stayed 3 nights in Jan 2024
Response from valerie on 22 Jan 2024
Thanks for staying with us. We appreciate your feedback.

10/10 Excellent

Robert

Liked: Amenities
I felt safe and comfortable. There was nothing I didn’t like.
Stayed 3 nights in Jan 2024
Response from valerie on 19 Jan 2024
thanks for staying with us. We appreciate your feedback

8/10 Good

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from valerie on 8 Jan 2024
Thanks for staying with us . We appreciate your feedback.

8/10 Good

Aisha

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from valerie on 8 Jan 2024
Thanks for staying with us. We appreciate your feedback.

8/10 Good

Ravoris Q

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from valerie on 5 Feb 2024
Thanks for staying with us. We appreciate your feedback.

10/10 Excellent

Janice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a nice hideaway and is very affordable. The wifi is terrible tho
Stayed 2 nights in Dec 2023
Response from valerie on 28 Dec 2023
Thanks for staying staying with us, we appreciate your feedback.

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No WiFi in room! Staff is amazing, very friendly!
Stayed 9 nights in Dec 2023
Response from valerie on 28 Dec 2023
Thanks for staying staying with us, we appreciate your feedback.

10/10 Excellent

Randell

Liked: Cleanliness, staff & service, property conditions & facilities
Newly refinished
Stayed 14 nights in Dec 2023
Response from valerie on 28 Dec 2023
Thanks for staying staying with us, we appreciate your feedback.

10/10 Excellent

Yalisa

Travelled with partner
Liked: Property conditions & facilities
Didn't see much because of the timing of arrival and departure.
Stayed 1 night in Nov 2023
Response from Valerie on 23 Nov 2023
Thanks for staying with us . We appreciate your feedback.

10/10 Excellent

Shawn

Stayed 7 nights in Nov 2023
Response from Valerie on 23 Nov 2023
Thanks for staying with us . We appreciate your feedback .

6/10 Okay

Patricia and Noble

No one at check in desk No bar tender No towels in bathroom Room was not ready for us The room was not cooked for our arrival
Stayed 1 night in Nov 2023
Response from valerie on 22 Nov 2023
notation made of your feedback.

10/10 Excellent

Angela

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This is the perfect place to relax and have fun it’s convenient right at the beach.Friendly and courteous staff the rooms are spacious and clean
Response from valerie on 22 Nov 2023
Thanks for staying with us. We appreciate your feedback.

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love Beach Club in Negril
I love staying at Beach Club. The rooms are affordable, air conditioned and the staff is so pleasant.
Stayed 1 night in Nov 2023
Response from valerie on 20 Nov 2023
Thanks for staying with us. We appreciate your feedback.

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, property conditions & facilities
I had a whole apartments to myself. I loved it!!! Close to town and different great spots to eat and party
Stayed 14 nights in Nov 2023
Response from valerie on 20 Nov 2023
Thanks for staying with us. We appreciate your feedback.

10/10 Excellent

berlinda

Stayed 3 nights in Nov 2023
Response from valerie on 28 Dec 2023
Thanks for staying with us we appreciate your feedback

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2023
Response from valerie on 30 Oct 2023
notation made of your feedback

2/10 Terrible

Elinor, MIAMI BEACH

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty grey towels not bleached and old , mattress with pee , nor friendly staff ,
Stayed 2 nights in Oct 2023
Response from valerie on 23 Oct 2023
We appreciate your extended stay for nine (9) days and the fact that you departed and rebooked for another two (2) nights. Thanks you for making it Negril Beach Club!

8/10 Good

Asa

Liked: Cleanliness, staff & service, property conditions & facilities
It's very nice
Stayed 11 nights in Oct 2023
Response from valerie on 22 Oct 2023
thank you for staying with us

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Very good at a good price. Friendly staff, easy check in, easy parking, pool was clean, room cooled well. I wouldn't recommend eating at the restaurant downstairs, but that's not the hotel's fault.
Stayed 1 night in Oct 2023
Response from valerie on 22 Oct 2023
thank you for staying with us

2/10 Terrible

Jason

Stayed 3 nights in Oct 2023
Response from valerie on 3 Nov 2023
notation made of your feedback.

10/10 Excellent

rhonda c

Travelled with group
Liked: Amenities
Friendly staff and a beautiful place to stay. Rooms were clean and garden view is beautiful. Lots of beach area with shade trees. will definitely come back to stay. Delicious food at the restaurant must give it a try,
Stayed 9 nights in Sep 2023
Response from valerie on 8 Oct 2023
Thanks for staying with us ,we appreciate your feedback.

10/10 Excellent

Vickie Denise, Parksville

Stayed 9 nights in Sep 2023
Response from valerie on 30 Oct 2023
Thanks for staying with us. We appreciate your feedback.

10/10 Excellent

Lisa

Liked: Property conditions & facilities, room comfort
Always a great stay
They are always wonderful here I love the location and the staff
Stayed 1 night in Sep 2023
Response from valerie on 4 Oct 2023
Thanks for staying with us. We appreciate your feedback.

6/10 Okay

Kandy

Travelled with group
Disliked: Amenities, property conditions & facilities
The food was great at the sandbox restaurant even though my order was incorrect each day. Property needs to be updated, bed sheets and towels were all stained. There is a lifeguard on duty.
Stayed 3 nights in Sep 2023
Response from valerie on 4 Oct 2023
Notation made of your feedback.

10/10 Excellent

Tasha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love Negril beach club clean and great hospitality right on the beach excellent restaurant on the property
Stayed 4 nights in Sep 2023
Response from valerie on 25 Sept 2023
thanks for staying with us. We appreciate your feedback.

8/10 Good

Karen

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
It was okay for the cost
Stayed 3 nights in Sep 2023
Response from valerie on 22 Sept 2023
Thanks for staying with us. We appreciate your feedback

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love the staff at Beach club. They always make me feel so welcome.
Stayed 1 night in Sep 2023
Response from valerie on 18 Sept 2023
Thanks for staying with us. We appreciate your feedback

4/10 Poor

WAYNE, JACKSONVILLE

Liked: Staff & service, property conditions & facilities
The air conditioning in my room did not work. It was running but it could not cool my room down
Stayed 1 night in Sep 2023
Response from valerie on 18 Sept 2023
Notation made of your feedback.

6/10 Okay

Ferron

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms
Stayed 1 night in Sep 2023
Response from valerie on 11 Sept 2023
Thanks for staying with us. We appreciate your feedback.

10/10 Excellent

VanEssa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay. We will definitely be back.
Stayed 3 nights in Aug 2023
Response from valerie on 11 Sept 2023
Thanks for staying with us. We appreciate your feedback.

4/10 Poor

yolanda

Travelled with partner
Disliked: Staff & service, property conditions & facilities
There were only bath towel The bar was under stocked the service was terrible, we were sitting for over 20 minutes for breakfast with only 2 other occupied tables, we eventually went elsewhere.
Stayed 1 night in Sep 2023
Response from valerie on 4 Sept 2023
Notation made of your feedback