Dear Wendy,Thank you so much for your kind words and continued loyalty to Comfort Inn of Navasota! We are thrilled to hear that we have consistently met your expectations and that you have enjoyed your stays with us.Our team takes great pride in providing exceptional service, and it's truly rewarding to know that our efforts have made a positive impact on your experience. Your satisfaction is our top priority, and we are committed to maintaining the highest standards to ensure that every stay is comfortable and enjoyable for our guests.We can't wait to welcome you back for another fantastic stay, whether it's for business or leisure. Thank you again for choosing Comfort Inn of Navasota, and we look forward to seeing you soon!Warm regards,Genaeral Manager.Comfort Inn of Navasota

Dear Maggie ;Thank you for taking the time to respond to our survey, we are sadly impressed to know that no single aspect of your stay was enjoyable according to your score.However upon investigation we found that you wouldn’t want to pay for pet fees and frontdesk not allowed you to plug your car charging which is not part of amenities of our hotel so if you unhappy with your dissatisfaction for unwanted demand to hotel then it is not called staff was disturbing or rude but likewise same time 30 more guests came with dog for dog show events and everyone paid and everyone happy with same staff and services . Hotel management doing there best efforts but we would like to know in detail if you other points to discuss about staff rude behaviour so we can improve on their part otherwise staff just follow management policy.Sincerely;Hotel management

Dear Guest;Thank you for your positive feedback and high rating! We're delighted to hear that you enjoyed your stay at our hotel and that our services and amenities met your expectations. Providing exceptional experiences for our guests is our top priority, and we're thrilled to have succeeded in making your stay outstanding.Your feedback is greatly appreciated, and we look forward to the opportunity to welcome you back for another memorable stay in the future. If you have any specific suggestions or preferences for your next visit, feel free to let us know, and we'll do our best to accommodate your needs.Once again, thank you for choosing our hotel. We're grateful for your patronage and excited about the prospect of hosting you again soon. Warm Regards; General Manager

Dear Stephen;Thank you for your positive feedback and high rating! We're delighted to hear that you enjoyed your stay at our hotel and that our services and amenities met your expectations. Providing exceptional experiences for our guests is our top priority, and we're thrilled to have succeeded in making your stay outstanding.Your feedback is greatly appreciated, and we look forward to the opportunity to welcome you back for another memorable stay in the future. If you have any specific suggestions or preferences for your next visit, feel free to let us know, and we'll do our best to accommodate your needs.Once again, thank you for choosing our hotel. We're grateful for your patronage and excited about the prospect of hosting you again soon. Warm Regards; General Manager

Dear Guest,Thank you for choosing our hotel and taking the time for the survey. We apologize for any inconvenience regarding your request for a room with 2 king beds. Unfortunately, this room type does not exist in our inventory. We recommend reserving a room with 1 king bed or 2 queen beds.For breakfast supplies, please approach the front desk for spoons or plates. There's no need to access the breakfast room directly. The room is cleaned and sanitized daily, opening for breakfast the next day during designated hours. We appreciate your understanding.Best regards,Hotel Managment.

Thank you for sharing your feedback about your recent stay. We apologize for any inconvenience caused by the additional charges. Our surveillance system detected an excess of guests in the room, prompting the application of extra fees to adhere to occupancy regulations and fire code rules.These measures are in place to ensure the safety and comfort of all guests. We regret any misunderstanding and assure you that charges were applied in accordance with our policies. If you have further concerns, please contact Hotel Manager.We appreciate your understanding and hope to welcome you back for a more enjoyable stay.Sincerely,

Thank you so much for taking the time to rate us. We hope to have you back with us soon! however at hotel level we have contract with travel agents and follow policy which not allowed any changes and so we informed you before you check in to reach out Travel Agent.

Thank you so much for taking the time to rate us. We hope to have you back with us soon!

Where words fall short, ratings do the job! Thank you for such gracious ratings! We're happy to learn that we have succeeded in providing a great guest experience at our hotel. But the plan is to keep getting better and better, and we hope to cherish clients like you by earning your business again and again!

Dear Guest,Thank you for staying with us and sharing this valuable feedback. We appreciate your loyalty andcontinued trust in our hotel amenities and friendly staff services and management such appreciation means everything to us ! Our entire team here at Comfort inn of Navasota works hard to deserve your loyalty.Our team here at Comfort inn of Navasota is committed to providing high-quality customer service, and we’re thrilled to hear that we made a goodimpression on you. We really appreciate it!We hope to see you again soon.Sincerely,General Manager.Comfort Inn & Suites

Thank you for staying with us and give us such positive comments it means a lot to us ! We at Confort Inn of Navasota we are committed to give great experience to each of our guest and We glad you have noticed it .Hope to see you come back soon !Sincerely;Hotel Manager

Dear Guest,we apologize for failing for meet your expectations . However upon investigation it not found anything wrong in room and there is no mold in room at all and room 104 room we are renting every day and clean every day and deep clean after every check out and so far no one complaint about this room before and after your stay and that room is most favorite for our regular customers.Regards.Hotel Managment.

Dear Andrew,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites. On behalf of our entire team, I would like to apologize for failing to exceed your expectations .Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach outhotel managment. We hope for an opportunity to properly host you in the future.

Thank you for staying with us and your time for reveiw .However we apologize for inconvinience but, 250 for incidental authorization is required when you book reservation through travel agent and paid to travel agent and travel agent paid us with travel agent card with authorization for Room charge so we need authorization against possible missin , damage or if some one smoke in room also humid is very common in month of July and August in Texas and we have no control in weather humid .Hope to see you back !Your Sincerly;General Manager.

Dear Natalie , We apologise that we not meet your expectations however if you call hotel for details will be appropriate so we can correct those points .Regards,General Manager

Thank you for staying with Us and giving such a positive review . We here at comfort inn & Duites of Navasota committed to our guest to provide best services.Hope to see you back soon !Regards;General Manager

Dear Ana,Thank you for staying with us and for time for review. However when guest made reservations through third party then we have no control on third party booking system so we are helpless in such a case . Hope you understand Regards;Hotel management.

Dear Mark ,Thank you for staying with us and for your time to give us such post feedback about our hotel it mean a lot to us!We have inspiring guest like you who motivate us to provide best services .Hope to see you back soon !Thanking You ,General Manager

Dear Chris,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites. On behalf of our entire team, I would like to apologize for failing to exceed your expectations.Your satisfaction is important to us as a valued Privileges guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us We hope for an opportunity to properly host you in the future.

Dear guest ,Thank you for staying with us and for your reviews.We love your comment “good” which mean a lot to us !Hope to see you come back soon .Regards;Hotel Manager

Dear Guest,Thank you for staying with us and providing positive feed back about our hotel, it means a lot to us ! However, regarding towel rack-we had it in all bathrooms before 2018, but we have to remove it because new comfort inn standard not allowed us to keep towel racks in bathroom after 2018. When we are in franchisee business, we have to follow all rules. Whereas all rooms has 2 layer of curtains and in back there is block out curtain in every room windows to keep 99% dark in room, but sims like you have not figured it out. If you have called the front desk, they may help you. Next time, please call to front desk during stay if you find any problem, so it can short out right away.Hope you understand and looking forward to welcoming you back.Regards;General Manager.

Dear Guest;hank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,General Manager

Dear guest ;we apologize for failing to satisfy per your expectation .

Dear Heather, Thank you for staying with us and apologize for any inconvenience. However, upon investigation we didn't find hot water issues and room you stayed in room 210 which we rent out every day and no one complaint about hot water in last 6 years. For remote, some time needs to push button hard to operate, however during stay if you called front desk they can replace tv remote and move to another room if there was hot water issue. It is our hotel policy that we check all arrival rooms to make sure it cleaned and everything in working condition before we give room key to guest.Hope you understand and give us chance to serve youagain .Regards;Hotel Manager.

Thank you for staying with us and rank us s 5 star and positive comments about our services, it means a lot to us ! Hope to see you come back soon for another fantastic stay experience at our hotel.Regards;General Manager

Thank you for staying with us, however we apologize for any inconvenience. We would like to hear about unlikes our hotel, so we can improve on it.Pleased to call hotel to understand issues.Regards;General Manager

Dear Guest,Thank you for staying with us, and we apologize for any inconvenience. We would like to in detail about your experience, so please call hotel manager, so we can improve for any issues.Regards;Hotel Management.

Dear Guest,Thank you for staying with us and time for survey, however we apologize if you don't like incidental authorization hold money, but this is normal practices for all hotels because hotel has travel agent card on file which authorized for Room charge and tax only so for any incidental hotel needs money hence it needs authorization.Hope you understand .Regards;Hotel Management.

Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites.We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. Thank you for appreciating our services .it means a lot to us!Your loyalty is important to us. Please visit us again soon!Sincerely,GENERAL MANAGERCOMFORT INN AND SUITES936.825.9461

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Thank you for such positive comments of comfortable, quiet and clean hotel. It means a lot to us!We hope to see you again soon!Sincerely,General Manager

Dear guest !Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Our hotel is familiar for quiet and clean hotel.We hope to see you again soon!Sincerely,General Manager

Dear Guest ;Thank you for staying with us and for such positive comments it means lot to us! we are excited to welcome you back. Have a happy beautiful day !!

Dear Craig ;Thank you for staying with us and appreciate our services and give us full rank .It rans a lot to us.Hope to see you back soon !Regards;General Manager

We apologize for the Inconvenience, and we will take needful action as responsible to make sure mistakes may not repeat anymore.Regards;General Manger.

Dear Guest;we apologize for any inconvenience. However,When reservation received by hotel with travel agent's credit card on file with Room tax charge authorization only, then hotel needs guest personal credit card authorization for incidental. So that if guest damage or stealing or smoking in room then hotel can recover money from guest personal credit card old on incidental, and it is normal practice by most upscale franchisee hotels of the USA.If everything is good (no incidence) then Incidental authorization hold automatic removed after 3 to 5 business days after check out,Regards;Hotel Managment.

Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,General Manager

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. I love such a positive comment "clean and quiet" which mean a lot to us!We hope to see you again soon!Sincerely,General Manager

Dear Guest;Thank you for staying with us and appreciating our clean room but I would like to know what you dislike in room because we renovated our property a year ago and most comment we received from our guests is like they stayed in new up to dated clean hotel .where aw your comment says outdated so please reach out us directly so we can correct issues .Hope you understand how much we concern about our property. Hope to see you come back soon for better experience.Your Sincerely,General Manager.

Dear Guest,Thank you for staying with us and apologize for any inconvenience. However, mater of fact our hotel rarely occupied with pets but due to high humidity in weather some time smell like musty during morning time but in August or September months only.Regards;General Manager

Thank you for staying with us all time and having pleasant stay all time . It means a lot yo us !however our spa broke and do looks dirty and we working on it to fix it but we waiting for parts what we order to fix it . Hope you understand current market short supply condition .Hope to see you come back soon!Regards;General Manager .

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Vending machines run by third party and we have all healthy vending stuff in vending . We hope to see you again soon! Sincerely, General Manager

Everyone is so nice because we have the best guests! And we’ve figured out what makes every guest happy. Clean and fresh room, comfy beds like guest feel that he check in as first guest in to the brand new hotel, friendly services that guest feel like a home. Honestly where are just there to help with whatever you need. Thanks for the love Patricia! . Regards; General Manager.

Thank you for staying with us and time for your feedback, it means a lot to us ! Guest appreciation motivate us to provide best services to each of our guest. Hope to see you back soon. Yours Sincerely, General Manager.

Thank you for staying with us and for your time for feedback. we loved your comment "All was in order" such one short and sweet word to convey the message to other travelers that the hotel and their staff is doing best on their part to make an enjoyable stay for their all guests. It means a lot to us! Your comments encourage our staff to do best all time. Thanks for your such positive comments. Hope to see you back soon. Yours Sincerely, General Manager.