The staff were quite uncommunicative and said little other than hello. On going to breakfast the first morning no one said anything except hello. There were only knives on the tables in spite of cereal and yoghurt being an option and there wasn't anyone around to ask for further cutlery. There were no eggs even though there were eggcups.The fruit selection was very unappetising and mainly consisted of several brown bananas.
On the second morning nothing had been replenished so there was even less choice, There were also no mugs for tea out.
In our minibar there was a half eaten bar of chocolate and when I handed this in at reception it was not replaced. I discovered a plaster stuck onto my duvet cover which admittedly was easily missed as the duvet cover was multi-coloured but when I then took the duvet cover off for it to be changed I returned to just a duvet cover and the duvet had been put elsewhere!
The bus links into Aarau were very good and it was very quiet generally but we would not choose to stay here again.
Clare from London, UK
Our family-run, comfortable hotel is situated in the country, yet still only 10 minutes from the city. It is the ideal place …More
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