Our two oldest grandchildren stayed in the room for 3 nights. The first night was Christmas Eve, and we checked them in (they are 17 and 22). Everything went well, but on Christmas night when they returned, their beds had been stripped and the desk clerk didn't answer the phone. The night watchman did. Eventually they were given another room, but this was totally unacceptable. The third night was fine. I realize that it was Christmas and there was no housekeeping, but we wondered why the beds had been stripped and nothing else was done. Please look into this. We have stayed at the Verve several times and were very surprised with what happened. Thank you, Pat & John Hargrave