In addition to a full-service spa, Serhs Natal Grand Hotel features an indoor pool, an outdoor pool, a health club, and a spa tub. The hotel offers a restaurant and a coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A complimentary breakfast is offered in the mornings, and complimentary wireless Internet access is available in the lobby.

Business amenities at this 3.5-star property consist of a business center, limo/town car service, and audio-visual equipment. Event facilities include conference/meeting rooms, a meeting/conference room, small meeting rooms, and banquet facilities. This Art Deco hotel also offers a children's pool, a nightclub, and a fitness facility. For a surcharge, an area shuttle is available to guests. Onsite parking is complimentary.

Serhs Natal Grand Hotel has designated areas for smoking.

Serhs Natal Grand Hotel has a restaurant on site. Guests are offered a complimentary buffet breakfast. 24-hour room service is available.

An indoor pool, an outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a health club, a sauna, a steam room, and a fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

The on-site spa has massage/treatment rooms.

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

• Fee for in-room wireless Internet: BRL 15.00 per 24-hour period (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Parents traveling with a child under 18 must present the child’s birth certificate and photo ID (passport for foreign visitors) upon check-in. If only one parent or legal guardian is traveling with the child, that parent or legal guardian must also present a notarized consent of travel signed by both parents. Visitors who plan to travel with children should consult with a Brazilian consulate office prior to travel for further guidance. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.