Ratings based on 1,277 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
74% of guests recommend
3.7 Room cleanliness
3.9 Service & staff
3.4 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Detroit

Beautiful Setting, Nice people...

Posted 26-May-2015
A special shout out to Lakisha and Michele at the pool bar but all the staff were friendly and responsive. The setting is awesome the beach is great - so much so that I never made it into the pool (hot tub excepted).
3 out of 5
by A verified travellerfrom San Diego, CA

Expected mid-range all-inclusive experience

Posted 25-May-2015
Pros: The beach, games, food and bev.
Cons: Shower leaked all over the bathroom. Need new comforters. Walls are very thin and neighbors are noisy.
Location: Downtown and Stuart Cove's are about equi-distant away.
Hotel provides good food and reasonable accommodations. The rooms are of average or below cleanliness with tired stained comforter and old cheap drawers and hangers, noisy with thin walls, but you're not spending your time in the room. Staff is generally friendly and there's games and activities to keep you busy. Food is good and always available. They serve very strong drinks. The trapeze is fun, and there is some very fun snorkeling with starfish, rays and other fish right on the beach. Easy to get on the bus downtown and book other outings.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Maine

Price is right

Posted 24-May-2015
We recently stayed at the resort for six nights and had a great time. Beaches were beautiful and staff was friendly and accommodating. The hotel is a little past its prime and is in severe need of upgrades. However, our room was clean and comfortable. (Bring Aleve for ur back ;mattresses were like a rock). Only major drawbacks were no fridge in room and no ice on each floor. We had to go down to lobby bar for ice. The food was not very good but plenty of it and easy enough to find something to fill ur stomach. Overall we would recommend the resort for the price in comparison to nearby resorts that would cost two or three times as much. Pete and Julie -Maine
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 22-May-2015
Hotel staff was always very friendly and willing to help with any of our needs, on the first day we got there we were greeted by one of the hotel staff members with name tags for our luggage and I offered a tip to him which he refused saying those are free and is our pleasure to have you here. That was very nice to hear
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 12-May-2015
Poor weather.............................. No soft serve ice cream machine No curried goat
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Austin, Tx

Right next to beautiful Cable beach

Posted 06-May-2015
Excellent staff, good food/drinks, but the hotel was just a little dated. All in all, my wife and I had a wonderful time, and would stay there again.
2 out of 5
by A verified travellerfrom Philadelphia

Bad service, old hotel, and disappointing food

Posted 27-Apr-2015
Pros: beach
Cons: service, service, service
This is my first time writing a review on anything, That is how bad this hotel is. The staff is not friendly, and I feel like I am bothering them when I order a drink. I am not sure if I saw a bartender smile the whole trip. When we have gone to the restaurants there are hardly anyone seated. It almost feels like the hotel is going out of business. The food was poor at best and the staff does not know the difference between merlot and cabernet. I feel like they only have 1 red and 1 white wine in the entire hoteI. I have to say I was very disappointed. The weather was great, so my wife and I enjoyed the beach and pool. I will never go here again.
3 out of 5
Recommended
for Everyone
by A verified traveller

All Inclusive

Posted 26-Apr-2015
The place could use some updating and renovations. All inclusive should include 24hr room service. The room we stayed had no mini fridge/bar therefore had no bottled water and had to keep going down to lobby or bar for water. The location was perfect, had their own private beach and that was awesome!
2 out of 5
by A verified travellerfrom NC

Go elsewhere

Posted 24-Apr-2015
There have been no improvements in ten years. The hotel is rundown. The bar for 25s and older smells like Rangoon at low tide. Most of the staff and housekeeping in particular, is slow to respond to requests. And when I write requests I mean simple ones like having the room cleaned by six pm. Spend a few dollars more and go someplace else.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom new york state

Nice place. Loved the beach!

Posted 22-Apr-2015
Pros: The staff was great, proxmity to the beach was very good. Plenty of beach chairs, and loved the kayaking and paddle boards.
Cons: New pillows are needed. Bartenders in the entertainment room were very slow, and easily distracted. Maybe popcorn or peanuts during the nightly show
Location: Bus stops very near hotel. 5 miles to straw market and downtown shopping. Only $1.25 per person one way. Snorkeling boat right next to hotel.
Had a very relaxing time. Hotel was nice, staff was very accomadating. Food was good and there was plenty. Could have mixed up the buffet a little, but there was plenty and it was good. Room was very comfy, the pillows could have been bigger, other than that was very satisfied.