Ratings based on 146 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
92% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveller

Good location but less than ideal room.

Posted 15-Aug-2014
Pros: The room was clean and the kitchen had everything you could possibly need. The staff were friendly and helpful.
Cons: The situation with the water pressure was a disaster and was the hotel beds. We were traveling with 4 kids and there were 2 less beds than advertised
Location: The Grand Old Opry and Opry Mills are very close and fun to visit. Downtown Nashville is fun and the kids really enjoyed the Ghost Tour
Our room was on the third floor and there were no elevators. The water pressure was so low I couldn't even get the shampoo out of my hair and the second bedroom was supposed to have 2 double beds. It had 2 single beds. The washer and dryer unit were so small you could only wash a couple of things and the washer leaked water all over the floor. Besides these negatives, there were some positives. The room was clean and the kitchen was well stocked and functioned well. The grounds were nice and the pools were fun for the kids. The workers at the hotel were nice and helpful. All in all, I'd say it was only okay and for what we paid, I expected much better, especially the beds situation.
5 out of 5
Recommended
for Everyone
by Joe from Gettysburg.

Nice hotel. Close to the Opry.

Posted 16-Jun-2014
The hotel was very nice. Clean , comfortable, and convenient. The staff was cordial and helpful. Truly enjoyed our stay.
4 out of 5
Recommended
for Everyone
by NRS from Edmonton , AB

Very nice hotel

Posted 12-Jun-2014
We booked through Expida and didn't realize it was a time share resort . That being said it was a great resort we where there for a week and the full kitchen was nice to have. No restaurant or lounge on site , about a 15 min walk . No time share pitches either as all guest where thought to already have time shares. Pool areas where very nice , staff where very nice and accommodating . Very close to Grand Opry and Opry Mills Mall . Would defiantly stay there again .
3 out of 5
by A verified traveller

Posted 01-Jun-2014
People were out playing basketball at 6:30 am when we complain they really could of cared less. The tub had a large crack in it, had to Park more than a block from our room. Don't think we will go back to their resorts again. diamond is more uniform and act like they care
5 out of 5
Recommended
for Everyone
by Donna from Melbourne, Australia

Nice accommodation just a bit out of town

Posted 09-Apr-2014
Pros: Staff were pleasant and very efficient. Rooms were very clean and well appointed.
Cons: Furnishings were dated, but perfectly usable.
Location: Opry Mills is very close as is the Nashville Palace, Scoreboard sports bar and Opry Backstage Grill.
Lovely place to stay - very big in size for the 4 of us, but probably not suitable for those that want to be close to the action of downtown/midtown. Very close (walking distance) to some basic amenities - bars/restaurants and also to the Opry Mills for shopping.
5 out of 5
Recommended
by Mike from CT

Nashville Stay

Posted 25-Feb-2014 on Hotels.com
The room was excellent - we didn't get any housekeeping services which is the only reason I rated Quality of Service a 3. But I would highly recommend this hotel, it was very affordable & convenient to the city.
5 out of 5
Recommended
for Families
by SN from West Chester, PA

EXCELLENT RESORT!

Posted 23-Feb-2014 on Hotels.com
Wonderful resort. Everyone was pleasant and helpful and our condo was beautiful.
4 out of 5
Recommended
by CB from Lexington, KY

Will do again

Posted 19-Feb-2014 on Hotels.com
The suite was nice and clean and well equipped. Great location, minutes from The Grand Ole Opry and Opry Mills Mall. The staff members we encountered were crazy cheerful and helpful, they went out of their way to help, asked questions and remembered the answers later in the stay.
5 out of 5
Recommended
for Business Travellers
by Bob Webb from Hillsville

Great!

Posted 10-Feb-2014 on Hotels.com
Great facility will go back!
5 out of 5
Recommended
for Everyone
by A verified traveller

Great

Posted 03-Jan-2014
Great convenient and very clean and in excellent shape