Ratings based on 126 Verified Reviews

They paid and stayed. We double-checked.
2.6 out of 5
79% of guests recommend
2.9 Room cleanliness
3.1 Service & staff
2.6 Room comfort
2.5 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveller from Nashville

Quiet room

Posted 28-Aug-2014
Pros: The cheap rates
Cons: Wash the walls. Paint the walls.
Location: It was in a quiet area of Nashville.
The room was small. The walls were dirty and discoloured. No refrigerators or microwaves in the room.
Comment from Hotel Management
29-Aug-2014 by Pinal, Hotel Management
Thank you for the review. I am very sorry to hear about your recent stay at our hotel. Your feedback will help us very much to improve our service. We will try to discuss everything you mention regarding your stay with us. Your satisfaction is important to us. We still hope you can give us another chance to serve you better in the future.
1 out of 5
by A verified traveller

Very outdated

Posted 11-Aug-2014
The bed was really hard and old but the sink was new.
Comment from Hotel Management
14-Aug-2014 by Pinal, Hotel Management
I am sorry that you were not comfortable in our beds though I appreciate your acknowledgment of our improvements upon the bathroom area. We look forward to seeing you again and impressing you with further improvements!
3 out of 5
Recommended
for Personal Event
by A verified traveller

Only Average

Posted 14-Jun-2014 on Hotels.com
Disappointments: No Pool, No Continental Breakfast, No hair dryer in room,otherwise I Guess it was OK. Probably would not stay there again though.
Comment from Hotel Management
30-Aug-2014 by Pinal, Hotel Management
It is great to hear from you. We appreciate that you've the time to rate our hotel and to explain your experience. We hope to see you again when your travels bring you back to the area!
2 out of 5
Recommended
for Business Travellers
by A verified traveller

Posted 11-Jun-2014 on Hotels.com
Comment from Hotel Management
16-Aug-2014 by Pinal, Hotel Management
I am so sorry to hear that your most recent stay with us did not meet your expectations of quality service, accommodations and hospitality. We hope you will return to see how we are continuously improving in an effort to impress our valued guests.
1 out of 5
by laura from atlanta,ga

What a Mess

Posted 10-Jun-2014
Pros: nothing
Cons: everything
Location: Waffle Housem Truck stop and better hotel
The station for ABC station not connected by cable compay to ,sorry we don't know why. The room smelled of smoke, the bedspread had holes, the tub had not been cleaned. This is my first time staying at the Red Roof Inn and the last. Very unprofessional .
Comment from Hotel Management
12-Jun-2014 by Pinal, Hotel Management
Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. It's our primary goal to ensure that you receive the best lodging experience and we wish to let you know that your voice is extremely important to us. I hope you'll change your mind about seeking other accommodations in the area and that you will return to enjoy the improvements in our service and amenities.
2 out of 5
by beth from new jersey.

Bath towels like sand paper, no coffee makTV guidE

Posted 10-Jun-2014
The only thing that made it bearable was that the staff was very friendly. The room was kept clean thee was just not anything special other than just some where to put your head down at night. And that was it!
Comment from Hotel Management
12-Jun-2014 by Pinal, Hotel Management
It is good to hear from you, though I am very sorry to learn that you did not fully enjoy the service, accommodations, and hospitality that we hold to such a high degree of importance in our hotel. Your comments help us to understand where we most need to improve for our future visitors and for people like yourself, as we hope you will allow us the opportunity to alter your impressions of our establishment in the future.
2 out of 5
Recommended
by A verified traveller

way overpriced

Posted 08-Jun-2014 on Hotels.com
This is at best a $50/night hotel. Good point are that there was no mold in the shower and I didn't notice any bed bugs. The hotel is kept reasonably clean, but the rooms are postage sized and the overall feel is of a very inexpensive motel.
Comment from Hotel Management
16-Aug-2014 by Pinal, Hotel Management
Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We want you to feel at home, welcomed and safe within a clean environment. We hope you'll return to enjoy the continuous improvements made in our policies, accommodations and services.
3 out of 5
Recommended
for Shopping
by A verified traveller

overnight stay

Posted 06-Jun-2014 on Hotels.com
Good overnight stay...nothing really bad or amazing kinda in the middle. The guy who checked me in was awesome and helpful and made me feel comfortable...the one thing I didn't like was the area is was near factories or warehouses and there was loud noise all the time. The trazde off for this is its close to the interstate and a waffle house next door since they don't serve breakfast. I would stay there again based on price.
Comment from Hotel Management
16-Aug-2014 by Pinal, Hotel Management
We strive to give you a wonderful experience, and I am very happy to discover that you enjoyed your stay; though I regret to hear that you weren't thoroughly impressed with the security and location of our hotel. On behalf of our entire staff, we thank you for choosing our hotel and hope you will let us serve you again.
2 out of 5
by Skipper from AB

Was quite old and smelled, not enough towels,soap

Posted 03-Jun-2014
Pros: staff
Cons: update the rooms
Location: In outer edge of the city, very easy to locate
Staff was very helpful in getting directions to various locations
Comment from Hotel Management
05-Jun-2014 by Pinal, Hotel Management
We strive to give you a great experience, and I am pleased to learn that we were able to meet your expectations in many ways; though I regret to hear that you weren't thoroughly impressed with our accommodations and services. Your comments and suggestions will help us to recognize our strengths and improve upon our weaknesses. I hope you will find your expectations to be far surpassed during your next visit!
2 out of 5
Recommended
for Business Travellers
by A verified traveller

Posted 13-May-2014 on Hotels.com
Comment from Hotel Management
09-Aug-2014 by Pinal, Hotel Management
Thank you for sharing your rating of our hotel. Your feedback is very important to us and We hope to see you again soon! We also hope that you will be far more impressed with our improved accommodations and services during your next visit!