Ratings based on 121 Verified Reviews

They paid and stayed. We double-checked.
2.6 out of 5
79% of guests recommend
2.9 Room cleanliness
3.1 Service & staff
2.6 Room comfort
2.5 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveller

Very outdated

Posted 11-Aug-2014
The bed was really hard and old but the sink was new.
Comment from Hotel Management
14-Aug-2014 by Pinal, Hotel Management
I am sorry that you were not comfortable in our beds though I appreciate your acknowledgment of our improvements upon the bathroom area. We look forward to seeing you again and impressing you with further improvements!
1 out of 5
by laura from atlanta,ga

What a Mess

Posted 10-Jun-2014
Pros: nothing
Cons: everything
Location: Waffle Housem Truck stop and better hotel
The station for ABC station not connected by cable compay to ,sorry we don't know why. The room smelled of smoke, the bedspread had holes, the tub had not been cleaned. This is my first time staying at the Red Roof Inn and the last. Very unprofessional .
Comment from Hotel Management
12-Jun-2014 by Pinal, Hotel Management
Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. It's our primary goal to ensure that you receive the best lodging experience and we wish to let you know that your voice is extremely important to us. I hope you'll change your mind about seeking other accommodations in the area and that you will return to enjoy the improvements in our service and amenities.
2 out of 5
by beth from new jersey.

Bath towels like sand paper, no coffee makTV guidE

Posted 10-Jun-2014
The only thing that made it bearable was that the staff was very friendly. The room was kept clean thee was just not anything special other than just some where to put your head down at night. And that was it!
Comment from Hotel Management
12-Jun-2014 by Pinal, Hotel Management
It is good to hear from you, though I am very sorry to learn that you did not fully enjoy the service, accommodations, and hospitality that we hold to such a high degree of importance in our hotel. Your comments help us to understand where we most need to improve for our future visitors and for people like yourself, as we hope you will allow us the opportunity to alter your impressions of our establishment in the future.
2 out of 5
by Skipper from AB

Was quite old and smelled, not enough towels,soap

Posted 03-Jun-2014
Pros: staff
Cons: update the rooms
Location: In outer edge of the city, very easy to locate
Staff was very helpful in getting directions to various locations
Comment from Hotel Management
05-Jun-2014 by Pinal, Hotel Management
We strive to give you a great experience, and I am pleased to learn that we were able to meet your expectations in many ways; though I regret to hear that you weren't thoroughly impressed with our accommodations and services. Your comments and suggestions will help us to recognize our strengths and improve upon our weaknesses. I hope you will find your expectations to be far surpassed during your next visit!
2 out of 5
Recommended
for Business Travellers
by A verified traveller

Posted 13-May-2014 on Hotels.com
Comment from Hotel Management
09-Aug-2014 by Pinal, Hotel Management
Thank you for sharing your rating of our hotel. Your feedback is very important to us and We hope to see you again soon! We also hope that you will be far more impressed with our improved accommodations and services during your next visit!
1 out of 5
Recommended
for Business Travellers
by Chloe from North Carolina

Not A Happy Camper

Posted 05-May-2014 on Hotels.com
I usually choose Red Roof Inns when I travel but this is one I will definitely NOT choose again! The motel is old and has not been maintained very well. The king size room was very small and cramped. If I could have found accommodations elsewhere I would have left. The staff is rude and need to be enrolled in a customer service training program. You have a choice so choose somewhere else.
Comment from Hotel Management
09-Aug-2014 by Pinal, Hotel Management
I regret to discover that you weren't thoroughly impressed with our accommodations and services during your most recent stay. I want you to know that we are working hard to improve upon our weaknesses and to surpass the expectations of our guests. We hope that you will someday return to be impressed by the changes we've made.
2 out of 5
Recommended
for Overnight Stay Before Destination
by A verified traveller

Posted 05-May-2014 on Hotels.com
Comment from Hotel Management
09-Aug-2014 by Pinal, Hotel Management
Thank you for sharing your rating of our hotel. We want you to know that your feedback and description of your experience is very important to us. Thank you again for sharing your experience.
3 out of 5
Recommended
for Business Travellers
by brandon from atlanta

a place

Posted 27-Apr-2014 on Hotels.com
its a, mostly clean decent older hotel, some rooms have been reconditioned/ renovated. thats what it is. Had equipment stolen in the parking lot before, I know a few others that have as well. Here building high-rise downtown.
Comment from Hotel Management
05-Jul-2014 by Pinal, Hotel Management
Hi Brandon. It is great to hear from you. Your feedback is very welcome as it helps us to recognize and address important issues like the security of guest property. We want you to feel at home, welcomed and safe within a clean environment each time you stay. Know that your voice is important to us and that we are addressing these issues to improve upon the guest experience at Red Roof Inn Nashville Fairgrounds. Thank you for your loyalty and the time you've taken to share your experience.
2 out of 5
by Nikki from Memphis,TN

Hotel from HELL

Posted 27-Apr-2014
Let just say u get what u pay for.......no microwave, no refrigerator, no nothing. These are upgrades that u have to pay extra for these are common necessity..WHAT THE HELL
Comment from Hotel Management
30-Apr-2014 by Pinal, Hotel Management
I am terribly sorry that you experienced a number of inconveniences regarding the cost and availability of certain appliances in your room. Your comfort and convenience is our top priority and we are addressing your comments with our staff and management team in an effort to re-evaluate our guest service policies and accommodations. We do appreciate that you've taken the time to bring the matter to our attention and we hope you will give us the opportunity to serve you in the future.
1 out of 5
Recommended
for Business Travellers
by A verified traveller

Will not stay there again!!!

Posted 21-Apr-2014 on Hotels.com
The good about our stay was there was an elevator and a luggage carrier. The bad--the air conditioner was fair if on fan only, although the thermostat was broken, if the air conditioner was on it vibrated so bad it shook the entire window. The Wi-Fi was poor, we had to sit by window to download on ipod. The sheets were clean but poor quality and thread bare. The room needed a deep cleaning. Will not stay there again!!!
Comment from Hotel Management
30-Apr-2014 by Pinal, Hotel Management
I am so sorry to hear that your most recent stay with us did not meet your expectations of quality service, accommodations and hospitality. We take your feedback very seriously and we're addressing the concerns you raised. I hope you will change your mind about seeking out new accommodations in the area and that you'll give us another chance to restore your faith in our hospitality, amenities and service. Thank you for taking the time to share your experience.