Ratings based on 570 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
89% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveller from Minneapolis

Not a 4 star hotel by any means

Posted 07-Jul-2014
The hotel was largely overrated on Expedia. $200 per night was NOT worth a stay in this hotel. I have stayed in places for half the price way nicer. The room smelled musty and the carpet had stains everywhere. I would rate this hotel as maybe a 3 or less.
Comment from Hotel Management
14-Jul-2014 by Loews Vanderbilt Hotel, Hotel Management
Thank you for taking the time to review our hotel. We read each and every review and distribute to appropriate department heads. Please know your concerns have been heard and will be addressed. Thank you for thinking of us on your travels to Nashville.
5 out of 5
Recommended
for Everyone
by A verified traveller

Loews Nashville

Posted 21-May-2014
Pros: Service and ambiance.
Cons: Pricing was high.
Hotel was great! Would have liked it a little closer to downtown but the accommodations couldn't have been better. Wonderful service and ambiance. Used so many areas of the hotel to meet with friends - the lounge, outside patio and meeting/lounge room.
Comment from Hotel Management
21-May-2014 by Loews Vanderbilt Hotel, Hotel Management
Thank you for your kind comments! Please think of us again on your future travels to Nashville.
4 out of 5
Recommended
for Everyone
by Peg from Chicago

Very clean, good service

Posted 06-May-2014
Nice hotel. Good lounge, restaurant. Parking a little pricey. Friendly atmosphere. Rooms very clean.
Comment from Hotel Management
21-May-2014 by Loews Vanderbilt Hotel, Hotel Management
Thank you for taking the time to complete a review. We hope to welcoming you back to Loews on your next trip to Nashville.
2 out of 5
by b from Westfield n.j

Fair

Posted 05-May-2014
Concierge nice front desk not nice bar ok expensive restaurant very good staff nice valleys hide free car tell you it's not there was in garage
Comment from Hotel Management
21-May-2014 by Loews Vanderbilt Hotel, Hotel Management
Thank you for your comments. Please know, we have passed your concerns on to the appropriate Operation Managers to be addressed. Please think of us in your future travels.
5 out of 5
Recommended
for Everyone
by Dawn from New York, NY

Love the beds!

Posted 04-May-2014
Super comfortable beds and amazing staff! Corenthia at the front desk went above and beyond for us. Marcos at the Mason's restaurant was super friendly even though we didn't get a chance to eat there. He even gave us the Chef Brandon's famous Elvis dessert right before we left for the airport. The dessert was the cherry on top of my vacation. Looking forward to coming back!
Comment from Hotel Management
21-May-2014 by Loews Vanderbilt Hotel, Hotel Management
Hi Dawn! Thank you for taking the time to write a review, we appreciate your comments. We think Corenthia and Marcos are awesome as well! Hope to see you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 29-Apr-2014
Stayed here while in Nashville to run the Marathon. It's just a short, 5 dollar cab ride from downtown. Great location. Within walking distance of a lot of restaurants.
Comment from Hotel Management
21-May-2014 by Loews Vanderbilt Hotel, Hotel Management
Thank you for your review!
4 out of 5
Recommended
for Everyone
by Lola from Ann Arbor, MI

Convenient to Downtown Nashville

Posted 17-Apr-2014
Pros: Comfort, excellent service
Cons: It would be nice to have a refrigerator in the room.
Location: Near upscale restaurants
This was a wonderful hotel experience. The hotel was located very near to downtown and they even had a complementary shuttle service available. We were able to walk to a few very nice restaurants during our stay. The room was very inviting and very comfortable. The bed was soooo comfy I didn't want to get up in the morning. Shower was nice and tall, water was hot whenever we needed it. There was an in-room computer safe that was very convenient. The mini-bar was beyond expensive and there was no refrigerator in the room except for the locked mini-bar fridge, which made it hard to keep beverages cold. The staff was excellent from the valets, to the front desk, to the housekeeping staff. I would highly recommend this hotel. Note - we purchased a special Expedia Hot Deal and got the room for a significant discount. Because of this, the view out of our room was onto the rooftop, but that does not take away from the comfort and excellent service we experience.
Comment from Hotel Management
21-May-2014 by Loews Vanderbilt Hotel, Hotel Management
Hi Lola, Thank you for your kind review of our property! We certainly read each and every one of them. We agree that our beds are pretty lovely! Hoping to see you again soon on your next trip to Nashville.
5 out of 5
Recommended
for Everyone
by Robert from Connecticut

Very Nice!

Posted 16-Apr-2014
Pros: Rooms clean - the bed very comfortable
Cons: No complaints at all
Location: Centennial Park had a replica of the greek Parthenon
Hotel is in the West End neighborhood near Vanderbilt University. It is a five minute taxi ride to the downtown music district. We stayed there for the NCAA Women's Final Four and it was the the Notre Dame team hotel.
Comment from Hotel Management
21-May-2014 by Loews Vanderbilt Hotel, Hotel Management
Hi Robert, Thank you for the kind review. Please think of us again when travel brings you to Nashville!
5 out of 5
Recommended
for Everyone
by Sylvia from Montana

Wonderful stay

Posted 11-Apr-2014
We had a great experience with Lowes Vanderbilt in Nashville. Purchased my room through Expedia and got a great deal. The room was excellent!
Comment from Hotel Management
06-Jun-2014 by Loews Vanderbilt Hotel, Hotel Management
Hi Sylvia! Thank you for the nice comments. We hope to see you again soon!
5 out of 5
Recommended
for Everyone
by Ruth from Belmont, CA

Nice hotel on a busy weekend

Posted 10-Apr-2014
We stayed at the Lowes Hotel during the Final Four basketball weekend in April. Even though the hotel was very full, we always felt that we had excellent service. The only bad mark was that we were assigned a handicapped accessible room on a low floor when we first checked in. That room was large, clean and spacious but was in a dark location with a poor view. When I asked for a different room, they were able to move me to a much nicer room with a brighter view even with a very full hotel. I would not have faulted the hotel for keeping me in that room but it was great they were able to accommodate my request. This was my first stay at a Lowes property and I look forward to staying at other Lowes hotels.