Ratings based on 702 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
90% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 11-Apr-2015
Great location. Can walk to Music Row and downtown. Across the street from Vanderbilt.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Boston, MA

Nashville

Posted 06-Apr-2015
Pros: I loved that this hotel was in a central location , away from the downtown area but within a $4 UBER ride to downtown. The staff was very friendly
Cons: NA
Location: Restaurant within hotel was very good for a first day, very early arrival brunch. Close to Vanderbilt and within walking distance to many food options
I was initially concerned about staying outside of the downtown area but selecting this hotel turned out to be the best decision. Uber rides made this the perfect location to hang out, take in the Nashville attractions but away from the noise and cost of staying at a more expensive downtown hotel. The staff was extremely friendly and helpful. I will definitely stay at this hotel during my next trip to Nashville.
2 out of 5
by A verified travellerfrom South Carolina

Not Great

Posted 06-Apr-2015
Pros: looks interesting from the outside
Cons: Most aspects of this hotel could use a bit of polish, inexperience of staff, execution, room furnishings
Location: convenient to Vanderbilt University
Tired rooms, outdated furnishings, not many 120v plugs, TV channels not HD, I'll check elsewhere next time.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Austin, TX

Really handy to do Nashville - staff was GREAT

Posted 06-Apr-2015
Pros: Everything
Cons: Nothing
Location: In the west end so close to everything and great restaurants nearby
Very friendly staff - Bar personnel were great and remembered you the next time you came in and wanted to know if you will want the same thing. We left stuff in the safe after we left - called and they retrieved it created an inventory and then shipped it to us. Will stay again next time!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Kentucky

Wonderful hotel close to downtown

Posted 16-Mar-2015
Absolutely perfect! The staff was helpful and very friendly. The hotel was amazing and was VERY clean! I will stay there again!!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Tennessee

Nice hotel near Vanderbilt

Posted 08-Mar-2015
Excellent from beginning to end. Great valets who went the extra mile for us.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 02-Mar-2015
Nice hotel within walking distance of major attractions.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Missouri

Nice place to stay

Posted 02-Mar-2015
Pros: The size of the room and bathroom, the comfort of the bed, and the wonderful staff!
Cons: Maybe a section for pet people so there would be no barking on floors where you do not have a pet with you but others do? The water heating up more.
Location: Vanderbilt School
This place was a nice place to stay. The beds are very comfortable. They are pet friendly so sometimes you might hear a dog get upset in the middle of the night but all in all it works out. The water takes forever to warm up and never really gets hot. The wonderful staff more than make up for the little things like the dogs and water! Couldn't ask for a nicer place to rest and be helped.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Alabama

Not what I paid for

Posted 16-Feb-2015
Reserved and paid for room with double queen beds and was given king bed and two cots! Also credit card was charged for over 700.00 when room was supposed to be around 340.00.
4 out of 5
Recommended
for Couples
by Pamela

Posted 20-Jan-2015 on Hotels.com
Comment from Hotel Management
28-Mar-2015 by Loews Vanderbilt Hotel, Hotel Management
Thank you for your review!
Comment from Hotel Management
28-Mar-2015 by Loews Vanderbilt Hotel, Hotel Management
Thank you for your review.