Ratings based on 619 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
89% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveller

expensive beyond belief

Posted 15-Oct-2014
Pros: The staff was fine
Cons: list too long
Checked into the hotel and one of the double beds was broken, the heating/ac was cumbersome and noisy. For the price the hotel was a joke.
4 out of 5
Recommended
for Everyone
by A verified traveller from aspen CO

Great location for Vanderbilt

Posted 15-Oct-2014
Hotel public spaces chic and very friendly helpful staff. The rooms are getting to the point where a coat of paint and new carpet would be appreciated. Excellent location for visiting Vanderbilt and nice walk to the strip via art museum. Gym was great. We had a great stay
5 out of 5
Recommended
for Everyone
by A verified traveller from Denver, CO

Great hotel next to Vanderbilt

Posted 29-Sep-2014
Pros: Staff, location, room comfort
Cons: Nothing, perhaps the price but it's worth it....
Location: Many restaurants, bars, Vanderbilt, and other hotels within walking distance. Centennial Park and Parthenon are ~ a mile away.
I've stayed at the Loews Vanderbilt Hotel numerous times and will continue to do so. It's appropriately priced given the convenient location, nice bar/restaurant, incredibly comfortable bed/mattress, and super-friendly staff. It was renovated about a year ago and the lobby/restaurant/bar are very nice. Ruth Chris Steakhouse is next door, and Vanderbilt University is across the street.
Comment from Hotel Management
06-Oct-2014 by Loews Vanderbilt Hotel, Hotel Management
Hi Gus, Thank you for your review. We appreciate your comments and feedback! Thank you for being a loyal customer, and we will see you again soon!
2 out of 5
by A verified traveller from Indianapolis, IN

Bring your own bed and pillow... and checkbook

Posted 25-Sep-2014
All the extras cost extra... rooms come loaded with $7.00 bottles of water and $6.00 bags of m&m's, etc.... They tell you upon check in that there's some welcome items in your room, but unless you stumble on the price sheet... you'll be paying a pretty penny. The bed was the most uncomfortable, cheapest feeling mattress I've ever slept on and the pillows feel like they should've been replaced a long time ago. Good luck sleeping, I managed to get about 3 hrs in before giving up. I'm not overly picky, just expected to get what I thought I was paying for. Could've stayed in a nicer place for half the money.
Comment from Hotel Management
01-Oct-2014 by Loews Vanderbilt Hotel, Hotel Management
Hi Michael, Thank you for taking the time to complete a review. We read each and every one of them. We have passed along your comments to the Housekeeping Managers to investigate the bedding and pillows further. We will complete a soft goods room renovation at the end of the year, and hope you will think of us again when travels bring you back to Nashville.
5 out of 5
Recommended
for Everyone
by A verified traveller

Close to downtown

Posted 23-Sep-2014
Stayed here for a football game. Had an extra day to enjoy Nashvilles downtown attractions and restaurants. Hotel provided shuttles to downtown, everything else was within walking distance.
Comment from Hotel Management
01-Oct-2014 by Loews Vanderbilt Hotel, Hotel Management
Hi there, Thank you for the review! We love that you needed to stay an extra day to enjoy all of Nashville, we love this town too! We hope to see you again soon.
4 out of 5
Recommended
for Families
by A verified traveller from Alameda, CA

Nice hotel

Posted 15-Sep-2014
Pros: Clean and safe
Location: Across the street and down one block from Vanderbilt University
Very close walking distance to Vanderbilt University, beautiful lobby and bar; friendly helpful staff. Parking was expensive ($26/day) and no breakfast is included. Wifi was free but the signal was fairly weak upstairs. The rooms and hallways are clean and the hotel is in a safe area, an inexpensive cab ride down to Broadway bars at night.
Comment from Hotel Management
01-Oct-2014 by Loews Vanderbilt Hotel, Hotel Management
Hi Shar, Thank you for taking the time to complete a review of our hotel. We certainly read each of them and appreciate the feedback. Please think of us in the future when visiting Music City!
4 out of 5
Recommended
for Business Travellers
by A verified traveller

Convenient, near the Vanderbilt Medical Center.

Posted 10-Sep-2014
Pros: Near the Vanderbilt Medical Center
Cons: No decoration nor paintings to decorate in the halls on the floors. The entrance is very nicely decorated.
Location: Medical complex nearby.
Business trip. Quick chek-in. Courteous. Near the airport (20 minutes).
Comment from Hotel Management
01-Oct-2014 by Loews Vanderbilt Hotel, Hotel Management
Hi, Thank you for the review!
3 out of 5
by A verified traveller

Posted 08-Sep-2014
Pros: Lobby is lovely, valet staff is friendly, helpful and polite. Bathroom in rooms is nice.
Cons: Room was outdated, scuffs on the wall, table between beds was worn and very dated. Headboards are old looking too. The rooms dont match the lobby.
Although this use to be my favorite hotel when I come to Nashville which is at least 6 times a year; I believe the Marriott right there on West End has taken that spot now.
Comment from Hotel Management
01-Oct-2014 by Loews Vanderbilt Hotel, Hotel Management
Hello, Thank you for submitting a review. We are sad to hear that we are no longer your favorite hotel in the area. We hope you will give us another shot to take that spot back!
3 out of 5
by A verified traveller from East TN

Nice hotel. But not worth the money.

Posted 08-Sep-2014
I've stayed at Loews many times in the past. Probably won't go back. Just not enough bang for the buck. If I pay $310 a night, I expect a little extra. Just a room with a nice lobby isn't enough.
Comment from Hotel Management
01-Oct-2014 by Loews Vanderbilt Hotel, Hotel Management
Hi Mick, Thank you for taking the time to complete a review. We read each of the comments and appreciate any feedback. Please know we have passed these comments along to the team. We hope when travels bring you back to Nashville you will give us another shot.
5 out of 5
Recommended
for Everyone
by A verified traveller

Visiting our son from Indianapolis

Posted 03-Sep-2014
Cons: Nothing, it is perfect
Best Hotel we've stayed at in last five years! Every person at the hotel was delightful. I highly recommend.
Comment from Hotel Management
03-Sep-2014 by Loews Vanderbilt Hotel, Hotel Management
Thank you for your review and kind comments. We hope to see you again when visiting your son!