Exterior

Reviews of Hilton Nashville Downtown

4 out of 5
Hilton Nashville Downtown
121 4th Ave S, Nashville, TN

Reviews

9.2

Wonderful

Rating 10 - Excellent. 740 out of 1006 reviews" "
Rating 8 - Good. 149 out of 1006 reviews" "
Rating 6 - Okay. 65 out of 1006 reviews" "
Rating 4 - Poor. 24 out of 1006 reviews" "
Rating 2 - Terrible. 28 out of 1006 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Tracey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not initially get the room order. Fixed the next night otherwise good stay.
Stayed 2 nights in Mar 2024

10/10 Excellent

Jacques

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
next to Broadway
Stayed 2 nights in Mar 2024

10/10 Excellent

Aaron

Stayed 3 nights in Mar 2024

10/10 Excellent

Billie Jo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how close the hotel is right off of Broadway. Very convenient to get around for walking. The staff was very friendly and rooms were cozy.
Stayed 3 nights in Mar 2024

10/10 Excellent

Steven James

Travelled with partner
Great place
Stayed 3 nights in Mar 2024

10/10 Excellent

Brandon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel and close to everything. Wished parking wasn’t so expensive
Stayed 1 night in Mar 2024

8/10 Good

Kim

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property is nice. The location is great. Customer service at the front desk was terrible. Wanted to apply. My Hilton Honors points wouldn’t let me because I booked through Expedia.
Stayed 3 nights in Feb 2024

10/10 Excellent

Todd

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved it will be back
Stayed 2 nights in Feb 2024

10/10 Excellent

Vicki

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful place to stay. Clean, and easily walkable to everything on Broadway. The huge open lounge spaces in the lobby were my favorite too! An excellent stay!
Stayed 2 nights in Mar 2024

6/10 Okay

Alisha

Travelled with family
Liked: Cleanliness
Disliked: Amenities
It’s a good location, bed was not very comfortable and I did not like the rooms with a window inside. The staff was great and nice, very accommodating.
Stayed 2 nights in Feb 2024

8/10 Good

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t have the king room that we booked available when we checked in. Didn’t more in to king room the next night. Friendly staff, beautiful lobby area. Lighting was pretty low in lobby and rooms which we didn’t care for but that’s just a preference. Very quiet. If you are looking for a beautiful quiet hotel steps from everything, this Hilton in a winner!
Stayed 2 nights in Feb 2024

8/10 Good

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, right behind the bars so great for the ability to walk but if you want to sleep before 4am do NOT take a room on the right side. LOUD all night: ask for the Bridgestone side if you only party till the early hours!
Stayed 2 nights in Feb 2024
Response from HMc on 1 Mar 2024
Thank you for your feedback. We are delighted that you enjoyed your stay with us.

8/10 Good

Sharon

Stayed 3 nights in Feb 2024

8/10 Good

Theresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall this is the ideal location for the Broadway scene and downtown. Beautiful property, the lobby is spectacular. Secure with card elevator. Small shop and Starbucks onsite for essentials. Our room had a faulty shower curtain and leaky tap. Just the little things need some TLC. No staff spoke to us from check-in. Hello and Good mornings go a long way.
Stayed 3 nights in Feb 2024
Response from HMc on 27 Feb 2024
Thank you for your feedback. We are delighted that you enjoyed your stay with us.

10/10 Excellent

Ricardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location right in the middle of Broadway Great Restaurants located at Hotel
Stayed 3 nights in Feb 2024
Response from HMc on 29 Feb 2024
Thank you for your feedback. We are delighted that you enjoyed your stay with us.

6/10 Okay

kenneth

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
I booked a king bed three weeks in advance with a confirmation and when I arrived they only had a full bed and i check in early
Stayed 1 night in Feb 2024
Response from HMc on 26 Feb 2024
Thank you for your feedback. We hope to see you return again soon.

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel !! One block from broadway.
Stayed 2 nights in Feb 2024
Response from HMc on 23 Feb 2024
Thank you for your feedback. We are delighted that you enjoyed your stay with us.

8/10 Good

Greg

Travelled with partner
Liked: Property conditions & facilities
Thought room was a bit over priced.
Stayed 1 night in Feb 2024
Response from HMc on 19 Feb 2024
Thank you for your feedback. We are delighted that you enjoyed your stay with us.

10/10 Excellent

Todd

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great to be near broadway with all the hustle and bustle of establishments. Quick to run back to hotel for nap and rest
Stayed 2 nights in Feb 2024
Response from HMc on 19 Feb 2024
Thank you for your feedback. We are delighted that you enjoyed your stay with us.

10/10 Excellent

Scott, Arrington

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and staff
Stayed 1 night in Feb 2024
Response from HMc on 19 Feb 2024
Thank you for your feedback. We are delighted that you enjoyed your stay with us.

10/10 Excellent

Lana

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay and close to Broadway Street. We will be back!
Stayed 2 nights in Feb 2024
Response from HMc on 12 Feb 2024
Thank you for your feedback. We are delighted that you enjoyed your stay with us.

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from HMc on 12 Feb 2024
Thank you for your feedback. We are delighted that you enjoyed your stay with us.

10/10 Excellent

Jennifer

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, perfect location 👌
Stayed 1 night in Feb 2024
Response from HMc on 12 Feb 2024
Thank you for your feedback. We are delighted that you enjoyed your stay with us.

10/10 Excellent

Lisa

Liked: Staff & service, property conditions & facilities
The location
Stayed 3 nights in Feb 2024
Response from HMc on 5 Feb 2024
Thank you for your feedback. We are delighted that you enjoyed your stay with us.

10/10 Excellent

Marecia

Liked: Cleanliness, staff & service, property conditions & facilities
Everything I loved it
Stayed 1 night in Feb 2024
Response from HMc on 5 Feb 2024
Thank you for your feedback. We are delighted that you enjoyed your stay with us.

6/10 Okay

Christine

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The beds were hard, we had to call for toilet paper.
Stayed 3 nights in Jan 2024
Response from HMc on 30 Jan 2024
Thank you for your feedback. We hope to see you return again soon.

10/10 Excellent

Michael

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was close to everything we needed it to be. Clean and quiet rooms. Loved the dark curtains too.
Stayed 2 nights in Jan 2024
Response from HMc on 30 Jan 2024
Thank you for your feedback. We are delighted that you enjoyed your stay with us.

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, right next to Broadway. Starbucks in lobby too. Would recommend
Stayed 2 nights in Jan 2024
Response from HMc on 29 Jan 2024
Thank you for your feedback. We are delighted that you enjoyed your stay with us.

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Nice spacious room. Great lounge. Good location
Stayed 3 nights in Jan 2024
Response from HMc on 29 Jan 2024
Thank you for your feedback. We are delighted that you enjoyed your stay with us.

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 3 nights in Jan 2024
Response from HMc on 25 Jan 2024
Thank you for your feedback. We are delighted that you enjoyed your stay with us.

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay downtown! Walking distance to lots of things to eat and things to do! Will definitely stay here again!
Stayed 1 night in Jan 2024
Response from HMc on 25 Jan 2024
Thank you for your feedback. We are delighted to hear that you enjoyed your stay with us.

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it. Super friendly,had drinks at the bar and they were really good. Rooms were clean comfortable and quiet
Stayed 1 night in Jan 2024
Response from HMc on 25 Jan 2024
Thank you for your feedback. We are delighted that you enjoyed your stay with us.

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay, will be back!
Stayed 2 nights in Jan 2024
Response from HMc on 22 Jan 2024
Thank you for your feedback. We are delighted that you enjoyed your stay with us.

6/10 Okay

Samuel

Stayed 2 nights in Jan 2024
Response from HMc on 22 Jan 2024
Thank you for your feedback. We hope to see you return again soon.

10/10 Excellent

Lindsey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel & Close to everything!
Stayed 3 nights in Nov 2023
Response from HMc on 15 Jan 2024
Thank you for your feedback. We are delighted that you enjoyed your stay with us.

10/10 Excellent

Karen Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 2 nights in Dec 2023
Response from HMc on 15 Jan 2024
Thank you for your feedback. We are delighted that you enjoyed your stay with us.

10/10 Excellent

Justin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to everything. Restaurant/Bar for late night snacks. No better hotel.
Stayed 5 nights in Jan 2024
Response from HMc on 15 Jan 2024
Thank you for your feedback. We are delighted that you enjoyed your stay with us.

10/10 Excellent

Shawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from HMc on 11 Jan 2024
Thank you for your feedback. We are delighted that you enjoyed your stay with us.

10/10 Excellent

Ma. Trinidad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Jan 2024
Response from HMc on 10 Jan 2024
Thank you for your feedback. We are delighted that you enjoyed your stay with us.

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will always stay at this hotel whenever I visit Nashville. It is close to everything and safe!
Stayed 1 night in Jan 2024
Response from HMc on 10 Jan 2024
Thank you for your feedback. We are delighted that you enjoyed your stay with us.

10/10 Excellent

Tammy

Travelled with group
Liked: Amenities
Very clean very nice staff and the valet was absolutely awesome ❤️Will definitely be looking forward to my next trip and absolutely will be staying at this location..Thanks for everything
Stayed 2 nights in Jan 2024
Response from HMc on 8 Jan 2024
Thank you for your feedback. We are delighted that you enjoyed your stay with us.

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Close to downtown
Stayed 1 night in Oct 2023
Response from HMc on 8 Jan 2024
Thank you for your feedback. We are delighted that you enjoyed your stay with us.

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is a short walk to Broadway and all the main honky tonks. Love this stay and staff!
Stayed 1 night in Dec 2023
Response from HMc on 8 Jan 2024
Thank you for your feedback. We are delighted that you enjoyed your stay with us.

8/10 Good

Greg

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location was excellent for downtown activities
Stayed 3 nights in Dec 2023
Response from HMc on 8 Jan 2024
Thank you for your feedback. We are delighted that you enjoyed your stay with us.

10/10 Excellent

TAKAHIRO

Stayed 2 nights in Dec 2023
Response from HMc on 8 Jan 2024
Thank you for your feedback. We are delighted that you enjoyed your stay with us.

10/10 Excellent

Roy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property location was great. The hotel offered several dining options. The hotel staff were very pleasant.
Stayed 3 nights in Dec 2023
Response from HMc on 3 Jan 2024
Thank you for your feedback. We are delighted that you enjoyed your stay with us.

10/10 Excellent

Carmen

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, very clean, comfy beds!!
Stayed 2 nights in Dec 2023
Response from HMc on 1 Jan 2024
Thank you for your feedback. We are delighted that you enjoyed your stay with us!

10/10 Excellent

Brad

Liked: Amenities
Stayed 3 nights in Dec 2023
Response from HMc on 1 Jan 2024
Thank you for your feedback. We are delighted that you enjoyed your stay with us!

10/10 Excellent

MADELINE

Stayed 4 nights in Dec 2023
Response from HMc on 22 Jan 2024
Thank you for your feedback. We are delighted that you enjoyed your stay with us.

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Dec 2023
Response from HMc on 1 Jan 2024
Thank you for your feedback. We are delighted that you enjoyed your stay with us!