Ratings based on 270 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
93% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
by A verified travellerfrom Decatur al

Partially Expedia ' s fault

Posted 17-May-2015
I took my 8 year old daughter on a vacation to Nashville recently and chose to stay at this hotel because my daughter wanted an indoor pool. I booked my hotel the night before the trip on expedia.com. When I received my confirmation email it said, your reservation has been made there is no need to call to confirm with the hotel. So, after driving two and a half hours from our home to the hotel for a weekend getaway, with an 8 year old need I mention again, I was informed at check-in that there was no information regarding my reservation. It seems, Expedia forgot to forward my information to the hotel. So after being in a car for two and a half hours my 8 year old and I got to sit in the hotel lobby for another 20 minutes while the hotel tried to contact Expedia to get our information. they did in fact get our information and get us checked in. I cannot say anything bad about the cleanliness or the amenities because it was a very nice hotel.....for almost $200 a night it should be. the next morning, I got a nice little wake up call at 5:30 a.m. and 6:30 a.m. however I did not request one. So being woken up twice in the wee hours of the morning along with my daughter being woken up as well was not exactly how I wanted to start my morning. After we were up and about, we went downstairs to the Bistro breakfast area. scrambled cheese eggs bacon and sausage X, a sprite, a chocolate muffin cost us almost $40. the young blonde attendant was less than pleasant to order from as well.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Brazil

Good experience

Posted 19-Apr-2015
Location: It is well located if you are going to a conference at Gaylord Opryland, otherwise it is far from downtown.
I was on crutches because of my broken ankle and the staff was really helpful and friendly
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 19-Mar-2015
Pros: The staff was excellent! All were very friendly and happy to do anything to help!
Very reasonable price compared to others in the area. Close to many attractions! Comfortable room, excellent staff.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 16-Mar-2015
Pros: Very Clean, well equipped, Close to Grand Ole Opry
Cons: Free Breakfast
Stayed 1 night primarily for concert at Grand Ole Opry
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 09-Feb-2015
Clean, courteous staff, good location. Pool was too cold to use unfortunately. Hot the was nice though. Comfortable beds.
5 out of 5
Recommended
for Business Travellers
by A verified traveller

Great for the price

Posted 15-Jan-2015 on Hotels.com
I wish they had more restaurants and bars not in the opryland resort center.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom s

Posted 08-Jan-2015
All went very well. Would rcommend. Room was comfortable and quiet
5 out of 5
Recommended
for Couples
by Robertfrom Georgetown

A great stay

Posted 02-Jan-2015 on Hotels.com
Had a great stay staff was wonderful
5 out of 5
Recommended
for Families
by Rhonda

This traveller left a rating score only Posted 25-Dec-2014 on Hotels.com
5 out of 5
Recommended
for Everyone
by A verified traveller

Staff very helpful and friendly.

Posted 14-Dec-2014
Pros: Comfortable bed.
Close to Grand Old Opry and Christmas at hotel. Staff were great about shuttle services.