Ratings based on 221 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
98% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from Crossville

Great location in a beautiful area.

Posted 31-Aug-2014
Pros: The location.
Cons: The only thing I would change is the mattress and chair and sofas that are not so low to the ground.
Location: The hotel is close to a great shopping area, but quiet and away from the hustle and bustle of a city.
The greeting was wonderful and the room was clean, cool and smelled good.
5 out of 5
Recommended
for Couples
by A verified traveller

Posted 26-Aug-2014
Staff was pleasant, rooms were clean, area has two very nice restaurants in walking distance.
5 out of 5
Recommended
for Everyone
by A verified traveller from Corinth

Close to good restaurants. Super location,

Posted 26-Aug-2014
Staff very helpful. My daughter and son-in-law live in Franklin and are remodeling their home, so this is my new home whenever I visit them!
5 out of 5
Recommended
for Everyone
by A verified traveller

Great

Posted 25-Aug-2014
Great hotel to stay for vacation or just one night
5 out of 5
Recommended
for Everyone
by A verified traveller from edison, nj

very clean, quiet and convenient

Posted 24-Aug-2014
Pros: clean quiet and close to everything.
Cons: free wifi is a bit slow.
Arrived very late around 2 am, front desk staff's computer password was not working. But she managed to check us in manually over the phone with tech support, and offered us to grab anything at the mini mart. Very thorough about everything, and very nice even she was frustrated that she can't log on. Room is not far from the pool but very quiet and clean. Hotel is not far from highway, can't hear anything. Shopping, gas station, breakfast place all very close by. Less than 20 min away from Vanderbilt.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 24-Aug-2014
Excellent location. Rooms, service and food all were very good!
2 out of 5
by A verified traveller from Chattanooga, TN

Beautiful Setting, Noisy Interior

Posted 11-Aug-2014
Pros: Clean appearance and location.
Cons: Noise between rooms. Easily hear people walking and the sliding doors opening and closing. Very hard to sleep.
We chose this location for shopping, dining and proximity to Titans game. At first look the hotel is very clean and well appointed and located in a very nice complex. When we were getting ready to go to bed we very quickly realized how poor of quality the hotel really is. You could hear every footstep of the room above us and could hear the sliding door very loudly. The floors seem to be built out of plywood framing vs concrete/sound proof floors. If your simply looking for a nice looking place to stay then choose here, if you are looking for peace, quite and relaxation, look elsewhere, trust us.
4 out of 5
Recommended
for Everyone
by A verified traveller from Chattanooga Tn

Good business hotel

Posted 11-Aug-2014
Cons: sound proofing
We enjoyed the space and design of the room while we were there for pleasure the room is set up for business. The only negatives are poor sound proofing we could hear voices, patio door opening etc and poor lighting in bathroom. The bed and pillows were comfortable
5 out of 5
Recommended
for Everyone
by A verified traveller from TN

Great Hotel

Posted 28-Jul-2014
The Hotel was Very Nice & Clean & the staff was Excellent!;)
5 out of 5
Recommended
for Everyone
by A verified traveller from West Chester, Ohio

Very nice for short duration

Posted 22-Jul-2014
Pros: Pleasant staff and very clean. Location was ideal.
Cons: As mentioned, a larger variety of exercise equipment and an expansion of food menu would have been nice. Longer hours for restaurant would have been
Location: We were limited for our purpose but we know the area and it is great.
Would have liked more exercise equipment. Although food was excellent, a more varied menu would have been nice. Staff was in general very pleasant and helpful. Overall, a very nice hotel for a short duration, 3-5 days.