Ratings based on 229 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
98% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Business Travellers
by A verified traveller

Great stay

Posted 08-Sep-2014
Pros: The front desk staff and cleanliness.
Location: Bank and shopping center in close proximity.
I had an excellent stay and the staff at the front desk was very friendly and accommodating.
5 out of 5
Recommended
for Everyone
by A verified traveller

Hop skip and jump to Nashville

Posted 02-Sep-2014
Cons: TV remotes were quite outdated and slow to change the channel. Hotel does not provide complimentary breakfast and the hotel fare was fairly expensive
Location: Close to Nashville so there is plenty to do there. Minor League baseball is available. Zoo is also close by so no shortage of activity in this area.
We were in town for a quick weekend and were pleasantly greeted upon our arrival by the front desk. The staff from top to bottom were all very pleasant and accommodating. The rooms were clean and tidy. Hallways bright and well marked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Hotel

Posted 01-Sep-2014
Pros: Staff was very nice loved hot tub room very clean
Cons: Put tv at end of bed not beside
Location: Lots of shopping & eating in area very good location
Did not like way bed was turned could not lay in bed & watch tv.
5 out of 5
Recommended
for Everyone
by A verified traveller from Crossville

Great location in a beautiful area.

Posted 31-Aug-2014
Pros: The location.
Cons: The only thing I would change is the mattress and chair and sofas that are not so low to the ground.
Location: The hotel is close to a great shopping area, but quiet and away from the hustle and bustle of a city.
The greeting was wonderful and the room was clean, cool and smelled good.
5 out of 5
Recommended
for Everyone
by A verified traveller

courtyard franklin cool springs

Posted 31-Aug-2014
Pros: The rooms are very comfortable and the hotel has everything you need on site.
Cons: The only thing we could suggest would be the water in the indoor pool was to cold to swim in, but the hot tub was very nice.
Location: The hotel is centrally located to things to do in Franklin and not far from Nashville. There is numerous Civil War era houses to tour in Franklin.
Only there for two nights, but enjoyed the stay there very much.
5 out of 5
Recommended
for Couples
by A verified traveller

Posted 26-Aug-2014
Staff was pleasant, rooms were clean, area has two very nice restaurants in walking distance.
5 out of 5
Recommended
for Everyone
by A verified traveller from Corinth

Close to good restaurants. Super location,

Posted 26-Aug-2014
Staff very helpful. My daughter and son-in-law live in Franklin and are remodeling their home, so this is my new home whenever I visit them!
5 out of 5
Recommended
for Everyone
by A verified traveller

Great

Posted 25-Aug-2014
Great hotel to stay for vacation or just one night
5 out of 5
Recommended
for Everyone
by A verified traveller from edison, nj

very clean, quiet and convenient

Posted 24-Aug-2014
Pros: clean quiet and close to everything.
Cons: free wifi is a bit slow.
Arrived very late around 2 am, front desk staff's computer password was not working. But she managed to check us in manually over the phone with tech support, and offered us to grab anything at the mini mart. Very thorough about everything, and very nice even she was frustrated that she can't log on. Room is not far from the pool but very quiet and clean. Hotel is not far from highway, can't hear anything. Shopping, gas station, breakfast place all very close by. Less than 20 min away from Vanderbilt.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 24-Aug-2014
Excellent location. Rooms, service and food all were very good!