Ratings based on 243 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
98% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 06-Oct-2014
Very clean, nice hotel. Very friendly hotel staff. Great location- will stay again
4 out of 5
Recommended
for Everyone
by A verified traveller

Clean and comfortable

Posted 06-Oct-2014
Cons: Bed was just OK and pillows were not very good
A short stay but the room was clean and brightly lit.
4 out of 5
Recommended
for Business Travellers
by A verified traveller

Pay for your breakfast?

Posted 22-Sep-2014
Pros: location and upbeat staff
Cons: free breakfast
Location: overdeveloped suburban office park
With so many medium-scale motels offering free food in the am, it was disappointing to have a limited paid menu for the only breakfast option.
5 out of 5
Recommended
for Everyone
by A verified traveller from Nashville, TN

Close to many restaurants

Posted 15-Sep-2014
We were surprised about how close this hotel was to restaurants. Being in semi rural franklin we had many choices to walk to, yes walk to ! The room was smaller than expected but it fit the needs. If it's warm outside shoot for a balcony room. We wished we had picked a balcony room.
5 out of 5
Recommended
for Business Travellers
by A verified traveller

Great stay

Posted 08-Sep-2014
Pros: The front desk staff and cleanliness.
Location: Bank and shopping center in close proximity.
I had an excellent stay and the staff at the front desk was very friendly and accommodating.
5 out of 5
Recommended
for Everyone
by A verified traveller

Hop skip and jump to Nashville

Posted 02-Sep-2014
Cons: TV remotes were quite outdated and slow to change the channel. Hotel does not provide complimentary breakfast and the hotel fare was fairly expensive
Location: Close to Nashville so there is plenty to do there. Minor League baseball is available. Zoo is also close by so no shortage of activity in this area.
We were in town for a quick weekend and were pleasantly greeted upon our arrival by the front desk. The staff from top to bottom were all very pleasant and accommodating. The rooms were clean and tidy. Hallways bright and well marked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Hotel

Posted 01-Sep-2014
Pros: Staff was very nice loved hot tub room very clean
Cons: Put tv at end of bed not beside
Location: Lots of shopping & eating in area very good location
Did not like way bed was turned could not lay in bed & watch tv.
5 out of 5
Recommended
for Everyone
by A verified traveller from Crossville

Great location in a beautiful area.

Posted 31-Aug-2014
Pros: The location.
Cons: The only thing I would change is the mattress and chair and sofas that are not so low to the ground.
Location: The hotel is close to a great shopping area, but quiet and away from the hustle and bustle of a city.
The greeting was wonderful and the room was clean, cool and smelled good.
5 out of 5
Recommended
for Everyone
by A verified traveller

courtyard franklin cool springs

Posted 31-Aug-2014
Pros: The rooms are very comfortable and the hotel has everything you need on site.
Cons: The only thing we could suggest would be the water in the indoor pool was to cold to swim in, but the hot tub was very nice.
Location: The hotel is centrally located to things to do in Franklin and not far from Nashville. There is numerous Civil War era houses to tour in Franklin.
Only there for two nights, but enjoyed the stay there very much.
5 out of 5
Recommended
for Couples
by A verified traveller

Posted 26-Aug-2014
Staff was pleasant, rooms were clean, area has two very nice restaurants in walking distance.