Exterior

Reviews of Country Inn & Suites by Radisson, Nashville Airport East, TN

2.5 out of 5

Reviews

8.4

Very good

Rating 10 - Excellent. 697 out of 1309 reviews" "
Rating 8 - Good. 321 out of 1309 reviews" "
Rating 6 - Okay. 140 out of 1309 reviews" "
Rating 4 - Poor. 74 out of 1309 reviews" "
Rating 2 - Terrible. 77 out of 1309 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent. breakfast was good. room was clean
Stayed 4 nights in Apr 2024

10/10 Excellent

AJAY, Decatur

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable. Front desk staff were friendly. Good hot morning breakfast. Overall a good experience.
Stayed 1 night in Apr 2024

10/10 Excellent

Jory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good overall place, we left something in the room and the staff called us very quickly
Stayed 1 night in Apr 2024

6/10 Okay

Cynthia

Liked: Staff & service
Disliked: Cleanliness
The front desk staff was very welcoming and helpful! The room was very dark and there was trash left on the floor that the cleaning staff didn't catch since the living area was so dark. The room overlooked a storage facility with extremely bright lights focused on the hotel parking lot which also came into the room. The curtains didn't completely closed so the light came into the bedroom and was annoying.
Stayed 1 night in Apr 2024

4/10 Poor

Randall

Disliked: Cleanliness, amenities
Customer service was great! Hotel was disgusting
Stayed 1 night in Apr 2024
Response from Johanna on 22 Apr 2024
Thanks for your feedback, we will definitely look into this matter.

2/10 Terrible

Devin

Travelled with partner
Disliked: Staff & service
What a terrible experience. Booked an extra night at this location due to coming in extremely late and to our surprise when showing up they canceled our reservation. Front desk people were extremely condescending and rude.
Stayed 3 nights in Apr 2024
Response from Johanna on 22 Apr 2024
Thanks for your review, for future reference, so any Hotel can guarantee your stay leave a good card on file and a good number to reach out since phone number on file was invalid.

6/10 Okay

Brian

Travelled with family
Bathroom was pretty beat up, especially around the shower. Strong smell of wet animal in the room. Staff was nice and breakfast was good. J
Stayed 1 night in Apr 2024
Response from Johanna on 18 Apr 2024
Thanks for your feedback, we will look into it!

10/10 Excellent

Shelley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay, staff was excellent. Rooms were clean.
Stayed 3 nights in Mar 2024
Response from Johanna on 15 Apr 2024
Thanks for sharing your feedback!

8/10 Good

Franklin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, clean rooms.
Stayed 1 night in Apr 2024
Response from Johanna on 15 Apr 2024
Thanks for sharing your feedback!

8/10 Good

Sarahi

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Johanna on 15 Apr 2024
Thanks for sharing your feedback!

10/10 Excellent

Brad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Favorite hotel!
Stayed 1 night in Apr 2024
Response from Johanna on 11 Apr 2024
Thanks Brad!

10/10 Excellent

John

Travelled with family
Liked: Staff & service, property conditions & facilities
All very good
Stayed 1 night in Apr 2024
Response from Johanna on 10 Apr 2024
Thanks John!

8/10 Good

Martha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location, clean room and good service!
Stayed 1 night in Apr 2024
Response from Johanna on 9 Apr 2024
Thanks for your feedback!

10/10 Excellent

Rachel

Travelled with family
Liked: Amenities, property conditions & facilities
Great
Stayed 1 night in Apr 2024
Response from Johanna on 8 Apr 2024
Thank you!

10/10 Excellent

Pradipkumar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Welcoming staff
Stayed 1 night in Apr 2024
Response from Johanna on 8 Apr 2024
Thank you!

10/10 Excellent

Bethany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generally a great budget property
Stayed 1 night in Mar 2024
Response from Johanna on 8 Apr 2024
Thank you!

8/10 Good

JAY

Stayed 1 night in Jan 2024
Response from Johanna on 8 Apr 2024
Thank you!

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Apr 2024
Response from Johanna on 8 Apr 2024
Thank you!

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Johanna on 8 Apr 2024
Thank you!

8/10 Good

Christa

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2024
Response from Johanna on 8 Apr 2024
Thank you!

10/10 Excellent

James, Charleston

Stayed 1 night in Mar 2024
Response from Johanna on 8 Apr 2024
Thank you!

10/10 Excellent

Alton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was very nice, Would definitely stay again.
Stayed 1 night in Mar 2024
Response from Johanna on 2 Apr 2024
Thanks for your feedback!

6/10 Okay

Eric

Travelled with group
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
I liked that parking was included. There really wasn’t anything unique. The hotel room was kind of dirty. There was long hair from someone else in the shower, a beer cap on the window sill, a Bobby pin on the floor, and crumbs like the room hadn’t been thoroughly vacuumed in a while. The room want well insulated and I could hear people talking in the next room over. Our toilet didn’t work right, you had to flush several times for anything to go down all the way. We told the front desk and they said it would be taken care of but it wasn’t. The free breakfast was probably the worst hotel breakfast I’ve ever had. We will be staying somewhere else next year.
Stayed 5 nights in Mar 2024
Response from Johanna on 1 Apr 2024
Thanks for your feedback, we will look into this matter. Have a blessed day!

10/10 Excellent

Nina B

Stayed 1 night in Dec 2023
Response from Johanna on 1 Apr 2024
Thanks for your feedback!

8/10 Good

Janeen

Stayed 1 night in Mar 2024
Response from Johanna on 19 Apr 2024
Thanks for your feedback!

8/10 Good

Lee Ann

Stayed 1 night in Mar 2024
Response from Johanna on 19 Apr 2024
Thanks for your feedback!

8/10 Good

Thriane

Stayed 1 night in Mar 2024
Response from Johanna on 19 Apr 2024
Thanks for your feedback!

10/10 Excellent

Denise

Travelled with family
Liked: Staff & service, property conditions & facilities
Great customer service! Definitely a great price for the quality
Stayed 1 night in Mar 2024
Response from Johanna on 1 Apr 2024
Thanks for your feedback!

8/10 Good

Isis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Johanna on 1 Apr 2024
Thanks for your feedback!

8/10 Good

Vickie Beezley

Travelled with partner
Price and rating
Stayed 1 night in Mar 2024
Response from Johanna on 1 Apr 2024
Thanks for your feedback!

6/10 Okay

Leslie

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Johanna on 1 Apr 2024
Thanks for your feedback, we will look into this matter. Have a blessed day!

10/10 Excellent

Kei

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast and cleanliness of the rooms.
Stayed 3 nights in Mar 2024
Response from Johanna on 1 Apr 2024
Thanks for your feedback!

10/10 Excellent

Bonnie, Ham Lake

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greeted immediately. Very pleasant and warm checkin. Clean, modern, and well stocked store for snacks. Exactly what we wanted after a long drive. We have been to Nashville, but needed rest. Comfort Suites delivered it.
Stayed 1 night in Mar 2024
Response from Johanna on 21 Mar 2024
Thanks for your feedback!

10/10 Excellent

Melanie

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Johanna on 21 Mar 2024
Thanks for your feedback!

10/10 Excellent

Teresa

Very good customer service
Stayed 4 nights in Mar 2024
Response from jazz on 19 Mar 2024
Thank you for your feedback Teresa! Please come back and see us.

10/10 Excellent

jim

Liked: Staff & service
The staff was excellent. Very good place, especially for the price. Breakfast could be better tasting.
Stayed 3 nights in Mar 2024
Response from Johanna on 19 Mar 2024
Thanks Jim!

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Johanna on 19 Mar 2024
Thanks Ken!

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Johanna on 19 Mar 2024
Thanks Keith!

10/10 Excellent

Caroll-Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ease of locating and locaton to the city. The staff were helpful, friendly. Would highly recommend this hotel. Suite room was perfect fit for our family.
Stayed 1 night in Mar 2024
Response from Johanna on 13 Mar 2024
Thanks Caroll!

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room...large suite. Excellent service! Great value!
Stayed 2 nights in Mar 2024
Response from Johanna on 13 Mar 2024
We appreciate your business, come back soon!

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, amenities
Staff was very nice and helpful. Had everything we needed and things were in order. Had a great stay.
Stayed 1 night in Mar 2024
Response from Johanna on 13 Mar 2024
Thanks Benjamin!

10/10 Excellent

Daniella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Johanna on 8 Mar 2024
Thanks Daniella!

10/10 Excellent

LaTanya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Johanna on 8 Mar 2024
Thanks for your feedback LaTanya!

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The service was excellent!
Stayed 2 nights in Mar 2024
Response from Johanna on 5 Mar 2024
Thanks for your feedback!

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly
Stayed 1 night in Mar 2024
Response from Johanna on 5 Mar 2024
Thanks for your feedback!

10/10 Excellent

Richard, Carrollton

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Johanna on 4 Mar 2024
Thanks Richard!

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Proximity to airport is great. Decent, clean property.
Stayed 1 night in Feb 2024
Response from Johanna on 4 Mar 2024
Thanks Cheryl!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Johanna on 4 Mar 2024
Thanks John!

10/10 Excellent

Melinda

Stayed 1 night in Feb 2024
Response from Johanna on 20 Mar 2024
Thanks for your feedback!

10/10 Excellent

Tricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place, nice staff and good breakfast
Stayed 1 night in Jan 2024
Response from Johanna on 29 Feb 2024
Thanks for your feedback!