Individually furnished, desk, blackout curtains, iron/ironing board
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Reviews of Radiant Inn & Suites

2 out of 5
Radiant Inn & Suites
2262 Armory Drive, Murfreesboro, TN

Reviews

7.0

Good

Rating 10 - Excellent. 4 out of 11 reviews" "
Rating 8 - Good. 3 out of 11 reviews" "
Rating 6 - Okay. 0 out of 11 reviews" "
Rating 4 - Poor. 2 out of 11 reviews" "
Rating 2 - Terrible. 2 out of 11 reviews" "

6.8/10

Cleanliness

6.8/10

Staff & service

5.2/10

Amenities

6.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

robert

Liked: Cleanliness, staff & service, property conditions & facilities
Easily located near shops
Stayed 2 nights in Mar 2024
Response from GM on 5 Apr 2024
Dear Robert,Thank you for your review. We're happy to hear that our hotel's convenient location near shops was beneficial to your stay. We hope to welcome you back to another enjoyable experience.Sincerely,Hotel General Manager.Radiant Inn & Suites.

8/10 Good

Karmen

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from GM on 2 Apr 2024
Dear Karmen,We sincerely appreciate your high rating score and support. It was our pleasure to ensure your stay was enjoyable, and we look forward to welcoming you back again soon. Sincerely,Hotel General Manager.Radiant Inn & Suites.

2/10 Terrible

Ashley

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst hotel I’ve ever stayed at. When a customer had the same name they kicked me out of my room through their error. When questioned they re ascertained it was my doing and had my card information and would be charging me either way for both rooms since it’s on file. (Still wrong) When realizing it was messed up I asked for a refund or change for partial booking only( that was used) change they laughed. Save yourself the hassle of being walked to the red roof inn when the screw up is on them at 2:00 am and I was right. Talk about safety. My 130 dollar room is now 240 combined, but at least I could sleep comfortably. Thank you Expedia for listening on the phone kindly and doing your best. Can’t make this kind of stuff up.
Stayed 1 night in Mar 2024
Response from GM on 1 Apr 2024
Hey Ashley,We deeply apologize for the distressing experience you encountered during your stay. Your feedback concerns, and we take these matters very seriously. Rest assured, we will thoroughly investigate this incident and take appropriate action to prevent any recurrence. We understand your frustration and regret any inconvenience caused. Please contact us directly so we can address your concerns and make things right.Sincerely,Hotel General Manager.Radiant Inn & Suites.

2/10 Terrible

Rimvydas

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was horrible. This place definitely needs renovation. Room was very dirty and smelly, wiggle tables, spots on the walls and ceiling and I don’t even want to talk about carpet. Thank God I brought slippers. It says breakfast included, but there was nothing to eat except cereal.
Response from GM on 24 Mar 2024
Hey Rimvydas,We are sorry for the unsatisfactory experience you had during your stay. Please don't worry, we take your feedback seriously and promptly address the cleanliness and maintenance issues. We strive to provide a comfortable and enjoyable stay for all our guests and regret that we fell short on this occasion.Sincerely,Hotel General Manager.Radiant Inn & Suites.

10/10 Excellent

Malique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from GM on 23 Feb 2024
Dear Malique,Thank you for rating score our hotel highly. We appreciate your support and are happy to have made your stay enjoyable. We hope to see you again in the future.Sincerely,Hotel General Manager.Radiant Inn & Suites.

10/10 Excellent

Bethany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay at this location each time i come to town. It is cozy and safe. I like their large room with two queen beds and a separate sitting area / couch.
Stayed 3 nights in Dec 2023
Response from GM on 28 Jan 2024
Dear Bethany,Thank you for being a loyal guest! We're thrilled to hear that you find our location cozy and safe. Our spacious rooms with separate sitting areas are designed for your comfort, and we look forward to welcoming you back on your next visit to town.Sincerely,Hotel General Manager.Radiant Inn & Suites.

4/10 Poor

Tammy

Disliked: Amenities, property conditions & facilities
Well, first i was given a room that was already occupied. Then given a second room with pot leaves residue and the ceiling leaked in the bathroom causing me to slip. I was very disappointed with the stay.
Stayed 2 nights in Dec 2023
Response from GM on 28 Jan 2024
Hello Tammy,We sincerely apologize for the multiple issues you faced during your stay. This is not the experience we aim to provide, and we take your feedback seriously. We are actively addressing these issues to ensure a safer and more pleasant stay for all our guests in the future.Sincerely,Hotel General Manager.Radiant Inn & Suites.

8/10 Good

Pamela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from GM on 28 Jan 2024
Dear Pamela,Thank you for rating our hotel highly. We appreciate your support and are happy to have made your stay enjoyable. We hope to see you again in the future.Sincerely,Hotel General Manager.Radiant Inn & Suites.

10/10 Excellent

Julliette

Stayed 3 nights in Dec 2023
Response from GM on 1 Feb 2024
Dear Juliette,We express our gratitude for your positive hotel rating score and support. It brings us joy to know that we contributed to your enjoyable stay, and we look forward to welcoming you again on future occasions.Sincerely,Hotel General Manager.Radiant Inn & Suites.

4/10 Poor

Lisa

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
This property needs MAJOR renovation…and asap!! Items broken, no smoke detectors, smoky smell, stained towels, etc.
Stayed 2 nights in Nov 2023
Response from GM on 28 Jan 2024
Hey Lisa,We appreciate your feedback and apologize for any inconveniences you encountered during your stay. Your concerns have been noted, and we are actively working on improvements to enhance the guest experience. We hope you'll consider giving us another chance in the future.Sincerely,Hotel General Manager.Radiant Inn & Suites.