Ratings based on 1,420 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
84% of guests recommend
3.6 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from WI

Good Location

Posted 22-Jun-2015
Pros: The location was good and the price was good considering how close to Downtown Nashville.
Cons: No plug in tub. Bathroom with tub and toilet too small of an area.
Nice location! We used the vending machine on 2nd Floor and didn't receive a beverage. Contacted the Main Desk and they refunded our money lost in the machine.
3 out of 5
Recommended
for Everyone
by A verified traveller from New Hampshire

very convenient to major highways and downtown.

Posted 21-Jun-2015
Pros: location and staff
Cons: standard hotel 'breakfast' is less than mediocre
Location: downtown Nashville and close to everything. Loved the fact that the tour picked us up at the hotel.
Easy on and off the highway. Very helpful staff. Booked our tour which picked us up at hotel and we could leave our car. Clean and neat. comfortable room. Breakfast was the usual fair.
3 out of 5
by A verified traveller

Posted 20-Jun-2015
Although I called ahead the morning of arrival to check on the pool, they said all was fine. Got there and no pool. Very aggravated. Was never fixed during 3 day stay. Found 2 bugs in my room, but I think they came in from outside. Walking distance to music and dining. Staff was pleasant.
4 out of 5
Recommended
for Families
by A verified traveller from Birmingham

Wonderful Staff and Renovated Rooms

Posted 19-Jun-2015
Pros: Staff, Location, Rooms
Location: Exterior could use a bit of a makeover
I can't speak highly enough about the staff. They were beyond friendly. From the outside, the hotel is not very impressive, but the rooms have been recently renovated and were very nice. Great location and a short walk down to all the sites in downtown. Would definitely stay here again.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 18-Jun-2015
Clean room. Overall good condition. Pleasant staff. Better than average breakfast.
3 out of 5
Recommended
for Everyone
by A verified traveller from Memphis, TN

Hotel near Music Row.

Posted 16-Jun-2015
Pros: Location for the price.
Location: Great Location and things nearby.
Great Hotel if you want to be able to walk downtown but not have to pay the 500.00 or more to stay downtown. So many bars and restaurants within walking distance. Easy walk to the convention center, Bridgestone arena, and Country music hall of fame.
4 out of 5
Recommended
for Everyone
by A verified traveller from Cincinnati, Ohio

Nice hotel close to town -Nashville

Posted 13-Jun-2015
Great amenities. Small refrigerator, microwave, and coffee maker in the room. The swimming pool is great. Free breakfast has many options. Parking is close. Air conditioning works great! Only thing that could be improved are the interior and mattress could be updated. Overall great experience! We'll be back
4 out of 5
Recommended
for Couples
by A verified traveller

Conveniently located, great room for the price :)

Posted 10-Jun-2015
The room was as expected, standard clean hotel room. Nice price for location and the staff was helpful. Walking distance from all the AWESOME things to do in Nashville. I would stay again!! :)
2 out of 5
by A verified traveller from St. Louis

Hotel not what I expected

Posted 05-Jun-2015
This hotel was closer to Mid-town that downtown Broadway area. It was loud, needed renovated, and not worth the money. There are nicer places to stay that are the same price closer to the Broadway area.
Comment from Hotel Management
10-Jun-2015 by Paula, Hotel Management
Dear Guest, On behalf of entire staff and myself truly apologize for the Noise issues while you were staying at our hotel. Recently we have completed a major renovation including upgrading all furniture, lighting, new carpets, new door Locks, Tempurpedic mattresses and many more in all the rooms. Also we do provide free hot breakfast, free parking & Free Wi-Fi in every room. We are within walking distance to major attractions such as “Country Music Hall Of Fame”, “Ryman Auditorium”, “Honky-Tonks” and many more. We do hope you will give us another chance and come back to visit us again soon. With kind regards, Paula Comfort Inn Downtown, Nashville-TN-37203.
1 out of 5
by A verified traveller from Boston and Florida

Find another hotel

Posted 04-Jun-2015
Pros: The staff were very pleasant and helpful.
Cons: Everything!!!!
Location: Near a highway and walking distance downtown (20 min approx)
This is a motel-style building with every individual's car parked in front of the doorway. The police had to be called at 4:00 am because of the rowdiness of the young adults at the pool screaming and drinking till drunk! It began at midnight and lasted until the police arrived. There was a person at the desk but no other security. The towels were threadbare; the rooms smelled musty, and the bathroom was so small that anyone over 150 lbs. could barely turn around in it. The location was very good and the staff was very nice. But, I would never recommend it.
Comment from Hotel Management
10-Jun-2015 by Paula, Hotel Management
Dear Guest Thank you for taking the time to tell us about your stay at our Comfort Inn Downtown-Vanderbilt, Nashville-TN. This information is very important to us, as we may improve service to our customers. On behalf of myself and our staff I would like to apologize for not exceeding your expectations. Regarding noise due to other patrons, we try to quite them by sending into their rooms. And we do not want to call metro on them. However some patrons would not listen and we have to take appropriate action by calling metro officers based upon some guest requests. Also we have spoken to security as well as our front desk staff to rectify required issues. Again thank you and we hope to see you again in the near future. We do appreciate your business. With kind regards, Paula Comfort Inn Downtown, Nashville-TN-37203.