Ratings based on 136 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Couples
by A verified traveller from england

Nice quiet area and handy for Nashville

Posted 16-Aug-2014
Nice hotel/motel. Loads of free parking space. If you stay for less than a week your room isn't tidied each day but you know that before you get there. Good eateries just one minutes walk away. Very comfortable bed, and spacious room.
Comment from Hotel Management
19-Aug-2014 by Gil, Hotel Management
Mike, thank you, sir!!! It is indeed a pleasure serving you as our guest, and we are in hopes you will give us the opportunity of seeing you back again on the next occasion your travels have you in Nashville, Tennessee, back in the USA!! Regards, sir!!!
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice Hotel and Excellent Value

Posted 07-Aug-2014
First time stay here and I really enjoyed it. So close to everything and the staff is superb. Highly recommended.
Comment from Hotel Management
12-Aug-2014 by Gil, Hotel Management
Good morning!! What a wonderful note with which to begin our day!! Thank you so much for your most kind and generous comments!! I can't begin to tell you how pleased our staff will be to hear your words during our morning staff meeting!! Please, please be sure to allow us many opportunities to again serve you as our guest at any time our good fortune has you back in this area!! Kind regards...
5 out of 5
Recommended
for Everyone
by A verified traveller from Memphis

Great Hotel!!

Posted 28-Jul-2014
The experience at Candlewood was a memorable one. I don't have any complaints about my stay.
Comment from Hotel Management
31-Jul-2014 by Gil, Hotel Management
Tori, thank you so much for taking the time to share your thoughts!! Most appreciated!! A 'memorable experience", and one for which you "don't have any complaints...", is the most perfect review we could hope for, and one for which we strive each and every day!! Thank you again, for affirming our efforts!! Please come back soon!!
4 out of 5
Recommended
for Everyone
by A verified traveller from M

Nice room, in a great area!

Posted 16-Jul-2014
I only stayed one night and wish I could have stayed longer. It's a great location. The staff was friendly and I would recommend to others.
Comment from Hotel Management
31-Jul-2014 by Gil, Hotel Management
Thank you, Wendy!! Our staff will be so very pleased to hear your comments read to them during our morning meeting!! The do try very, very hard to express their sincere gratitude for those who take the time and initiative to comment on their friendly, super guest service. Thank you for noticing!!
4 out of 5
Recommended
for Everyone
by A verified traveller

one night stay

Posted 16-Jul-2014
It was ok, it was clean and they allowed us to check in early but from other reviewers, I expected a much nicer area for walking the dog. It was pretty much in an industrial type park so there was asphalt everywhere and in the summer made for unpleasant dog walking. But over all the suite was clean and comfortable.
4 out of 5
Recommended
for Families
by Maria C. from Joliet

More than I expected..

Posted 02-Jun-2014 on Hotels.com
For the price I booked it for, I was expecting a very basic room. I actually loved the room! Was very modern and very comfortable. I had no issues and staff was very friendly. The neighborhood was gorgeous and it was really convenient to have everything surrounding (restaurants, food, gas, grocery stores). Highly recommend!
2 out of 5
Recommended
by rick from in

too much

Posted 01-Jun-2014 on Hotels.com
First off the staff were very nice and helpful.In our room I liked how the ac worked-plenty of hot water for both our showers-comfort of the bed I slept very well.But this place is showing it's age.The room needs a overhaul.Paint,carpet,fixtures.The carpet in the hallway is disgusting it's so dirty.Next time in Nashville we'll pay alittle more for a nicer place.
3 out of 5
Recommended
by ag from Brentwood, TN

far off the beaten path

Posted 01-Jun-2014 on Hotels.com
bed had big dip in middle of bed, entrance was a bit confusing wasn't sure where the check-in area was located.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 31-May-2014
Beautiful setting! Clean and comfortable rooms! The location was easy to get to and was in a quiet setting. Perfect for a weekend getaway.
Comment from Hotel Management
31-Jul-2014 by Gil, Hotel Management
Thank you for your comments; much appreciated! We do receive a great many comments regarding our guests' appreciation of the nice, "off the beaten path" setting we enjoy...far enough removed to be in a location with little to no congestion, yet close enough in to have many nice restaurants and shopping nearby!! Please come back again soon!!
1 out of 5
Recommended
for Business Travellers
by Carl hall from Memphis

Posted 28-May-2014 on Hotels.com
Air conditioning not working properly- desk chair broken- recliner broken- paid for King Size bed- got- queen size bed- not requested but got handicap access room- requested suite and paid for suite/ got mini suite . Dog in next room barked all night long. . Complained to front desk- " gee looks like we have repairs to do" with not so much as "we are sorry or any offer for a partial refund. Will never stay at a Candle wood again - please use caution and recommend not stay at thus hotel.