Ratings based on 154 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Everything was great

Posted 09-Dec-2014
Pros: quite
Location: great location
Quite hotel, nice staff and everything was great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Comment from Hotel Management
12-Dec-2014 by Gil, Hotel Management
Thank you so much! We could not be more pleased with your lovely comments regarding your recent stay with us, and are in hopes that you will return again soon! It gives us great pleasure to serve you as our guest at any time opportunity allows!! Happy Holidays!!!
3 out of 5
Recommended
for Everyone
by A verified traveller

clean, convenient

Posted 20-Oct-2014
Clean hotel. Rooms not stocked well with silverware, plates, etc. but was enough. Big bathrooms. Convenient to interstate as well as restaurants, grocery.
5 out of 5
Recommended
for Everyone
by A verified traveller

Only wish they included breakfast...

Posted 18-Oct-2014
Loved everything about this hotel, except that they don't serve breakfast. The location was extremely good – private and away from busy streets in a very safe area. The bed was very comfortable and the television was nice and large. I will stay there again.
Comment from Hotel Management
21-Oct-2014 by Gil, Hotel Management
We are SO very appreciative of your generous post, and are grateful for your tremendous show of support! Most of all...THANK YOU for being our guest and, please, do allow us to serve you again when your travels have you back our way! Allow me to simply add that it is to our good fortune that our guests will most often express to us their appreciation for the cost-saving advantage of our Candlewood Cupboard feature, whereby one can purchase snacks, juices, sodas, microwaveable meals, and more...and at super affordable prices...as opposed to the "complimentary" breakfast that some among our competitors provide, knowing full well that the charges are built in to the room charge whether it is utilized, or not. Through the Cupboard, a guest is charged only for items consumed...and at a tremendous savings! We trust you, too, took advantage of the offerings in our Candlewood Cupboard. Please come back soon!!
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Huntsville, AL

Nice suite just outside Nashville

Posted 07-Oct-2014
Pros: Clean
Cons: beds
Location: Right outside Nashville, just about 15 to 20 minutes away from shopping and other attractions.
Suite was very clean. Only issue we had was the bed, the frame or box spring was broken, not very comfortable. Informed staff and they moved us to another suite, AWESOME! Everything we needed was there or close by. I will not stay anywhere else when visiting Nashville.
Comment from Hotel Management
14-Oct-2014 by Gil, Hotel Management
Thank you, Chris!! We are most appreciative of you!! Thank you for your kind words and, most importantly, for bringing to our attention the need for a look at one of our beds by our maintenance staff! We cannot address the need for repairs or replacements unless that need is brought to our attention, or unless it is visible to our housekeepers who can then report the need. So, thank you for that!! We could not be more pleased, however, that our staff persons on duty at the time of your report remedied your situation by identifying a different guestroom. We do take pride in the responsiveness of our staff! Please come back and allow us to serve you as our guest at any time opportunity allows!!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Ohio

Very nice. Close to everything!

Posted 21-Sep-2014
Everyone was great. They helped us with everything we needed. They even printed something off for me so I wouldn't have to worry about it. The only thing I think would have made it better was a vent fan in the bathroom.
Comment from Hotel Management
23-Sep-2014 by Gil, Hotel Management
Diana, thank you for taking the time to post your comments regarding your recent stay with us! We always, always appreciate hearing from our guests...especially, as in the case with you, when we can share with our staff your appreciation for their friendly service! That is very important to us, as you well know! Please do come back when in the area...it is great having you as our guest!!
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Atlanta, GA

Nice hotel but expected larger room

Posted 17-Sep-2014
Pros: Staff was friendly and they allow pets.
Cons: Larger rooms with bed and separate room with couch.
Location: N/A
Hotel room was small for a suite but in good condition. Staff was friendly and helpful. Good overall experience.
Comment from Hotel Management
23-Sep-2014 by Gil, Hotel Management
Thank you for taking the time to post your comments!! Much appreciated!! "Good condition", is just what we strive for along, of course, with a staff that is friendly and helpful!! It is always nice when our guests notice our efforts and share them with others through guest comments! Please come back soon!!!
2 out of 5
Recommended
by Jimfrom Traveler

Candlewood Suites in Brentwood

Posted 29-Aug-2014 on Hotels.com
Hotel was clean and neat. However, the cost was over $100.00 per night and no breakfast of any type unless you wanted to pay $4.00 for a continental breakfast. No ice machines in the hotel for the public. Bless the desk clerk that gave me some out of the office refrigerator. My room was on the third floor and there was a a flood light mounted right above my window so the room was like daylight ALL NIGHT. Kept waking up during the night thinking it was daylight and I had overslept. NOT GOOD! Next trip I will stay somewhere else that offers a complimentary breakfast, has ice machines, and no flood lights above the window. Staff was very courteous.
Comment from Hotel Management
08-Nov-2014 by Gil, Hotel Management
Jim, I want first of all to thank you, sir, for taking the time to post your comments regarding your recent visit with us...we do always appreciate our reviews and deem them helpful to both us, as providers, and to our potential guests when researching suitable lodging resources while traveling. I want to especially express my most sincere gratitude, on behalf of our staff, for the kind, and most generous comments regarding the courtesy of our staff...they will be most pleased to hear this during our morning meeting...and, as well, the positive marks per the condition of the hotel. I am, of course, sympathetic to your disappointment in our not providing "complimentary" breakfast that some of our competitors advertise doing so. That is indeed parcel to our business model, whereby we are able to keep our prices down by not having to build in food and beverage charges to our guestroom rates. We offer a really nice, comfortable and secure product at an exceptional value. And, through our Candlewood Cupboard, guests can purchase snacks, juices, sodas, microwaveable meals and, yes, breakfast items, if they so choose. We do hope that you will reconsider, and allow us to again serve you as our guest when traveling back to this area...we do appreciate your loyalty and support at any time opportunity allows.
4 out of 5
Recommended
for Couples
by Alex Jacobsfrom Bowling Green

A little out of the way but a very nice hotel

Posted 22-Aug-2014 on Hotels.com
This was my first stay at a Candlewood Suites, and man-oh-man was it nice. I'd never stayed in a hotel suite of any kind before, so the fact that this place was an "extended stay" for a great rate made it all the sweeter. The desk staff was very friendly and cordial and the cleanliness of the room/hallways was wonderful. The only down-side is that the hotel is nestled back amongst a few businesses and other hotels that were not very close to the main road. That being said, if I can swing the same deal for this hotel, I will probably stay here again.
Comment from Hotel Management
01-Nov-2014 by Gil, Hotel Management
Mr. Jacobs, THANK YOU, sir!!! How very, very nice to receive your comments this morning, and I could not be more excited to share with our staff at this morning's meeting! You can't know how much joy it brings to us when one of our guests takes the time to share such kindness with us, and I'm sure I don't have to tell you...there is no greater motivator for a staff that is continually doing its best to perform for our guests so as to provide the greatest satisfaction possible with their stay! So, again..thank you! Please come back at any time you are in this area, and allow us to again serve you as our guest!
4 out of 5
Recommended
for Couples
by A verified travellerfrom england

Nice quiet area and handy for Nashville

Posted 16-Aug-2014
Nice hotel/motel. Loads of free parking space. If you stay for less than a week your room isn't tidied each day but you know that before you get there. Good eateries just one minutes walk away. Very comfortable bed, and spacious room.
Comment from Hotel Management
19-Aug-2014 by Gil, Hotel Management
Mike, thank you, sir!!! It is indeed a pleasure serving you as our guest, and we are in hopes you will give us the opportunity of seeing you back again on the next occasion your travels have you in Nashville, Tennessee, back in the USA!! Regards, sir!!!
5 out of 5
Recommended
by A verified traveller

This traveller left a rating score only Posted 15-Aug-2014 on Hotels.com