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Reviews of Citotel Du Midi

2 out of 5
Citotel Du Midi
4 Avenue de Toulouse, Narbonne, Aude

Reviews

7.6

Good

Rating 10 - Excellent. 18 out of 107 reviews" "
Rating 8 - Good. 56 out of 107 reviews" "
Rating 6 - Okay. 21 out of 107 reviews" "
Rating 4 - Poor. 8 out of 107 reviews" "
Rating 2 - Terrible. 4 out of 107 reviews" "

8.2/10

Cleanliness

7.4/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Endaf

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

2/10 Terrible

Keith, Limoges

Disliked: Property conditions & facilities, room comfort
No blankets.no wardrobe Nowhere in bathroom to put washbag .nowhere to hang towels or robes.cannot get car in or out of garage after 9pm. Location is only positive 10 mins walk to historic centre Decent breakfast options.
Stayed 1 night in Aug 2018
Response from La Direction on 27 Aug 2018
We took the blankets off because of the high temperature ( july and august around 40° ) . Secured garage are closed at the same time as the desk.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

4/10 Poor

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visiting Narbonne
A good hotel near sites I wanted to see. Walking distance to all!

6/10 Okay

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Decent room and shower room. Did not like to be charged in UK sterling when staying in France but was told it was hotel rule. They said we could leave car in garage until 1200 but when we arrived after 1200 everything was locked and we have no keys and password. It was a good job that one of us remembered the password.

6/10 Okay

Verified traveller

Disliked: Staff & service
If I book a hotel on the Internet, I'd appreciate being able to correspond online/via email. The front desk closes at 10pm--this needs to be much clearer in the reservation information. When I finally saw that, I emailed the hotel letting them know we would be in on the 11pm train and would require a late check in. They responded by email that's no problem, just call us and we will tell you what to do. No international phone service, all they needed to do was email me the info and we would have been fine. The manager lectured us to no end when he finally arrived to let us in. No worries, lesson learned. Every cheap room has its price!

6/10 Okay

Erico

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Travel Junkie, Seattle

Liked: Cleanliness, staff & service
Needs updating
The bathroom was small, shower paneling peeling, mold around the cracks. Shower curtain had to be tucked inside shower and stayed wet for 4 days. Only towels provided were 2 bath towels and a tub mat. Breakfast a little slim for 9.5 euros.

8/10 Good

Chris Mac, Hampshire UK

Liked: Staff & service
Near to centre of Narbonne
Clean comfortable hotel. Arrived after 9pm - very helpful man on reception who told us where we could get a meal. Spacious easily accessible car park. A short walk from the historic city centre.

6/10 Okay

GCC, Victoria, BC

Liked: Staff & service
Disliked: Cleanliness
Close to sites, beaches, Carcassone
Front desk excellent service. Small room and bathroom.

8/10 Good

Neill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
City Break
Good for a convienient location, not luxury but great for the price.

6/10 Okay

Jeff, London

Disliked: Room comfort
Overcharged
We were double charged for this room night. Also ordered some house wine that was pretty bad. Overall it was ok though other than the double charging! Regards, Jeff

10/10 Excellent

José Maria

Stayed 1 night in Dec 2023

10/10 Excellent

ternisien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sympa
Nuit sympa, c'était calme
Stayed 1 night in Dec 2023

8/10 Good

Alma Rosa

Stayed 1 night in Nov 2023

8/10 Good

Katia

Stayed 1 night in Apr 2023

8/10 Good

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

8/10 Good

Jean-Jacques

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Ola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In spite of being late due to late trains we were welcomed onehour-and a half after closing time. Very nice as we were tired after a long journey
Stayed 1 night in Aug 2022

8/10 Good

Claudine

Stayed 1 night in Aug 2022

8/10 Good

Laure

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pour un bon rapport qualité/prix
Établissement qui ne paye pas de mine vue de l’extérieur mais intérieur tout à fait convenable. Chambre mignonne, propre (juste la couette qui avait une drôle d’odeur), et récemment rénové. Pour le prix, je recommande tout à fait. De plus, l’homme qui tient l’hôtel est agréable et courtois. Je recommande cet hôtel.
Stayed 2 nights in Aug 2022

8/10 Good

pascal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

6/10 Okay

Adele

Stayed 1 night in Aug 2022

8/10 Good

Alexandra

Stayed 1 night in Aug 2022

2/10 Terrible

Kadir

Stayed 1 night in Jul 2022

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

8/10 Good

julien

Stayed 1 night in Jul 2022

4/10 Poor

Aurelie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bof bof
Hôtel dont la réception est ouverte uniquement ouvert de 17 à 21h00. Grande chambre familiale avec moquette tachée et degeulasse, grosse odeur de renfermé. Douche italienne dont la bonde s’évacue difficilement. La pression de la douche laisse à désirer, si vous avez les cheveux long le rinçage est compliqué et péniblement long. Vous avez les pieds dans l’eau tout le temps de la douche car l’eau stagne.. La bonde de levier s’est fermée, impossible à ouvrir même en passant sous le meuble. Les couchages sont pas confortable et grincent, les oreillers minuscules (ça et rien c’est pareil..) Mobilier qui date.. bref c’est bien pour une nuit mais pas plus.
Stayed 1 night in Jul 2022

6/10 Okay

aude

Travelled with family
Stayed 1 night in Jul 2022

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

8/10 Good

LYDIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2022

2/10 Terrible

Marc

Stayed 1 night in Jun 2022

8/10 Good

Laura

Stayed 1 night in Jun 2022

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very clean and showed no signs of wear and tear. The room also included an actual air conditioning unit, which seems surprisingly rare for hotels in this price range. Had everything you need from a hotel for short stays. Staff was also helpful and very friendly. Overall, it exceeded my expectations.
Stayed 1 night in Jun 2022
Response from the Desk on 2 Jul 2022
Thanks alot Dear Guest !

4/10 Poor

Anne Marie

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Attention aux photos non conforme !
Extrêmement déçus, la chambre n est pas conforme a la photo du site .l hôtelier n a pas voulu nous en donner une autre. Elle ne vaut certainement pas 70€ !! Extrêmement basique ! Très très petite pour 1 personne s est parfait, pas pour un couple ! Et la deco affreuse ! Heureusement la chambre propre ,
Stayed 1 night in Jun 2022

10/10 Excellent

Patrice

Stayed 1 night in May 2022

10/10 Excellent

Adile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tres bon accueil, tres propre, tres bien situé,
Stayed 1 night in May 2022

8/10 Good

Bénédicte

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2022

8/10 Good

Bérengère

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tres bon accueil. Propreté impecable. Seulement dérangée par l odeur générale mais j y suis très sensible, ma fille ne l a pas trouvée derangeante. Tres bon rapport qualité prix.
Stayed 1 night in May 2022

10/10 Excellent

Eva

Stayed 1 night in Apr 2022

10/10 Excellent

Delphine

Stayed 1 night in Apr 2022

8/10 Good

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bien situé
Stayed 1 night in Apr 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien situé
Stayed 1 night in Jul 2021

10/10 Excellent

VALERIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chambre agréable, propre. Accueil sympathique
Stayed 1 night in Jun 2021

8/10 Good

Jean Paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

8/10 Good

Lucien

Liked: Cleanliness, property conditions & facilities, room comfort
Parfait accueil et chambre confortable, cependant, hôtel inaccessible jusqu'à 17h (fin mai 2021) ...
Stayed 1 night in May 2021

8/10 Good

Guillaume

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon accueil, très confortable et excellente isolation phonique (circulation automobile intense dans le secteur). Très bien situé à proximité de l'hyper centre. Parking privé bien utile vu la saturation aux alentours. Je recommande sans hésitation
Stayed 1 night in Sep 2020

8/10 Good

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Correct
Stayed 1 night in Oct 2020