We stayed in a newly renovated gulf view room - loved it! After 3 days we were moved to a penthouse 2 bedroom suite due to construction on the balconies. It was quite large & spacious but showed a little more wear and tear than the previous room. Street-front & canal view but sooo much quieter! Lovely pool area w/ bar & outdoor (lunch) dining. Beautiful beach, comfy loungers & spectacular view. Very attentive staff. When ALL the construction is done it will be a jewel of a place. Will definitely return!Location, amenities
We stayed here for 10 nights during Oct 2014 & absolutely loved every minute of it. It was the end destination of a 3 week trip for us as we`d also visited LA & Vegas. We can`t wait to return here which will hopefully be Oct 2015!!! The staff are exceptionally friendly & the whole place is spotless. I got mozzy bites on my leg one day (think it was from the beach!) but the next thing I knew our whole room was cleaned from top to bottom to make sure there were no bugs in our room!! We hadn`t asked them to do this - it`s just what they did (as I`d mentioned my bites to the receptionist) which I thought was brilliant. The pool area is nice & peacefully relaxing & very close to the bar & Zizzi restaurant. There is a huge choice of eating places wherever you go around here but we often ate in Zizzi because it really was sooooo delicious & also very reasonably priced. They have a cocktail of the day every day for $5 which I of course had to try!! 2 staff members in particular made our stay even more special - Kerri & Izaar.....they were such lovely friendly people & we just hope they are still there when we go back next year - they are a credit to The Bellasera / Zizzi`s & we miss them muchly :( Don`t hesitate in booking this hotel - you`ll love it & I`m fussy!!! From Lisa & Alistair in England.
We arrived after a long journey at 2.50 pm to be informed that our room wasnt ready. We waited for 50 minutes after which time we were given a free upgrade to a suite to save us from waiting any longer.
Thanks to the desk staff for their consideration.
tho somewhere to dispose of liquids would be useful.
Very pleasant stay
Great accommodations for 2 kids and 2 adults. We stayed in the cottages, very reasonable 2 bedroom apartment with fully stocked full-sized kitchen which is great for infants and toddlers. The pool is awesome for kids since you can walk in and there's a 'lazy river' for inner tubing - my kids loved it! For the grown ups the gym and spa facilities were excellent and loved the many choices of places to eat within the resort.
This downtown Naples hotel is a quarter-mile from Tin City, a half-mile from Fifth Avenue, and 2 miles from the Caribbean …More
The staff the clean room the bed the carpet all was great. Only one glitch, the sheers were the only privacy for the room. if I turned a light on at night the entire room was visible to any one walking by. I went into the bathroom to change and when I read at the desk I did not feel comfortable knowing someone might be watching ..... when I come back to Naples to work I will consider a hotel with better privacy
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