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PHOTOS
GUEST REVIEWS
Expedia Guest Rating
TripAdvisor Traveller Rating
TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsRooms & Rates
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Promotions
Bed and Breakfast Promotion
Book a stay in a qualifying rate category and receive two Hilton breakfast-buffet certificates for each night of the stay.
Must book “Bed and Breakfast” rate category. Two certificates per room, per night. Each certificate is valid for one adult breakfast. Each child 5 years or younger will eat for no charge when accompanied by an adult who either purchases a breakfast or uses the Hilton breakfast-buffet certificate. Taxes and gratuities not included. Restrictions may apply.
Awards and Affiliations
A Green / Sustainable Property - First Party Certified
This property has performed a self-assessment, also known as First Party certification, of its sustainable tourism practices through Florida Green Lodging Program thus taking steps to understand its impact on one or more of the following: environment, community, cultural-heritage, the local economy. The property's claims have not been independently verified by a second or third party certification program.
Accessibility Options
Property Amenities
Rooms
The 199 guestrooms in the four-story Hilton Naples hotel include 37" flat screen TVs with premium cable channels, as well as complimentary high-speed Internet access. Work desks with lamps and ergonomic desk chairs, chairs with ottomans, and multi-line phones are provided. All rooms include coffeemakers, compact refrigerators, hair dryers, irons and ironing boards, private bath with vanity, the Hilton Serenity Bed with pillowtop mattress, down duvet and hypoallergenic feather/down pillows, and all beds offer triple sheeting.
One bedroom suites feature a separate bedroom, two 2-line speaker phones, a cordless phone in the Executive Level rooms, complimentary newspaper, 100% cotton terry robes, and access to the private lounge with complimentary continental breakfast and evening hors d'oeuvres.
Room Amenities
Dining
Shula's Steakhouse - The restaurant is themed after the 1972 Miami Dolphin' "Perfect Season", and the menus are hand painted on an official NFL game football. One of the featured entrees is the 48-Ounce Porterhouse, and those who finish it join Shula's 48-Ounce Club.
Shula's caters group functions and private dinners. The Coach's Private Room has a flat screen and can accommodate 22 persons, and the exclusive Wine Room provides a flat screen with seating up to 14 people. For seating up to 100, the Player's Room is available. Services from their in-house audio-visual team are available for any event. Open for breakfast, lunch and dinner. Also, enjoy Shula's lounge featuring Enomatic wine service, providing fine wines by the glass.
Recreation
Showing 1 - 10 results (of 14) · See more Hilton Naples reviews
“Excellent front desk staff”
We thought the front desk staff were excellent. They always smiled and were very helpful. One night we had a problem with getting a table in the restaurant and they dealt with our complaint brilliantly. When we did get to eat in the restaurant (Shula's) it was the best piece of steak we'd had in America. You do need a car as the hotel is some distance from the "old" part, but the parking facilities were very good.
“Great hotel in Naples, Florida”
This hotel is lovely and very well maintained. It is on the busy Tamiami trail but once in the hotel you would not know. The rooms were clean and spacious. We stayed on the executive level and a buffet continental breakfast was included which was very nice. The pool area is great and towels were available. There is lots to do round about and some great shopping in the surrounding area (walking distance).
“Would go back tomorrow”
This hotel was a amazing the only thing the restaurant was very expensive but you want good food you gotta pay for it
“very impressed”
we stayed in the hilton naples for 4 nights (got a good deal with expedia) and had a lovely time, the hotel is central but a little way from the beach but the hotel lays on a courtesy bus to the beach and provides their customers with chairs and a cooler with complimentary water, our room & the pool were very nice & clean, there is also computers to use with free internet (which was great to email home). We had a hire car so was able to drive around, the hotel is on a main road so walking around is a bit difficult, we had a meal in shulars restaurant in the hotel & although this was pricey the food & service was exceptional. The reception staff were very helpful and very courteous. My husband used the gym (complimentary towels & water) & swimming pool most mornings and found both to be adequate
“Ideal Holiday Location”
Hotel arrival dealt with speedily afer a long journey. Used the valet parking on arrival (free), but thereafter parked in the underground garage myself. Restaurant is a franchise, breakfast excellent, with friendly staff, reasonable pricing. Shula's restaurant is dark, concentrates on steaks (expensive) with other limited choices. In room dining available. Portion sizes large. Fridge in room enables you to stock up, at nearby Publix, with water, etc. Staff at desk can recommend places to visit or to eat,they will have tried them.
“For girls on their own”
I was no my own and I was apprehensive, but the staff could not have been more helpful or the hotel more wonderful. It was very easy to find, people very happy and willing to give directions or ideas of what to see where to go.I was even told about a special evening in the town, by 3 different people,on the day i arrived.................. The bus to the beach was easy and great, they supply not just a towel, but a brill light weight chair and a cool box with water, I had a fantastic time, felt perfectly safe and very well cared for..............Thank you Hilton
“Weekend rest from Orlando theme parks”
We decide to break our fortnights vacation up with a spell on the beach. Naples was recommended due to the relaxed nature of the city and the quality of the beaches. it did not disappoint! Neither did the hotel....from check in to check out it was just what we hoped for. Free parking, great service from the check in desk (map, instructions and general interest in us as guests), great room- nothing too flashy but good beds and very clean, free chairs, towels and WATER a great bonus - the beach is HOT (be early and grab an umbrella, you will need it!), we even used the chair service after we had checked out! "No problem, just please bring them back!" All in all great trip. We even had the excitment of the local police force catching a bank robber in the hotel car park, right outside our room, complete with helicopters and searchlights!! Ten out of ten!
“Would highly recommend the Hilton in Naples”
Excellent facilities.Breakfasts superb - excellent choice! Staff very polite and helpful at all times. First rate on all accounts. thank you!!
“Steve from IOW”
Front desk staff were very welcoming and extremely helpful. Whilst the hotel was some 3-4 miles from Downtown it was close to some nice beaches and golf courses. Do try the Capital Grille about 2 miles up the US41. Not cheap, but, great food and service. Would stay again.
“Very good hotel”
Nice hotel, good location, very attractive pool.
TripAdvisor Traveller Rating:
(based on #### traveller reviews)
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Showing 1 - 10 results (of 14) · See more Hilton Naples reviews
The preferred airport for Hilton Naples is Fort Myers, FL (RSW-Southwest Florida Intl.) - 35.6 km / 22.1 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
