Front of property

Reviews of Albergo Palazzo Decumani

4 out of 5
Albergo Palazzo Decumani
Via del Grande Archivio , 8, Naples, NA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 574 out of 1001 reviews" "
Rating 8 - Good. 361 out of 1001 reviews" "
Rating 6 - Okay. 45 out of 1001 reviews" "
Rating 4 - Poor. 13 out of 1001 reviews" "
Rating 2 - Terrible. 8 out of 1001 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Robert Duane Swenson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Barbara and staff were terrific.
Stayed 6 nights in Oct 2023

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Outside of hotel dirty, while inside of property was nice. Not safe to walk after dark outside hotel.
Stayed 1 night in Oct 2023

10/10 Excellent

Alejandro

Stayed 2 nights in Oct 2023

10/10 Excellent

John, Wilton Manors

Stayed 3 nights in Oct 2023

10/10 Excellent

simona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stuff very helpful nice room excelent location
Stayed 7 nights in Sep 2023

8/10 Good

Lora Lee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great. Staff was helpful. The area was dirty and sketchy for walking to restaurants.
Stayed 3 nights in Sep 2023

10/10 Excellent

Theothosion

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming and helpful staff. The hotel was a comfort from the business of the surrounding busy area. Breakfast was a perk. Located very conveniently to the Spaccanapoli.
Stayed 2 nights in Sep 2023

10/10 Excellent

Peter

Travelled with partner
We found this property in an excellent location. The breakfast is above and beyond and the staff was excellent to answer all questions I would highly recommend this place
Stayed 2 nights in Sep 2023

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was very nice. Staff was excellent and very helpful!! Room was spacious and clean!! We enjoyed it!!
Stayed 2 nights in Sep 2023

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay at Albergo Palazzo Decumani! Staff were very friendly and responsive. The room was very clean and spacious. Convenient location tons of shops and restaurants around.
Stayed 2 nights in Sep 2023

10/10 Excellent

christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is beautiful, our room had all the comforts we hoped for including high quaity black out curtains. Staff are friendly and attentive - helped us navigate the city. Breakfast offered a deliscious selection of fresh and hot food, patries, fruit and coffee. we felt safe and were safe walking about in the evenings. Its 2 minutes away from historic city centre making it really convient to explore this must see area. Its not a quiet area but with our windows closed and ac on, we were not disturbed. There is a bank machine right across the street and we used that without any challenges. Taxi access to the hotel was also a big plus.
Stayed 4 nights in Sep 2023

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is great but outside was dirty, lots of trash.
Stayed 1 night in Sep 2023

10/10 Excellent

Yves

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb staff that made the trip so personal with a friendly penchant to make your experience intimate - one of the best hotel experience I’ve ever head. Great rooms, superb showers that almost match the stunning view of the coast from your private balcony. It was a slice of heaven in the Amalfi coast

10/10 Excellent

Hsin-Yu

Stayed 3 nights in Sep 2023

10/10 Excellent

alan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An attractive old building modernised inside into a comfortable and clean hotel. A few metres off the spaccanapoli busy street with shops bars and restaurants.
Stayed 3 nights in Sep 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Barba wa very kind and helpful
Stayed 3 nights in Sep 2023

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel, good location
Comfortable hotel in convenient part of town. East walking distance to lots of restaurants.
Stayed 3 nights in Aug 2023

10/10 Excellent

Aleta

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant
Stayed 2 nights in Aug 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in a fully renovated historic building, very stylish, super clean with wonderful staff, located in the historical center of the city. Highly recommend!
Stayed 3 nights in Jul 2023

10/10 Excellent

Lara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The concierge are so helpful and friendly. We liked being in the area and would return.
Stayed 2 nights in Aug 2023

6/10 Okay

Carla

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Joe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, helpful staff
Stayed 1 night in Aug 2023

10/10 Excellent

Stefano

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay in Naples
Beautiful hotel in an excellent location to visit many different Naples' monuments. The staff is very nice and helpful with info on what to see or where to eat.
Stayed 4 nights in Jul 2023

8/10 Good

Elise

Stayed 5 nights in Jul 2023

8/10 Good

david

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
If your looking for a hotel that’s near the historic centre this hotel is perfect it’s very close to the heart of all the narrow streets shops and restaurants galore and our room and bed was lovely and clean and bed very comfortable…also the breakfast was delicious.
Stayed 3 nights in Jul 2023

8/10 Good

jay

Stayed 2 nights in Jul 2023

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great boutique hotel
Lovely stay in the heart of Naples
Stayed 2 nights in Jul 2023

8/10 Good

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice and very clean but the front of the property was a hangout for homeless people and there are garbage containers right across the property. Location is good it is right next to the historic center and the Napoli Central Station is 15 minute walk.
Stayed 4 nights in Jul 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay! Loved this hotel. Gods location, nice breakfast, helpful and friendly staff.
Stayed 4 nights in Jul 2023

8/10 Good

Leticia

Stayed 3 nights in Jul 2023

8/10 Good

Maeve

Travelled with partner
Liked: Cleanliness, staff & service
The hotel itself was great, our only complaint was that the phone service and wifi had a very weak signal so we could not make calls or anything. The property itself was also a bit misleading from photos as the area around it was not the cleanest and did not feel super safe, but if you walked 3 minutes up the road it was very touristy and nice. Overall we really enjoyed our stay here.
Stayed 4 nights in Jul 2023

8/10 Good

Marios

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location
If you want good location is good. But definitely no parking of any kind. Close to shopping street and underground Napoli. Staff was great but building on the older side.
Stayed 2 nights in Jul 2023

10/10 Excellent

Kimberly, SOUTH ELGIN

Stayed 2 nights in Jul 2023

4/10 Poor

Marc

Stayed 1 night in Jul 2023

8/10 Good

Silvana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel property right below those small streets of Naples (spaccanapoli), near the historic area. Walking distance to many areas, seems a little shady area but that’s Naples and we didn’t have any issues. Nice breakfast selection included.
Stayed 3 nights in Jun 2023

8/10 Good

Alina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was nice. Awesome breakfast.
Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

8/10 Good

Chang Moon, Toronto

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Overall property was well maintained and great staff services. However barely any wifi and no network signal in the room we stayed in (207).
Stayed 1 night in Jun 2023

8/10 Good

Truesdale

Stayed 2 nights in May 2023

10/10 Excellent

Harald

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. Room was a good size and location was perfect, both near a subway stop as well as near the walking areas of Naples. Front desk staff was very helpful and breakfast was solid. We thought that the price was very fair and certainly recommend it! We stayed 4 nights.

10/10 Excellent

Melissa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located in central Naples; staff was very good and extremely accommodating; hotel offered a clean,safe, and friendly environment. Easy to get to all sites.
Stayed 1 night in May 2023

4/10 Poor

Margaret

Travelled with partner
Liked: Cleanliness
Incredibly noisy location, neighborhood lacking in charm, hotel ranked 4 star, but more a 3. Nice breakfast though.
Stayed 3 nights in Apr 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service
Wonderful room and breakfast. Highly recommended.
Stayed 1 night in May 2023

8/10 Good

Bruce

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice room
Stayed 2 nights in May 2023

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Apr 2023

6/10 Okay

tatiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2023

2/10 Terrible

Marianne

Disliked: Cleanliness, amenities, property conditions & facilities
Horrible place; horrible staff.
Stayed 2 nights in Apr 2023
Response from Palazzo Decumani on 13 Apr 2023
Dear Marianne,We are really sorry to read this bad review, in fact you never stayed at our property because you have cancelled the reservation before your arrival,Kind regards

10/10 Excellent

Carolyn

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The property was excellent and the staff were very friendly and helpful
Stayed 5 nights in Mar 2023