The room was nice, amenities were great, location was excellent too.
I have to commend the staff as well. I was there for a bachelor's party weekend, and the cab that I had booked to take us to downtown Chicago never showed. The concierge on-site called companies on our behalf until he found a cab company that would bring in a mini-van to haul all 7 of us.
Very happy with my stay.
Evert thing went real well at this hotel. The breakfast was excellent. My wife and I enjoyed the free cookies and hot chocolate at bed time. The bathroom was clean and worked as they should. The carpet was clean to and from the room. There was no odor that we noticed. Well worth the price. We will stay there again in the near future.
It was a nice hotel room I enjoyed my stay it was clean everything I the room worked and it looked like the sheets were washed and cleaned before the say and it was smoke free there was no smell of smoke which was amazing I glad I stayed there it was over the top
EVERYTHING WAS FINE EXCEPT THE INSIDE OF THE DRAWERS WAS YUCKY. THE STAFF WAS VERY GOOD AND HELPFULL EXCEPT THE LATE NIGHT MANAGER WHEN I CHECKED IN. HE WAS NOT AT THE FRONT DESK AND THE PHONE DIDN'T WORK WHEN I TRYED TO CALL HIM. I HAD TO CALL THE MAIN HOTEL NUMBER AND THEY COULDN'T REACH HIM. HE FINALLY SHOWED UP AT THE FRONT DESK AND SMELLED LIKE HE HADN'T BATHED THIS YEAR.
The hotel was very nice. Clean. Breakfast was not amazing, but not disgusting. What really made my seat great was the young lady checking us in, and the young gentleman who cheked us in for the second room for our party the next day. They were so nice, and really went above and beyond.
The cleaning staff did a bang up job, rooms were clean and stocked. Pool area could really use a hot tub, but that is not a deal breaker.
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