We have stayed at a few hotels in the area. This is by far the nicest for the price. The lobby layout is very cutting edge and friendly. Breakfast was a bit costly, but you are provided a good amount of food for the money. The staff was very good however we noticed a fridge and microwave in the hall. The staff member picking it up said we could get it in our room for free. Great offer. Advertise it in the room a bit more. We didn't need it so we took a pass.
The room was fantastic. Working in the hotel industry for 20+ years I know this can be a low point at many hotels. Not this one. The bed was incredible and the whole room functionality to work or relax was all covered. I really appreciate a comfy chair to sit in after a long day. Our room had a sofa sleeper.
P.S. The staff's attention to detail was not overlooked and I enjoyed the Chicago Bears theme and allowing the staff to dress accordingly.
Very impressive for the money!
My stay was business related, however next time I plan a weekend in Chicago, I'll be staying here again. The rooms are very nice, well kept and clean. The staff is very helpful and courteous. Great place to stay.
EVERYTHING WAS FINE EXCEPT THE INSIDE OF THE DRAWERS WAS YUCKY. THE STAFF WAS VERY GOOD AND HELPFULL EXCEPT THE LATE NIGHT MANAGER WHEN I CHECKED IN. HE WAS NOT AT THE FRONT DESK AND THE PHONE DIDN'T WORK WHEN I TRYED TO CALL HIM. I HAD TO CALL THE MAIN HOTEL NUMBER AND THEY COULDN'T REACH HIM. HE FINALLY SHOWED UP AT THE FRONT DESK AND SMELLED LIKE HE HADN'T BATHED THIS YEAR.
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