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Reviews of New Hotel De Lives

3 out of 5
New Hotel De Lives
Chaussée De Liège 1178, Namur

Reviews

6.4
Rating 10 - Excellent. 17 out of 143 reviews" "
Rating 8 - Good. 53 out of 143 reviews" "
Rating 6 - Okay. 32 out of 143 reviews" "
Rating 4 - Poor. 20 out of 143 reviews" "
Rating 2 - Terrible. 21 out of 143 reviews" "

7.2/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

LODEWIJK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s convenient
Stayed 1 night in Feb 2024

2/10 Terrible

Kevin

Stayed 1 night in Apr 2023

8/10 Good

Mr Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities
Property clean, staff friendly, food good, lovely hot shower. Road noise early morning even with windows closed, but hotel is on a main road so should be expected.
Stayed 2 nights in Aug 2022

2/10 Terrible

Chandrakant

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst place to stay
Worst place ever, stinky, unclean bed sheets
Stayed 1 night in Aug 2022

4/10 Poor

LODEWIJK

Disliked: Staff & service, property conditions & facilities
There is no 24 - hour desk, so I turned up at 2 pm just to pick up te key (room was paid for). Was not possible, but they ' would sent me a mail how to get in after 10 pm'. At 4.30 pm still no mail, so I started calling. Ater 6 calls still no mail (and by then my dinnerparty was starting). Was afraid I had nowhere to sleep, so I got my car out of the garage (breaking my fixed rate) and drove up there. (10 min by car). When I came in I heard ' it was just sent'. But when I opened my mail it turned out there were no entry instructions. They wanted a 100 euro deposit. Gave them the deposit after waiting about 20 minutes and drove back to my dinner party. I was furious, lost more that 1 hour and needed to engage in a new fixed amount for my car. But had I not done this, i had to sleep in my car...
Stayed 1 night in Jun 2022

4/10 Poor

Shirish

Liked: Room comfort
Disliked: Staff & service
Very small double bed.
Late checkin was very complicated. Managed with lot of effort. Hotel.com concierge also was not of any help. The double bed in room was too small. Very hard to sleep.
Stayed 1 night in Jun 2022

8/10 Good

Stephanie

Stayed 1 night in May 2022

8/10 Good

Simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 4 nights in Jan 2020

10/10 Excellent

Thomas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing ++++
Amazing place Great restaurant Clean rooms Great price Attentive and friendly staff
Stayed 1 night in Dec 2019

10/10 Excellent

catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing breakfast buffet
Stayed 1 night in Dec 2019

2/10 Terrible

Isabel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stairs in darkness and room not clean
Room was given to someone else were being given room with double bed this was inappropriate for me and my adult son. Hotel and restaurant busy, not much staff. Offered studio on top floor. Views great, but two flights of stairs with no lighting, dangerous not able to see steps. Room had no toilletries, tea/coffee maker, fridge had dirty plate and meat inside plus not mentioning what was in the bin in the bathroom! I was endlessly going up and downstairs asking for this and that with not much joy, being presented with a person who was agitated and to busy to accommodate. I am now awaiting an apology from the hotel. I can understand they were busy but all I needed was a restful evening not a stressful one!
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Lynn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and wonderful staff!
Wonderful staff, comfortable spacious room and clean. Food was perfect in the restaurant and breakfast was a great selection. You cook your own omelette/eggs and bacon, also there's a waffle maker! Yum!
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant experience all round, bit of a wait in restaurant even though we were pre booked but they were extremely busy with outside trade as well as hotel guests.
Stayed 1 night in Sep 2019

8/10 Good

Henrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean hotel
Nice hotel for an overnight stay, easy access .
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Liked: Room comfort
Interior of our room quite spacious but let down by decor being a bit tired , crack in bathroom sink and shower rose not long enough etc , area nice and close to river Moselle . Evening meal ok bit spoiled by managers shirt covered in sweat and indifferent attitude to our presence otherwise ok
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Nice setting on the river. Staff helpful. Tv remote not working properly. Broken sink.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Stayed 1 night in Jun 2019

2/10 Terrible

Stuart

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will not stay again !!
I stayed at this hotel for business and it was dirty and the shower plug did not work despite asking for a second room, It was the same. Even after checking out after a few hours I was still charged for 2 nights despite my protest! I still look to be refunded for this but it seems they do not care.
Stayed 2 nights in Apr 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2019

4/10 Poor

Verified traveller

Stayed 1 night in Mar 2019

6/10 Okay

Ron, uk

Liked: Staff & service
Disliked: Room comfort
No sleep
I booked a double room for just myself and when I went to the room the heating pipes were banging so I asked for another room. The only other rooms were twins which I had to take but the pipes were banging all night there too. The shower was in the bath with a small screen and the shower head was so blocked it was coming out all round, spraying everywhere but me resulting in a flooded bathroom. Expensive restaurant.
Stayed 1 night in Feb 2018

2/10 Terrible

Verified traveller

Liked: Staff & service
Don't stay here.
Hotel was used for 'rental by the hour' for 'nightly activities'. Management know this, but still rent out rooms next to 'regular travelers. When you can't get to sleep until 2.30 when your the users of the next room are busy, it is not ideal. Rooms at front also suffer from road noise, as it is 20 yards from main road. Otherwise, nice, clean and very cheap accommodation. Breakfast ok, but a 10 Euro breakfast costs 12, as they add local taxes, even though there is no explanation. Entry to drive is VERY steep, so take care.

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Private
Private

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

charles, Derby England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
stopped off on way back from holiday in Italy,very convenient

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast at 10e seemed too much but eggs and fruit salad good.

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
service
The hotel was nice and clean and had everything we wanted. But the quality of the service left us feeling they did not know what they were doing, they were easily confused when asking for drinks or when dining. And we were asked to come back later to check out as the staff that were there didnt know how to do it. They seemed to be trainees!

6/10 Okay

Julia

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Leider ist das Zimmer nicht sauber, Spinnenweben am Bett und Dreck auf dem Boden. Leere Wasserflaschen bei Ankunft. Im Bad keine Möglichkeit sein Handtuch aufzuhängen. Gardinen nicht richtig befestigt, es fehlen Glühbirnen in den Lampen. Im Kleiderschrank liegt das Brett auf dem Boden. Wenig liebevoll und benötigt dringend eine Modernisierung. Kinderbett haben wir zusammengestellt, da wir Platz brauchten. Unser Sohn ist 10 Jahre alt, wie angegeben.
Stayed 1 night in Aug 2023

8/10 Good

Dominique

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très satisfaits ... un petit bémol pour le petit déjeuner
Stayed 2 nights in Aug 2023

2/10 Terrible

Claudia

Stayed 1 night in Aug 2023

10/10 Excellent

Laust

Stayed 1 night in Jun 2023

2/10 Terrible

Massimo

Stayed 2 nights in Jun 2023

8/10 Good

Dr. Rolf

Liked: Cleanliness, staff & service, room comfort
Direkt am Fluss Maas
Von jungen Leuten geführtes und wohl auch renoviertes, rund 100 Jahre altes Haus mit gut besuchtem Restaurant. Blick auf Hauptstraße und Fluß Maas. Im Badezimmer roch es nach Kanalisation - Ursache unauffindbar - man mußte die Badezimmertür geschlossen halten. Freundliches Personal.
Blick aus dem Hotelzimmer Nr. 18
Stayed 2 nights in May 2023

4/10 Poor

Edwin

Stayed 2 nights in Nov 2022

8/10 Good

Leif

Stayed 1 night in Oct 2022

6/10 Okay

Susanne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Leicht zu finden, liegt direkt an einer Hauptstraße/ Bushaltestelle
Stayed 1 night in Oct 2022

10/10 Excellent

Maxime

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
un agréable hôtel proche de Namur
Le séjour était très agréable, le personnel de l'hôtel était vraiment très accueillant et disponible. Nous avons diner au restaurant de l'hôtel et c'était très bon et très raisonnable rapport qualité/prix; Si nous devons retourner visiter nos clients dans la région, nous prendrons surement une chambre chez eux.
Stayed 1 night in Sep 2022

6/10 Okay

Jean-Marc

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
franchement bof
Arrivé un peu tardive, accueil correct par contre au niveau restaurant bof. Il faut réserver et le service est quelque peu non chaland.. Le wifi est très bien au niveau du restaurant par contre nul dans les chambres qui sont confortables. Pour une version travail à éviter si on veut profiter de la soirée pour préparer ses réunions du lendemain...
Stayed 1 night in Sep 2022

4/10 Poor

Harald

Business traveller
Disliked: Staff & service
Poor service
Overpriced food and not a good feeling for service.
Stayed 1 night in Aug 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

6/10 Okay

Monika

Stayed 1 night in Jul 2022

2/10 Terrible

Ann

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
泊單車收費，水吧要100歐元按金應預先說明！收費後要十天才退回不合理。退房時沒有帳單！說會電郵給我，兩星期仍未收到！提供的風扇壞了，要求更換，只有一把微型風扇。前台服務員說只是學生，什麼也未能幫忙！餐廳酒店管理很有問題！如要帳單，要再電郵酒店索取，十分不合理！
Stayed 1 night in Jul 2022

6/10 Okay

filip

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
Nieuw bouw zonder isolatie'je hoort de Buren naar het toilet gaan. Matig warm water
Stayed 1 night in Jul 2022

2/10 Terrible

Björn

Stayed 1 night in Jun 2022

8/10 Good

tony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

2/10 Terrible

Lars

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Watch up if you pay deposit
The stay was OK, but I paid 100 euro deposit, and so far they havn't paid back. Nerly one mounth
Stayed 1 night in Aug 2021

2/10 Terrible

Joseph

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
TROP cher pour ce que le site proposait !
La chambre ne correspondait pas à la photo sur le site. Vétuste, pas de place, pas d'ascenseur et j’en passe. Salle de bain désuètes et pas commode. Restaurant inorganisé, attente interminable et franchement cuisine de cantine.
Stayed 1 night in Jul 2021