Terrace/patio
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Reviews of Hilton Garden Inn Mystic/Groton

3 out of 5
Hilton Garden Inn Mystic/Groton
224 Gold Star Hwy, Groton, CT

Reviews

8.6

Excellent

Rating 10 - Excellent. 520 out of 1002 reviews" "
Rating 8 - Good. 318 out of 1002 reviews" "
Rating 6 - Okay. 93 out of 1002 reviews" "
Rating 4 - Poor. 38 out of 1002 reviews" "
Rating 2 - Terrible. 33 out of 1002 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Check in was easy and quick
Stayed 1 night in Apr 2024

6/10 Okay

Maureen

Travelled with pets
Liked: Staff & service
Disliked: Amenities
Dated property needs some freshening, tvs don’t have apps, food at breakfast is poor quality with ingredients like high fructose corn syrup and butter made from chemicals
Stayed 1 night in Apr 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Gretchen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ease of checking in and out-
Stayed 1 night in Mar 2024

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay, it’s very quiet at night and the breakfast in the morning is good.
Stayed 1 night in Feb 2024

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I like the hotel.
Stayed 2 nights in Mar 2024

8/10 Good

Angelina

Travelled with family
Liked: Cleanliness, staff & service
Bed and pillows could be more comfortable. Properties ice machines were not in working order. The TV was not operating correctly and had to be tended to.
Stayed 1 night in Mar 2024

8/10 Good

Sara

Travelled with family, Travelled with group
Friendly staff, room was clean, would stay again.
Stayed 1 night in Mar 2024

8/10 Good

Gail, Levittown

Stayed 1 night in Mar 2024

10/10 Excellent

Josephine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was spacious (had a surprise second bathroom) and very clean. Enough room for my family of four...kids loved the pool.
Stayed 1 night in Mar 2024

10/10 Excellent

Corey

Stayed 1 night in Mar 2024

8/10 Good

Greco

Liked: Cleanliness, staff & service, property conditions & facilities
The property was well kept and plenty of parking, Walmart right next door! Lobby was clean and felt comfy. The room was clean and adequately maintained. The bathroom will need updating in the near future. It seems that this property had changed hands recently. I would definitely stay here again next time I come to see my son.
Stayed 1 night in Mar 2024

8/10 Good

Yana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Aarthi

Stayed 1 night in Mar 2024

10/10 Excellent

Melissa

Business traveller
Sarah checked me in and was lovely
Stayed 1 night in Feb 2024

10/10 Excellent

Jody

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great
Stayed 1 night in Feb 2024

10/10 Excellent

Christine

Liked: Cleanliness
Stayed 1 night in Feb 2024

10/10 Excellent

James, HOLLISTON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 1 night in Feb 2024

10/10 Excellent

Amarilys, Chelsea

Stayed 1 night in Feb 2024

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Chelsie, Rio Grande

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in Jan 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Austin

Disliked: Staff & service, property conditions & facilities
Extremely unhappy pool was closed which was we we went there and also the lock and my door was broke
Stayed 1 night in Jan 2024

10/10 Excellent

Edmund

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to Rt 95
Stayed 1 night in Jan 2024

10/10 Excellent

Michelle

Stayed 1 night in Jan 2024

10/10 Excellent

NICOLE

Stayed 2 nights in Jan 2024

8/10 Good

Paula

Stayed 1 night in Jan 2024

6/10 Okay

Carly

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

James

Stayed 1 night in Jan 2024

8/10 Good

Jeffrey

Stayed 1 night in Jan 2024

2/10 Terrible

Chrystal

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Harriet, Manhasset

Stayed 1 night in Dec 2023

10/10 Excellent

Pina Laura

Stayed 1 night in Dec 2023

10/10 Excellent

Candace

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The bedding is dated, everything was fine
Stayed 1 night in Dec 2023

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Julian

Stayed 1 night in Dec 2023

6/10 Okay

Michael

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
This place needs some serious upgrades including the treadmills
Stayed 1 night in Dec 2023

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall very nice😁
The room was clean, quiet and comfortable. No surprises. Breakfast was good but not exceptional.
Stayed 2 nights in Dec 2023

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to find and everyone so nice and accommodating! Beautiful hotel
Stayed 1 night in Dec 2023

6/10 Okay

Beth

Stayed 1 night in Nov 2023

6/10 Okay

Jacob

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I used to always come to hiltons and was very happy with the free breakfast option, I was so excited to get out of bed then come down to eat breakfast, but then I found out by surprise I had to pay after. Going forward I am going to stay at other hotels that offer free breakfast
Stayed 1 night in Nov 2023

10/10 Excellent

Kathleen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had the best stay / beds are very comfortable and the hotel was immaculate, and the staff was amazing
Stayed 1 night in Nov 2023

10/10 Excellent

Brian

Stayed 1 night in Nov 2023

8/10 Good

Krista

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023

10/10 Excellent

Herman

Stayed 2 nights in Oct 2023

10/10 Excellent

Joseph D

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is convenient to the places that I wanted to visit. The place was clean, staff was great, plenty of parking.
Stayed 2 nights in Oct 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice hotel. Clean. Great staff.
Stayed 1 night in Oct 2023

8/10 Good

james

Stayed 1 night in Oct 2023

6/10 Okay

Debra

Stayed 1 night in Oct 2023