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Reviews of Budget Inn North Stonington

2 out of 5
Budget Inn North Stonington
593 Providence-New London Turnpike, North Stonington, CT

Reviews

4.0
Rating 10 - Excellent. 10 out of 187 reviews" "
Rating 8 - Good. 9 out of 187 reviews" "
Rating 6 - Okay. 32 out of 187 reviews" "
Rating 4 - Poor. 44 out of 187 reviews" "
Rating 2 - Terrible. 92 out of 187 reviews" "

4.4/10

Cleanliness

5.0/10

Staff & service

3.2/10

Amenities

3.4/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

4/10 Poor

Lynne

Travelled with partner
Disliked: Property conditions & facilities
Insufficient bedding for cold weather; HVAC unit inadequate. Insufficient towels, too few outlets, one bedside lamp not working. Fridge, but nowhere to plug it in.
Stayed 1 night in Nov 2023

10/10 Excellent

Melissa

Stayed 1 night in Oct 2023

4/10 Poor

Robert

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No amenities. Not even an ice machine. Toilet, under sink and shower all leaked. Door lock was broken. No refrigerator or microwave. No hairdryer. Place was unkempt and dirty. Faucet on sick had no hot water pressure. The manager did move us to another room, but it wasn't much better. I can't believe Expedia would actually offer this hotel on it's site. Don't they inspect the properties before they try to book them? The manager did everything she could to make us more comfortable but it was too awful to do much. We were extremely overcharged for our stay. I would like a refund.
Stayed 3 nights in Sep 2023

6/10 Okay

Dorothy

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Smoky smelly room, no coffee in room, plus front office was locked when we went to get a coffee. Outlets were high on the wall and difficult to access. Room was barely adequate. Fortunately, it was only for one night.
Stayed 1 night in Sep 2023

2/10 Terrible

Chris

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Lady at front desk was friendly. Front motel door completely rustef. Room looked like it had not been used on awhile. Radiator cover missing off radiator in bathroom Tv remote dirty. Tv itself was dirty. Shheets were ok. No toilet paper, had to go to front desk to get. A real no frills motel. Cheap accomodations if you are just sleeping and leaving quickly. Seemed safe. Gas stations and quick food nearby.
Stayed 1 night in Sep 2023

2/10 Terrible

Laura

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Furniture was broken, fridge was broken, sink was broken, toliet was broken, and shower only had very, very hot water or very, very cold water. Building was dilapidated, dirty, and falling apart. Horrified that Expedia would even offer such a place!!
Stayed 1 night in Sep 2023

4/10 Poor

sue

Travelled with partner
Disliked: Amenities, property conditions & facilities
No water pressure in shower. Missing top sheet on bed. Hole in wall covered with duct tape
Stayed 1 night in Sep 2023

2/10 Terrible

Stephen

Disliked: Cleanliness, staff & service, property conditions & facilities
We arrived and had to phone the manager to check in. Our room has an odor of mildew. There was no toilet paper, fortunately I brought one with me. The bathroom was full of rust along the perimeter because there was no fan to remove it. The shower could not be regulated and it was either scalding or cold. Nothing says ambiance like a microwave situated between the beds. If I wanted better reviews I would start with a total update. We were unfortunately unable to find lodging on a holiday weekend but definitely would have checked out had we found one. We won't be back.
Stayed 2 nights in Sep 2023

2/10 Terrible

Ashley

Stayed 1 night in Aug 2023

4/10 Poor

sergey

Disliked: Property conditions & facilities
ROOM WILL NOT BE CLEANED UNTIL YOU TELL THEM TO CLEAN, OTHERWISE IT WILL STAY UNTOUCHED FOR DAYS. WATER IS STINKY AND RUSTY (BOTH COLD AND HOT WATER). CAN'T EVEN BRUSH TEETH OR TAKE SHOWER, NOT SURE HOW HEALTH DEPARTMENT INSPECTORS LET THIS SLIDE.
Stayed 7 nights in Jul 2023

2/10 Terrible

Pam

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
SHOCKING!! I have never in my life stayed at a more disgusting motel. The toilet was filthy, the tub was stained and streaked orange. The sheets were dirty. There was a hole in the chair and the curtains were hanging off on one side. The final straw that had us packing up to leave was a bug crawling near our bags. We have pictures to prove it.
Stayed 1 night in Jul 2023

4/10 Poor

Maura

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We wanted to stay one night instead of travel but could not think about sleeping in the room due to its poor condition.
Stayed 1 night in Jul 2023

4/10 Poor

Jeremy

Travelled with family
Disliked: Cleanliness, staff & service
Stayed 1 night in Jul 2023

4/10 Poor

Edward and sherry

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Worst place we have ever stayed at. Air conditioning didn't work and was extremely noisy as were the people on either side of us. We will never go back.
Stayed 1 night in Jul 2023

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
It was cosy.
Stayed 2 nights in Jun 2023

4/10 Poor

Maria

Liked: Staff & service
Disliked: Property conditions & facilities
Staff was good the facility needs a complete overhaul. Paint chipping, rust in bathroom
Stayed 1 night in May 2023

6/10 Okay

Monique

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
If you’re just looking for a bed and shower then ok but I was expecting a little more cleaner. It needs renovations.
Stayed 1 night in Apr 2023

2/10 Terrible

Samantha

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was so gross we refused to stay there and had to find another place last minute. Room smelled, hair all over bathroom, stains all over mattress. Bottom floor window didn't lock.
Stayed 1 night in Oct 2022

2/10 Terrible

jose

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I ended up returning the keys same day didn’t stayed . That said it all . Call Expedia they couldn’t reach them for my money back . Sad . Never again
Stayed 1 night in Sep 2022

10/10 Excellent

Patricia

Stayed 1 night in Oct 2022

2/10 Terrible

Hunter and Christine

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
There was nobody at the front desk, just a sign telling us to knock on a certain room door. When that person woke up they couldn't find anyone to check us in. We ran away very fast!
Stayed 1 night in Sep 2022

8/10 Good

Mary

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Was clean but very old place. Toilet bowl needed to be cleaned. A lot of stains. All in all though would stay again
Stayed 1 night in Sep 2022

6/10 Okay

Cheryl

Travelled with partner
Liked: Staff & service
Disliked: Amenities
The hotel itself is in a nice, quiet area. The man at the front desk was really friendly. The room itself was just ok. There was soaps but no shampoos that you usually find in other hotels. There was also no coffee pot which I thought was odd. The shower was a little hard to get to work at first as well.
Stayed 1 night in Aug 2022

2/10 Terrible

Joseph

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the Worst
Place was a dump. None of the amenities listed were there. No wifi, TV didn't even work. No service. Only time we saw anyone was check in. Had to ring bell to get him. Later, when trying to get him for additional roll of toilet paper (there was only one half used roll on arrival), he didn't answer the bell. No one cleaned the room after first day.. Seems like proprietor is only one there and is just running it into the ground until he can sell the land.
Stayed 2 nights in Aug 2022

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

6/10 Okay

Stephen

Business traveller
Liked: Staff & service
Disliked: Amenities
Hotel was conveniently located for business accounts I called on. No shampoo and shower was broken on last morning. Will never stay here again. Mike the manager was friendly but place was not my cup of tea.
Stayed 2 nights in Aug 2022

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found it to be very expensive for a no frills motel.
Stayed 2 nights in Aug 2022

4/10 Poor

Joseph

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
had a hard time flushing the toliet and rusty as the tub rusty wanted to take a bath the wife said if you do stay in the suv not my idea of a get away would had more fun in a card box be smart do not go here!!!!
Stayed 2 nights in Jul 2022

6/10 Okay

DAVID

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
It was clean
Stayed 1 night in Jul 2022

2/10 Terrible

Curtis

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The shower did not work. No water, which was OK as there were very few towels.
Stayed 1 night in Jul 2022

2/10 Terrible

Gina

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not book this place.
If I do not receive a full refund I will be filing a credit card dispute. I did not end up staying at this disgusting motel as the room was so smoke filled and smelly that my daughter could not breathe the second we got into the room. I immediately went to the manager to say that we are not staying there and requested a refund which he declined. Utterly disgusting place.
Stayed 1 night in Jul 2022

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very disappointed
Very dirty, no amenities, very old.
Stayed 1 night in Jul 2022

6/10 Okay

Dustin

Stayed 2 nights in Jul 2022

2/10 Terrible

Kenneth

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I stayed here out of desperation so I didn't expect much. It was way worse than I expected. The room was not so clean. The shower would trickle water out of the dirty shower head and at times would randomly be burning hot. The mattresses are extremely old. The box springs and mattresses were sagging badly. You could feel every spring on the bed. Its not like this was a $70 hotel it cost $150 for this. I would have rather slept in the car. All that being said the location was convenient and the staff was really cool. They were accommodating and friendly. I think they were in room 103. 5 stars to them, I know this mess isn't their fault.
Stayed 1 night in Jul 2022

2/10 Terrible

peter

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very dirty. It is very unsafe. Also it smells very bad.
Stayed 2 nights in Jul 2022

2/10 Terrible

Paul

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
False advertising
Stayed 1 night in Jul 2022

4/10 Poor

Charles

Business traveller
Liked: Room comfort
Disliked: Cleanliness
Stayed 1 night in Jun 2022

4/10 Poor

Karolyn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very unpleasant stay booked online and when arrived with food to prepare for meals we had no refrigerator,microwave so unable to eat our food had to go out also went to take shower next morning shower head did not work so unable to clean up went down to service area they said that they had stock enough for every other room and ours werent one of them they should of told me that before I booked it also used soap and washcloth on tub from person booked before us not ready to stay there again any time soon
Stayed 2 nights in May 2022

2/10 Terrible

tyrone

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Very old. Was cold staff dud bring me a heater upstairs. But very inconvenient. Water was hot that night but couldn't take a shower in the morning, water was cold.
Stayed 1 night in Mar 2022

2/10 Terrible

Gary

Travelled with partner
Disliked: Amenities, property conditions & facilities
This has got to be the worst place I have ever stayed in. First of all, it is currently booking online at 67 dollars a night. You charged me 154 for a one night stay, The property was strewn with trash all over the place. The hedges outside had a dirty toilet bowl brush and dirty paper plates strewn on top. The room had a god awful smell in it. It smelt moldy. I get sick thinking about it. There was no place to hang up my clothes. I had to use the corner of the bureau to hang my clothing on. The bedding had multiple holes and rips in it. When I was checking in the manager said the water might be brown but it is ok. Huh! Then the tv didn’t work so I had get the manager. He blame the people that stay there for breaking everything.There was no ice maker or common area where it’s listed to be. There was no coffee maker in the room although it’s listed. Only one night lamp worked. The other one didn’t have a socket to plug into. The fridge in the room had dirt all around the rubber seals. It wasn’t plugged in although there was a socket . You can’t make this stuff up. The only good thing was it did have heat. Beside that, there is nothing nice about this entire motel. You should not be listing dirty dirty places like for your clients and then charge them double the current booking price being charged online. I honestly feel that I was deceived by your advertisement of this place and you need to make this right.
Stayed 1 night in Oct 2021

6/10 Okay

Gloria

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very old but nice front desk
Very nice man at front desk. It’s a very old place but just off 195 which made it convenient. The bed was a soft one. We couldn’t make shower work in the morning, and was going to let them know but couldn’t get hold of anyone. We were in a hurry so didn’t have a shower. The best thing he did was gave us a recommendation for dinner and it was spit on! It was the Mystic Pizza 3 miles up the road, don’t be put off by the name. It was a fantastic very reasonably priced Italian restaurant.
Stayed 1 night in Oct 2021

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Not worth the money paid.
Outdated rooms, broken cabinets, no working refrigerator, shower not cleaned well there was the previous persons razor cover left in bathtub. Very dissatisfied for rate of the room.
Stayed 1 night in Oct 2021

2/10 Terrible

Robert

Stayed 1 night in Oct 2021

2/10 Terrible

Sandra

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was musty and smelly. Bathroom was dirty.
Stayed 1 night in Oct 2021

6/10 Okay

Jonathan R

Disliked: Cleanliness, amenities, property conditions & facilities
Dirty, old. Holes in comforter and blankets.
Stayed 1 night in Aug 2021

8/10 Good

aaron

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Stayed 1 night in Aug 2021

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Not worth it. Waste of our money. The room was gross and dirty.
Stayed 2 nights in Aug 2021

2/10 Terrible

Loretta

Stayed 2 nights in Aug 2021

2/10 Terrible

Verified traveller

Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely the worst I’ve ever seen...refused to stay in this dump!
Stayed 2 nights in Aug 2021

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Very old, but room was clean. Not even a cup in the room. Could have used an ice machine.
Stayed 1 night in Aug 2021