Aerial view
Check availability

Reviews of Suvarna Residency

3 out of 5
Suvarna Residency
1015, Udayaravi Road, Kuvempunagar, Mysore

Reviews

6.0
Rating 10 - Excellent. 5 out of 15 reviews" "
Rating 8 - Good. 1 out of 15 reviews" "
Rating 6 - Okay. 2 out of 15 reviews" "
Rating 4 - Poor. 3 out of 15 reviews" "
Rating 2 - Terrible. 4 out of 15 reviews" "

7.0/10

Cleanliness

7.0/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Bhanu

Stayed 2 nights in Nov 2022

4/10 Poor

Verified traveller

Average
Hotel was good for just night stay room service to improve check out was bad , no one at the desk left thr key on desk left
Stayed 1 night in Aug 2018
Response from kashyap on 6 Sept 2018
sorry to know you had a bad experience with the front office staff. unfortunately it was the bell boy who attended you at your arrival in the mid night. we apologize and ensure you will have a pleasant stay during your next visit. thanks for writing

10/10 Excellent

Surya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Nice place easily accessible rooms are clean restaurant attached service response is good parking also available
Stayed 1 night in May 2018
Response from kashyap on 29 Jun 2018
thanks for the review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Misleading pictures. Shabby hotel way overpriced.
Hotel is really shabby. Pictures are totally misleading. The room was not very clean either. This hotel does not deserve even half of the price they are charging . Totally unsatisfactory experience.
Response from kas on 28 Jan 2019
Hi, sorry for inconvenience caused, the management has been changed since 2018 and a renovation was made recentrly, please do visit us again to see the difference.

10/10 Excellent

arjun , delhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to Mysore palace
We booked the hotel suvarna residency as they had very good review online and when we called them to confirm our booking to our surprise they suggested us to stay in their new property (Suvarna Comforts) which was very close to Mysore palace and other tourist places because we wanted to sight see the places during our stay and it helped us cover more places in short time. also they have their own travel support which was a added advantage. we were picked up from the travel support as complimentary from railway station on the arrival day. Thanks to the Suvarna group for such a wonderful service.
Response from kas on 28 Jan 2019
thanks for the feeback

10/10 Excellent

Uttam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean Hotel
It was a great stay. Loved it.
Response from kas on 28 Jan 2019
thanks for the review

4/10 Poor

Vivek

Disliked: Staff & service, room comfort
Not worth the price.
The hotel is not according to standards we expected. Rooms are clean but small and the staff is ill trained and doesn't speak any language other than Kannada. Not worth what they charged.
Response from kas on 28 Jan 2019
sorry for inconvenience caused, the management is changed from 2018 and we have done a lot of improvements, please do visit us again to see the difference and enjoy better hospitality

10/10 Excellent

navya, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel with wonderful service
Staying with Suvarna Residency was a wonderful experience with great service, amazing south Indian food and comfortable rooms. The front office staff was very friendly and helped us arranging taxi, guide and sight seeing. Ask for Mr. Kashyap (Seemed to be the owner), he shall help you with his local knowledge. We even got room upgrade for 50% cost to a better and more spacious room. Thanks for Suvarna Residency management team, will visit again soon..! :)
The room we stayed in
Response from Rashmi on 24 Sept 2015
Hello Navya, Hope you had a safe and pleasant journey. Thank you for the wonderful feedback, Looking forward to see you again soon.

10/10 Excellent

Rahul, Dubai, UAE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice economy hotel in prime location of Mysore
The hotel is located in a very decent locality close to many tourist attractions and shopping centres. The front office staff was very kind and allowed us to take the room before the check in process as we were very tired. The hotel staff was very humble and pleasing. Room was neat and well maintained. Service was good and food was excellent. They have in house vegetarian restaurant attached where we were escorted by a room boy for complimentary breakfast. I was happy to see they provide package water and morning newspaper as complimentary. We were given good info about local places and they arranged taxi for local sight seeing. Overall the stay was very comfortable and I recommend this hotel for economy travellers.
KRS
Brindavan Gardens
Zoo
Palace
Response from Rashmi on 24 Sept 2015
Thank you for the wonderful feedback Rahul. Hope you had a safe and pleasant journey. Looking forward to see you again soon.

2/10 Terrible

Shikha, Bhilai,Chhattisgarh

Disliked: Cleanliness, staff & service
Bad behaviour spoiled the stay
When we reached the hotel ,the staff at reception didnot give proper response.He said that our booking was not confirmed which was quite shocking.However,we showed the print-out of the confirmation mail.Then ,we were allotted rooms which were not made up.On our insistence,the rooms were cleaned ,bedcovers changed etc.On the same day in the evening,we were told that our booking is not confirmed and that they had not received any payment from Expedia.They were showing us their bank account vouchers.When we insisted that we had already made payment through Expedia,the owner of the Hotel said that they donot have any understanding with Expedia.We were completely shocked and upset by such behaviour of the owner.He said -I WILL NEVER ALLOW YOU AGAIN IN MY HOTEL! Having travelled world wide ,we had never come across such humiliating experience.We had booked through Expedia ,going by the excellent reputation.On the last day ,the hotel staff demanded the entire amount of stay (hotel tariff).The only consolation available to us were our friends who were locals of Mysore.They had to intervene and sort out the matter.Infact, my children and I went to railway station with our luggage while my husband was held back.All the while we wooried as to whater he would make it to staion on time.By God's grace with the help of our friend's , my husband could reach the station just on time. Please check with the hotel authorities so that no other tourist faces such harrowing experiences.
Response from Pradeep Kashyap on 11 Sept 2015
Hi Michael, the Hotel management has been changed now from July 2015. We have renovated and have made lots of improvement in hotel features and facilities. Please do visit us again on your next visit to Mysore. Hope to see you again soon.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Suvarna - quite far from the city centre
This hotel was ok, a bit over priced, for the same price I have stayed in better hotels in India and within the same state. Its not very close to the train station or any of the sight seeing places. The staff were helpful although i did get some information from them which was wrong, but it was christmas day and so probably an unusual case. The restaurant adjoined with the hotel was quite reasonable and the staff were very friendly.
Response from Hi Michael on 14 Nov 2015
Hello Sir/Madam, the hotel management is changed from Sept 2016. We have done a lot of renovation and improved the quality of service with better trained staff and offering value added services like complimentary breakfast, Free wifi, complimentary pakage water and morning newspaper etc. Kindly visit us again and see the difference. Hope to see you again soon. Thanks Management Suvarna Residency

6/10 Okay

steve, Bangalore

Liked: Property conditions & facilities, room comfort
My Trip to mysore and stay here
Good: This room stay is in a decent residential location with nearby shopping places and restaurants. I wouldnt say this is a hotel, its a room-stay option or Lodge. Hot water all thru the day. decent Television Tea / coffee of request - at cost - not free Bad: Bad car parking area. I had booked a Deluxe Non-AC room thru Hotel.com and the reception lady gave me a tiny standard room (got to know from the room boy). I had to argue with her to get my deserved deluxe room. This is a matter of trust where I feel I was cheated.
Response from Hi Michael on 14 Nov 2015
Hello Sir/Madam, the hotel management is changed from Sept 2016. We have done a lot of renovation and improved the quality of service with better trained staff and offering value added services like complimentary breakfast, Free wifi, complimentary pakage water and morning newspaper etc. Kindly visit us again and see the difference. Hope to see you again soon. Thanks Management Suvarna Residency

8/10 Good

Chintan, Mumbai

Liked: Cleanliness, staff & service, room comfort
Suvarna residency in Mysore
Good central location allowing easy transport to all site seeing places, good eateries around the hotel, Clean rooms with all basic facilities considering the low budget, Recommendable for those who want a clean low budget hotel in good locality or for a short transit trip.
Response from Hi Michael on 14 Nov 2015
Hello Chintan, Thanks for the feedback. The hotel management is changed from Sept 2016. We have done a lot of renovation and improved the quality of service with better trained staff and offering value added services like complimentary breakfast, Free wifi, complimentary pakage water and morning newspaper etc. Kindly visit us again and see the difference. Hope to see you again soon. Thanks Management Suvarna Residency

6/10 Okay

Sylvette

Liked: Cleanliness
Hotel très bien situé
Le 2 eme etablissement où le propriétaire nous a gentiment emmener est proche du palis et du centre de la ville. La chambre était néanmoins très petite, les chambres plus grandes ne comportaient pas de lit double. Confort rudimentaire mais satisfaisant pour le prix payé
Response from kas on 28 Jan 2019
sorry for inconvenience caused, the management is changed from 2018 and we have done a lot of improvements, please do visit us again to see the difference and enjoy better hospitality

2/10 Terrible

Michael, Denmark

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel ever
Out of many hotels this one is my worst experience ever. Noting worked in a louse and outworn dirty hotel
Response from Hi Michael on 14 Nov 2015
Hi Michael, the Hotel management has been changed now from July 2015. We have renovated and have made lots of improvement in hotel features and facilities. Please do visit us again on your next visit to Mysore. Hope to see you again soon.