Ratings based on 32 Verified Reviews

They paid and stayed. We double-checked.
3.2 out of 5
94% of guests recommend
3.3 Room cleanliness
3.2 Service & staff
3.2 Room comfort
2.9 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom NY

OK hotel next to shopping

Posted 03-Dec-2014
Pros: Close to shopping
Cons: The fitness room was taken out. I really missed it. The breakfast could be more substantial. It was all carbs.
Location: Shopping, beach
Spent several nights visiting family in Myrtle Beach
Comment from Hotel Management
13-Dec-2014 by Hotel General Manager, Hotel Management
Dear Jo, Thank you for reaching out to us with your comments following your recent stay at the Sleep Inn & Suites of Myrtle Beach, SC. I am very glad to know that our hotel's location was convenient for visiting with your family and getting some shopping done. While we appreciate hearing about the things that pleased you, we always also like to know about where we could have improved. If there's anything specific that we could have done to earn a 5-star review from you, please let us know about it either when you make your next reservations or at your next check-in to our hotel. We would love to have the chance to provide you with a superb experience here during your next trip to Myrtle Beach! Regards, Pritesh Patel General Manager
4 out of 5
Recommended
for Everyone
by A verified travellerfrom New Jersey

Fantastic for the price

Posted 07-Oct-2014
Pros: Good location and price
Cons: Sink, ice bucket and coffee maker very dusty
Location: Walked across street to Tanger outlets
People were nice and helpful. Room was really nice for the price, alittle more dusting would be good. Continental breakfast was amazing, plentiful and large variety
Comment from Hotel Management
13-Oct-2014 by Hotel General Manager, Hotel Management
Dear Dee, Thank you for taking the time to reach out to us and to other Expedia users with your comments following your recent stay at the Sleep Inn & Suites of Myrtle Beach, SC. I am very happy to hear that you really enjoyed most of your time at our property, and that you were especially pleased with our complimentary breakfast bar. It's also wonderful to know that you feel as if you received a great value from our hotel based on the price that you paid. I do sincerely apologize that you found some dust in your room though, and I will address this issue with our housekeeping department immediately. We strive to completely satisfy all of our guests and hope to be able to provide you with a full 5-star experience during your next visit to our Sleep Inn & Suites hotel! Regards, Pritesh Patel General Manager
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Germany

Empfehlenswert

Posted 01-Oct-2014
Zimmer sind sauber, Bad etwas klein. Frühstück gut, leider funktionierten aus technischen Gründen gerade Toaster und Waffeleisen nicht. Es gibt nur vier Tische neben der Lobby, sehr wenig.
Comment from Hotel Management
07-Oct-2014 by Hotel General Manager, Hotel Management
Sehr geehrter Gast, Vielen Dank für den Aufenthalt im Sleep Inn & Suites Myrtle Beach, SC! Wir aufrichtig schätzen die Möglichkeit, Sie als unseren Gast während Ihres letzten Besuch in unserem Bereich haben. Ich bin sehr froh, dass Sie sich die Zeit zu erreichen, um uns mit Ihren Kommentaren. Ich entschuldige mich, dass du nicht ganz satsified mit allen Aspekten der Ihren Aufenthalt bei uns waren, und wir werden Ihr Feedback nutzen, um eine bessere Hotelerlebnis für alle unsere zukünftigen Gäste zu schaffen. Ich hoffe, dass Sie in der Lage sein, unsere Region sehr bald wieder zurück; wir freuen uns auf die Möglichkeit, eine volle 5-Sterne Bewertung verdienen, von Ihnen unseren nächsten Aufenthalt bei uns followingy. Grüße, Pritesh Patel Hauptgeschäftsführer
2 out of 5
Recommended
for Personal Event
by A verified traveller

This traveller left a rating score only Posted 23-Sep-2014 on Hotels.com
4 out of 5
Recommended
by A verified traveller

This traveller left a rating score only Posted 18-Sep-2014 on Hotels.com
4 out of 5
Recommended
by A verified traveller

Good stay

Posted 16-Sep-2014 on Hotels.com
Enjoyed my stay there
Comment from Hotel Management
29-Nov-2014 by Hotel General Manager, Hotel Management
Dear Valued Guest, Thank you for taking the time to rate and review our hotel on Hotels.com! It's always great to know that our guests have enjoyed their stay at our property, and I hope that you will be able to return again soon for another visit. If there's anything specific we could have done to earn a full 5-star review from you, please let us know at your next check-in. We are very much looking forward to welcoming you back to the Sleep Inn & Suites of Myrtle Beach, SC. Regards, Sonia Patel General Manager
3 out of 5
Recommended
for Business Travellers
by Athena

This traveller left a rating score only Posted 16-Sep-2014 on Hotels.com
2 out of 5
Recommended
for Personal Event
by Leonardfrom New Jersey

Posted 14-Sep-2014 on Hotels.com
The room was very small and there was a musty smell. The room was also very hot and stuffy.
Comment from Hotel Management
15-Nov-2014 by Hotel General Manager, Hotel Management
Dear Leonard, We sincerely appreciate that you took the time to reach out to us following your recent stay here with your online review. I am very sorry to hear that you had a negative experience at our hotel and would love to have the opportunity to speak to you in more detail about your stay here. We strive to provide superb accommodations for all of our guests, and I apologize that we did not hit this mark with you. We will use your feedback to enhance the experiences of all of our future guests. Thank you again for choosing to stay with us, and for letting us know that you were not completely pleased with your time at our property. I hope that you will give us another chance to provide you with a great stay during your next visit to our area. Regards, Sonia Patel General Manager
2 out of 5
Recommended
for Families
by Breafrom Atlanta

It was okay for a last-minute trip but not very clean

Posted 06-Sep-2014 on Hotels.com
Front desk was great the hallways smelled like must and had a bad smell. Housekeeping didn't service our room. Breakfast was broke down before 10 AM so we missed breakfast. There's was a lot of trash outside of the promises and in the hallways as well.
Comment from Hotel Management
08-Nov-2014 by Hotel General Manager, Hotel Management
Dear Brea, While I love hearing that you enjoyed your interactions with our front desk staff, I am very sorry that the remained of your experiences at our hotel were not so positive. I am very sorry that you experienced problems with multiple aspects of your stay with us and I will be addressing your comments with our team members. This is certainly not the type of stay we want for any of our guests to have and I sincerely apologize for any inconveniences that our service failures caused for you. I hope that you'll give us another chance to provide you with a 5-star experience on your next trip to the Myrtle Beach area. Regards, Sonia Patel General Manager
4 out of 5
Recommended
for Getaway With Friends
by Chrisfrom New Bern

Posted 21-Aug-2014 on Hotels.com
Close to everything e wanted to do and see. Front desk was not the friendliest. Breakfast was great. Room was fine for a night stay.
Comment from Hotel Management
01-Nov-2014 by Hotel General Manager, Hotel Management
Dear Chris, Thank you for choosing the Sleep Inn & Suites as your lodging provider in the Myrtle Beach, SC area. I am pleased to know that you were satisfied with our hotel's convenient location, as well as with your guest room and our breakfast. While we appreciate knowing the things that pleased you, we also like to know where we could have improved. I am very sorry that you were not treated with professional service by our front desk team, and I will look into ways to resolve this issue for all of our future guests. Thank you for your comments! I hope that you'll be able to return to our area again soon; we look forward to welcoming you back to our Sleep Inn hotel. Regards, Sonia Patel General Manager