Ratings based on 20 Verified Reviews

They paid and stayed. We double-checked.
3.2 out of 5
90% of guests recommend
3.4 Room cleanliness
3.4 Service & staff
3.4 Room comfort
2.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from New Jersey

Fantastic for the price

Posted 07-Oct-2014
Pros: Good location and price
Cons: Sink, ice bucket and coffee maker very dusty
Location: Walked across street to Tanger outlets
People were nice and helpful. Room was really nice for the price, alittle more dusting would be good. Continental breakfast was amazing, plentiful and large variety
Comment from Hotel Management
13-Oct-2014 by Hotel General Manager, Hotel Management
Dear Dee, Thank you for taking the time to reach out to us and to other Expedia users with your comments following your recent stay at the Sleep Inn & Suites of Myrtle Beach, SC. I am very happy to hear that you really enjoyed most of your time at our property, and that you were especially pleased with our complimentary breakfast bar. It's also wonderful to know that you feel as if you received a great value from our hotel based on the price that you paid. I do sincerely apologize that you found some dust in your room though, and I will address this issue with our housekeeping department immediately. We strive to completely satisfy all of our guests and hope to be able to provide you with a full 5-star experience during your next visit to our Sleep Inn & Suites hotel! Regards, Pritesh Patel General Manager
3 out of 5
Recommended
for Everyone
by A verified traveller from Moncks Corner, SC

Clean Hotel

Posted 20-Aug-2014
Room was clean and comfortable. I thought the breakfast area was too small and crowded. I was not impressed with the complimentary breakfast. For $160 a night I didn't feel like I got my moneys worth.
Comment from Hotel Management
24-Aug-2014 by Hotel General Manager, Hotel Management
Dear Thomas, Thank you for choosing the Sleep Inn & Suites of Myrtle Beach, SC as your lodging provider when you were in our area. I am very pleased to know that you found our hotel to be a clean and comfortable place to relax while you were here. While we appreciate knowing about the things that pleased you, we also like to know where we could have improved. I am sorry that you were not satisfied with our hotel's breakfast, or with the value you received from our property based on the price that you paid. We strive to please all of our guests and appreciated your comments. I hope that you'll give us another chance to provide a 5-star experience for you during your next trip to the Myrtle Beach area. We look forward to welcoming you back to our hotel. Regards, Sonia Patel General Manager
2 out of 5
by A verified traveller from New York

Smell unbearable

Posted 18-Aug-2014
Pros: Terrible
Cons: Everything
As soon as we walked in we smelled mildew, and lobby & hallways were dirty, when we got to our room, wow! unbelievable odor, Unfortunately there were no other rooms available, I don't think it would have mattered, Staff was unwilling to do anything for us but gave us a can of glade. Will never use this hotel again
Comment from Hotel Management
02-Sep-2014 by Hotel General Manager, Hotel Management
Dear Pat, We appreciated the chance to have you as our guest during your recent visit to the Myrtle Beach area. I am very sorry to hear that you were not pleased with our hotel's scent or cleanliness. I sincerely apologize for any inconveniences that this issue caused for you. We strive to provide a great experience for all of our guests, and I'm sorry that we did not achieve this goal for you. I hope that you'll change your mind and give us another chance to provide you with a great stay during your next visit to our area. Regards, Sonia Patel General Manager
3 out of 5
Recommended
for Business Travellers
by Jon from Florence SC

So So Stay

Posted 31-Jul-2014 on Hotels.com
When I arrived, the lobby looked like it was under construction, Both bed's mattress's had very visable stains on the side of them. I was on the first floor and there was a window that slid open but would not lock. I guess for summer time in Myrtle Beach you get what you pay for.
Comment from Hotel Management
18-Oct-2014 by Hotel General Manager, Hotel Management
Dear Jon, Thank you for taking the time to reach out to us with your concerns following your stay at the Sleep Inn & Suites of Myrtle Beach, SC. We always appreciate receiving feedback from our guests as to how we could have improved their experience at our hotel. We are making some property upgrades right now, and I hope that you'll enjoy the finished product of our renovations during your next visit here. I will also speak to our maintenance and housekeeping teams about ensuring that they inspect each guest room for the things that concerned you. We strive to please all of our guests and appreciate your remarks. We look forward to providing with you a 5-star experience here during your next stay at our Sleep Inn & Suites. Regards, Sonia Patel General Manager
2 out of 5
Recommended
for Getaway With Friends
by Imogene from Maryland

convvenient for my plan activity

Posted 23-Jul-2014 on Hotels.com
I was not previously informed the hotel was in renovation. I expected a refrigerator and microwave in a "hotel suite" and my room was without a microwave and had only one lamp.
Comment from Hotel Management
18-Oct-2014 by Hotel General Manager, Hotel Management
Dear Imogene, Thank you for choosing the Sleep Inn & Suites of Myrtle Beach when your travels brought you to our area. I am glad to hear that our hotel provided a convenient place for your stay while you were in town. I apologize for the fact that you were not informed our hotel was undergoing some property upgrades, and I also am very sorry that your guest room expectations were not fulfilled. We strive to please all of our guests and will use your comments to enhance the products and services that we provide. I hope that you'll be able to return to our hotel following our renovations, and that we'll be able to earn a 5-star review from you following your next stay here. Regards, Sonia Patel General Manager
4 out of 5
Recommended
by JLS from South Carolina

I would stay again

Posted 22-Jul-2014 on Hotels.com
The hotel is not a 5 star but it is nice enough to stay in. The breakfast in the morning has a nice clean setup and it is ultimately in a wonderful area that has EVERYTHING that you need including a Walmart, Lowes, Tanger Outlet and plenty of food places!!!
Comment from Hotel Management
25-Oct-2014 by Hotel General Manager, Hotel Management
Dear JLS, Thank you for choosing to stay with us at the Sleep Inn & Suites of Myrtle Beach, SC during your recent visit to our area. I am very pleased to know of your satisfaction with our hotel and amenities, and appreciate the very positive words you wrote about our property. If there's anything we could do to earn a 5-star review from you following your next stay here, please let us know. We look forward to welcoming you back again soon for another wonderful stay at our Sleep Inn hotel. Regards, Sonia Patel General Manager
2 out of 5
Recommended
by A verified traveller

Posted 21-Jul-2014 on Hotels.com
No Phones,microwave or refrig in room. No pillow cases on pillows when arrived. Toilet leaked every time flushed
Comment from Hotel Management
02-Sep-2014 by Hotel General Manager, Hotel Management
Dear Valued Guest, Thank you for taking a few moments to reach out to us here following your recent stay at our property. I am very sorry to hear that you were dissatisfied with your stay at our hotel. This is certainly not the type of experience we want for our guests to have. If you ever experience a problem of any sort during a future stay with us, please report it immediately and my staff will work to correct the situation for you. We hope that you'll give us another chance to earn a 5-star rating from you following your next trip to the Myrtle Beach area. Regards, Sonia Patel General Manager
4 out of 5
Recommended
for Business Travellers
by A verified traveller

Posted 18-Jul-2014 on Hotels.com
Comment from Hotel Management
18-Oct-2014 by Hotel General Manager, Hotel Management
Dear Valued Guest, Thank you for taking the time to leave a positive rating for the Sleep Inn & Suites of Myrtle Beach, SC. I am glad to know that you enjoyed your stay at our hotel. Please let us know if there's anything we could do to earn a 5-star review from you following your next stay here. We look forward to welcoming you back to our Sleep Inn & Suites! Regards, Sonia Patel General Manager
4 out of 5
Recommended
for Everyone
by A verified traveller

Better than expected!!!!

Posted 07-Jul-2014
Pros: I loved the friendly staff and workers....
Cons: The only thing I didn't like about staying here was the fact that no one would ever answer the front desk and no one was at the desk for checkin.
Location: Location was excellent, the hotel is behind the Kangaroo store and it was surrounded by shopping centers. Its almost a 10 minute drive to the beach!!!
I am so hesitant about switching hotel stays in fear that I will book a terrible place, however this hotel was pretty decent. The rooms were very clean and I could actually smell the cleaning products that were used. The hotel allowed early check in for me and my family and I was so grateful for that.
Comment from Hotel Management
14-Aug-2014 by Hotel General Manager, Hotel Management
Dear Valued Guest, Thank you for sharing your positive experiences at the Sleep Inn & Suites of Myrtle Beach, SC with other guests via your online review. We sincerely appreciate knowing the things that pleased your during your stay here, and are glad to hear that we exceeded your expectations. I hope that you'll be able to return again soon to our area. We look forward to having the chance to provide you with a 5-star experience during your next visit to our hotel. Regards, Sonia Patel General Manager
2 out of 5
by A verified traveller

Hotel close to shopping.

Posted 30-Jun-2014
Rate extremely high for 2 star hotel, but that was due to time of year (high season for Myrtle Beach).