Ratings based on 139 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Waterloo, IN

Posted 19-Jan-2015
Our 2 day stay at the hotel was very comfortable, clean, quiet and very relaxing. We will definitely stay again as we travel from Indiana every 3 months to visit with our daughter and her family. Thank you!!
Comment from Hotel Management
12-Mar-2015 by Rob Taylor, Hotel Management
Dear Travelers, Thank you so much for taking the time to let us know how we are doing. We are glad you enjoyed your stay and look forward to seeing you during your next trip to West Michigan! All the Best, Robert Taylor, General Manager
5 out of 5
Recommended
for Business Travellers
by Chrisfrom Rochester Hills, MI

Great Stay

Posted 12-Jan-2015 on Hotels.com
Staff was polite and helpful. (Front Desk, Breakfast, and Cleaning) They still had the fresh baked cookies at the front desk, at 10pm. This was an awesome greeting after battling crazy wind and icy roads to get there. Parking lot was being plowed in the middle of a heavy snow storm, which it made it easier to park and get inside. My room was comfortable and warm when I entered. The Hotel was quiet and all my amenities worked properly. I would definitely recommend staying here. There's a meijer next door if you need to get food or any other materials.
Comment from Hotel Management
23-Feb-2015 by RobT, Hotel Management
Dear Chris, We sincerely appreciate that you took the time to review our hotel through hotels.com. It is wonderful to hear you had such a great stay and found our staff and location so accommodating. I am also happy to hear we had cookies waiting for you when you arrived that evening! After a treacherous drive, you definitely deserve one (or two). Hope you have the opportunity to stay with us again in the near future! All the best, Robert Taylor, General Manager
5 out of 5
Recommended
for Families
by susanfrom Saint Joseph

Nice, pleasant

Posted 16-Dec-2014 on Hotels.com
Very Nice
Comment from Hotel Management
28-Feb-2015 by RobT, Hotel Management
Dear Susan, Thank you for staying with us and taking the time to review your trip through hotels.com. We hope you have a wonderful New Year!! All the Best, Robert Taylor, General Manager
5 out of 5
Recommended
for Personal Event
by robinfrom GREENVILLE

CHRISTMAS

Posted 09-Dec-2014 on Hotels.com
THERE WAS HAIR ON THE WALLS IN THE SHOWER
Comment from Hotel Management
28-Feb-2015 by RobT, Hotel Management
Dear Robin, Thank you so much for staying with us over the holiday and taking the to review our hotel to let us know our areas of improvement. I would like to apologize for the shower and appreciate that you brought it to our attention. Cleanliness is a top priority at our hotel and that is a standard we like to keep held high. We are glad however, that despite this hiccup you had an overall satisfactory stay, and hope you are able to join us again in the future. Sincerely, Robert Taylor, General Manager
5 out of 5
Recommended
for Couples
by Sarahfrom Muskegon

very nice!

Posted 22-Oct-2014 on Hotels.com
Very nice stay. Clean and modern hotel with very friendly staff. One of the most comfortable beds I have ever slept on!
Comment from Hotel Management
03-Jan-2015 by RobT, Hotel Management
Dear Sarah, Thank you so much for sharing your positive review with us. We are thrilled to hear you had a pleasant stay and hope you are able to visit us again when you are in the area! All the Best, Robert Taylor, General Manager
3 out of 5
Recommended
for Everyone
by A verified traveller

Buen lugar

Posted 14-Oct-2014
Me pareciĆ³ un lugar confortable, limpio para viaje de trabajo. Cercano a centro comercial y restaurantes. Nada fancy
5 out of 5
Recommended
for Couples
by Jacobfrom Port Huron

Weekend Getaway

Posted 08-Oct-2014 on Hotels.com
The hotel was very clean. The staff were all very friendly and helpful. The pool and hot tub were amazing. Stayed there for a weekend getaway and had a great time despite the weather being rainy and cold all weekend.
Comment from Hotel Management
03-Jan-2015 by RobT, Hotel Management
Dear Jacob, We are so pleased you enjoyed your stay with us at the Hampton Inn Muskegon. Thank you for taking the time to review your trip through Expedia. All the Best, Robert Taylor
5 out of 5
Recommended
by Gailfrom Norton shores

Visiting mt sister

Posted 23-Sep-2014 on Hotels.com
Very nice
Comment from Hotel Management
03-Jan-2015 by RobT, Hotel Management
Dear Gail, Thank you for staying with us and taking the time to review your trip through Expedia. Sincerely, Robert Taylor, General Manager
5 out of 5
Recommended
by Frank and Barbfrom Racine, WI

Frank & Barb

Posted 17-Sep-2014 on Hotels.com
Very nice hotel, really clean and the staff was so nice and accommodating!
Comment from Hotel Management
29-Nov-2014 by RobT, Hotel Management
Frank and Barb, Thank you so much for the stellar review! We are glad you enjoyed your stay with us and hope to see you back soon!! All the best, Robert Taylor, General Manager
1 out of 5
Recommended
for Getaway With Friends
by A verified traveller

This traveller left a rating score only Posted 28-Aug-2014 on Hotels.com