Ratings based on 115 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from Metropolitan Detroit

Convenient to Shopping and Restaurants

Posted 19-Aug-2014
Pros: The hotel was clean and the beds were comfortable. The bathroom was nice and had some upgrades.
Cons: The breakfast wasn't very tasty.
Location: There are many stores close by. We had dinner at Brann's Sizzling Steaks-Grille, which was very good. It's about a 15 minute drive to Lake Michigan.
The hotel staff was friendly and helpful. Everything in the room (air, TV, shower, lights, etc.) worked as they should.
Comment from Hotel Management
17-Sep-2014 by GeneralManager, Hotel Management
Dear Julie, Thank you for taking the time to rate your experience with us! We are glad that overall you had a pleasant stay. We have a constantly rotating menu for breakfast and hope that you enjoy the options more next time around. Thank you again!! Sincerely, Robert Taylor, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller

Baseball tournament

Posted 14-Jul-2014
Pros: Right close to everything
Great room, good food and room was really clean and comfortable!
Comment from Hotel Management
02-Aug-2014 by GeneralManager, Hotel Management
Dear Traveler, We are so glad you enjoyed your stay. All the best, Robert Taylor, General Manager
5 out of 5
Recommended
for Families
by james kalmbach from toledo ohio

Posted 01-Jul-2014 on Hotels.com
We loved our time at your hotel. Very near our family get to gather. Lots of shopping in the area. Thanks.
Comment from Hotel Management
03-Aug-2014 by RobT, Hotel Management
Dear James, Thank you for the positive review! We very much appreciate your feedback. -Robert Taylor, General Manager
5 out of 5
Recommended
for Families
by Phyllis from Sterling Heights

Behind a mall & lots of resturants

Posted 26-Jun-2014 on Hotels.com
I love Hampton Inns for their clean rooms, indoor pool and wonderful complementary breakfast. This one has an odd location; behind a Target store.
Comment from Hotel Management
03-Aug-2014 by RobT, Hotel Management
Hello Phyllis, Thank you so much for your feedback! -Robert Taylor, General Manager
4 out of 5
Recommended
for Families
by wtwebb from Greenwood, IN

Norton Shores

Posted 22-Jun-2014 on Hotels.com
Convenient location, away from lake, but close to highways
Comment from Hotel Management
30-Aug-2014 by RobT, Hotel Management
Dear Traveler, Thank you for taking the time to rate your stay with us through Expedia. We are glad you found our location convenient and hopefully you had the opportunity to visit one or more of our nearby beaches here in Muskegon or Grand Haven. Enjoy the rest of your summer! Sincerely, Robert Taylor, General Manager
4 out of 5
Recommended
by A verified traveller

This traveller left a rating score only Posted 22-Jun-2014 on Hotels.com
5 out of 5
Recommended
for Business Travellers
by Angela_H from Memphis, TN

Had a wonderful weekend!

Posted 20-Jun-2014 on Hotels.com
I would definite stay here again or recommend it to friends! The people were so friendly and helpful at all times!
Comment from Hotel Management
30-Aug-2014 by RobT, Hotel Management
Dear Angela, Thank you so much for thinking of us and taking the time to review your stay through Expedia. I will be sure to pass on your kind comments to our front desk staff and house keepers. We certainly hope you able to stay with us in the future. Sincerely, Robert Taylor, General Manager
4 out of 5
Recommended
for Getaway With Friends
by A verified traveller

Very nice

Posted 19-Jun-2014 on Hotels.com
Hotel was what you expect. No disappointments, no frills. Overall it was a good experience.
Comment from Hotel Management
30-Aug-2014 by RobT, Hotel Management
Dear Traveler, Thank your for taking time to review our hotel. We are glad you enjoyed your stay! Sincerely, Robert Taylor, General Manager
5 out of 5
Recommended
for Personal Event
by A verified traveller

Good place to stay

Posted 06-Jun-2014 on Hotels.com
Hotel staff was friendly, room very comfortable and clean.
Comment from Hotel Management
16-Aug-2014 by RobT, Hotel Management
Dear Traveler! Thank you for the positive review. Glad to hear you had a great stay! Best, Robert Taylor, General Manager
5 out of 5
Recommended
by Cathy Thompson

Posted 06-Jun-2014 on Hotels.com
Comment from Hotel Management
13-Sep-2014 by RobT, Hotel Management
Thank you for your feedback ! We are so glad you enjoyed your stay!