Having booked this hotel sight unseen, I was a bit skeptical, but as soon as we checked in, all doubts vanished. We live about 3+ hours from Tacoma and had tickets to see Fleetwood Mac at the Tacoma Dome, so we wanted to arrive a day early so we could take in the Tacoma Glass Museum, too. We spent two nights here, and were so pleased with our choice. The staff at the desk were lovely and welcoming, and provided us with a secure garage spot for our car. We were assigned a room on the 8th floor, overlooking the University of WA Tacoma campus, showing us the path to the downtown area (Pacific Ave) and the docks where the Glass Museum is located, and where we could catch the FREE city light rail to the Dome. A number of wonderful restaurants and shops, plus the WA History Museum and the beautiful Union Station building are conveniently located close to the Glass Museum and the Chihuly Glass Bridge. Our HUGE room was very fresh & clean. King size bed, small refrigerator, coffee maker with complimentary coffee and tea, huge flat screen TV, comfortable chairs, nice desk, plenty of lighting. Very large bathroom with safety bars next to the toilet and in the tub, which also sported a pull-down seat. Complimentary bath toiletries, hair dryer, plenty of extra towels. Closet contains an iron and ironing board. Elevators to the lobby and garage are clean and modern. Extensive buffet breakfast included in our room charge.
Judy from Whidbey Island, WA
No description for the hotel available, The Holiday Inn Express and Suites Tacoma Downtown is now accepting reservations for …More
Toni made everything warm and wonderful from greeting us with tea upon our late arrival to serving up terrific but healthy breakfasts. She provided us with great local touring tips such as the stunning 5 mile drive. But what made this stay stand apart is the splendid architecture and decor--don't miss it!
My experience this time was probably THE BEST.. I arrived later than I normally do which for me is super late. They have taken time to read all my reviews and made sure to respond to my tiny complaints.. WOW!!! Kristin at the front desk had me checked in within maybe 2 minutes and put me in a quiet room.. How does that get any better. Room was great as always. All smiles from front desk. Love Kristin
Whether youre here for a concert at the Tacoma Dome or for a tournament at Chambers Bay Golf Course, our Lakewood, WA hotel …More
I stayed here because I was going to a wedding for a friend. The rooms were spacious and comfortable. Check in and check out was quick and easy. The continental breakfast that was provided was convenient. I forgot something in my room and the staff was able to find it and mail it back to me the very next day, which I really appreciated. Overall I am satisfied with my stay here.
we have stayed a few times not a high end hotel but it works, staff very friendly and accomidating, about 20 minutes to downtown seatle if traffic isn't to bad 5 minutes from great waterpark with amusement rides
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