Ratings based on 366 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
93% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 03-Jul-2015
Our stay started our really well until we came back to our room and it was being cleaned at 5:00 in the evening. Then we look in the room to see two teenagers standing there while the actual cleaning lady was somewhat cleaning our room but the 3 of them were having a discussion about how to divide up our snacks we had in our room. My fiancé went in asked what was going on and the two young men immediately left but not before they stepped on our pillows that were thrown on the floor. He asked for new pillow cases, she changed them but with attitude like it was too much for us to not want to sleep on pillows that were on the floor then stepped on. We were very, very uncomfortable after that because it felt like if they were dividing up our snacks what else were they going through looking to split between the 3 of them? And we were very unhappy to walk in and see 2 other people there not doing anything. One was standing over the air conditioner looking out the window, the other was holding up the wall while she very lazily cleaned the room. It was very unprofessional and we requested to not have anyone in our room until we checked out.
5 out of 5
Recommended
for Everyone
by A verified traveller from f

Posted 19-Jun-2015
Pros: This is our last stop, coming from the midwest before heading to Fort Myers, which is only about 4 1/2 hours away. We like the hotel and the area.
The room and bath room was clean, which is very important. The staf was great and very friendly. The breakfast was good and the area was also kept clean.
5 out of 5
Recommended
for Everyone
by A verified traveller

Clean hotel with a friendly staff!

Posted 01-Jun-2015
Pros: I loved how close it was to everything, the spaciousness and cleanliness of the room, and the friendly staff.
Cons: Check-in could have been a little faster but the employee was assisting the customer in front of me with an issue so it was understandable!
Location: I did not have much time to go out and explore but it was clear there was plenty to do around the hotel!
The hotel was clean and the staff was very friendly. I had called ahead to let them know I would have to be a late check-in and they were very helpful about it! The hotel had a decent gym room (which never happens) and the pool had great hours! My room was clean and very spacious. Overall, it was a great experience.
5 out of 5
Recommended
for Everyone
by A verified traveller from pewaukee, wi

Great hotel

Posted 01-Jun-2015
Pros: Convenient, clean and friendly staff.
I stayed overnight in May and left a travel bag behind in the bathroom. The staff found it and mailed it via UPS. I had a lot of jewelry inside and it was all there. Honest staff!
5 out of 5
Recommended
for Everyone
by A verified traveller from Baton Rouge, La

Great Hotel near Convention Center

Posted 01-Jun-2015
Pros: Everything
Cons: Burned out light bulb in bathroom 311 and restock hand towels on day 2,
Location: Great location to restaurants and convention center.
Comfortable, clean, friendly pleasant courteous staff. Thanks for a comfortable stay!
4 out of 5
Recommended
for Families
by A verified traveller from AnnArbor -Mi.

Stay

Posted 31-May-2015
Pros: location
Cons: lager coffee pot in the room
Location: family a couple of miles away - hospital was close - mall also close - pool
check in was easy - called and told service desk we would be late room was ready - beds were clean - and room quiet - only issue was the coffee pot in the fill tank had substance in it we rinsed it out but it was awful . like somebody had pee'd in it . that bad . thanks for the room it was near the hospital
2 out of 5
by A verified traveller

Posted 26-May-2015
Cons: Honesty
I ask if there was extra charges ,(THEY SAID NO) BUT!!!! when i reviewed my card there was a $120.00 bill. I did not expect. WOULD NOT STAY THERE AGAIN. Claxton Owen
1 out of 5
by A verified traveller

Not as advertised

Posted 16-May-2015
Cons: Don't be fooled with their pets policy... $50 per pet - not advertised on their website!!!
Dirty hotel with stains on bedding. Don't be fooled with the pets policy... $50 per pet - not advertised on their website.
4 out of 5
Recommended
for Everyone
by A verified traveller from Illinois

Posted 11-May-2015
Pros: The pool was very nice and the water was a great temp. My whole family enjoyed the warm cookies at the front desk!
Cons: The bathroom was the smallest bathroom I have ever had in a hotel room. Difficult to maneuver around in with a family of 4. noticed mold in bathroom.
Location: great location surrounded by many restaurants and shops. walmart was very close by.
pros-Overall we had a great experience. Love the warm cookies you receive upon check-in! all staff we encountered were very friendly. cons-The bathroom was the smallest bathroom I have ever seen in a hotel. It was difficult to maneuver around in, especially with a family of 4. Also noticed some mold on the bathroom ceiling probably due to no ventilation. there were some noticeable stains on the chair in our room. the bed was very uncomfortable. but overall, no big complaints :)
3 out of 5
by A verified traveller

Posted 08-May-2015
Pros: Staff was very friendly and helpful
Cons: newer furniture and decor, cleanliness
I really had hoped for more for the amount of money that I paid. The room was comfortable, but a little "beat up" and seemed like it hadn't been updated in a while. There was a lot of debris behind a nightstand right next to the bed. Overall, the experience was OK, just not as nice as I had expected. Guest services was very nice and accomodating, though.