Ratings based on 356 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
93% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveller

Posted 26-May-2015
Cons: Honesty
I ask if there was extra charges ,(THEY SAID NO) BUT!!!! when i reviewed my card there was a $120.00 bill. I did not expect. WOULD NOT STAY THERE AGAIN. Claxton Owen
1 out of 5
by A verified traveller

Not as advertised

Posted 16-May-2015
Cons: Don't be fooled with their pets policy... $50 per pet - not advertised on their website!!!
Dirty hotel with stains on bedding. Don't be fooled with the pets policy... $50 per pet - not advertised on their website.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Illinois

Posted 11-May-2015
Pros: The pool was very nice and the water was a great temp. My whole family enjoyed the warm cookies at the front desk!
Cons: The bathroom was the smallest bathroom I have ever had in a hotel room. Difficult to maneuver around in with a family of 4. noticed mold in bathroom.
Location: great location surrounded by many restaurants and shops. walmart was very close by.
pros-Overall we had a great experience. Love the warm cookies you receive upon check-in! all staff we encountered were very friendly. cons-The bathroom was the smallest bathroom I have ever seen in a hotel. It was difficult to maneuver around in, especially with a family of 4. Also noticed some mold on the bathroom ceiling probably due to no ventilation. there were some noticeable stains on the chair in our room. the bed was very uncomfortable. but overall, no big complaints :)
3 out of 5
by A verified traveller

Posted 08-May-2015
Pros: Staff was very friendly and helpful
Cons: newer furniture and decor, cleanliness
I really had hoped for more for the amount of money that I paid. The room was comfortable, but a little "beat up" and seemed like it hadn't been updated in a while. There was a lot of debris behind a nightstand right next to the bed. Overall, the experience was OK, just not as nice as I had expected. Guest services was very nice and accomodating, though.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Murfreesboro,TN

Nice environment!

Posted 04-May-2015
Booked 2 rooms for family overnight stay. Bigger beds would have been better. Also, to plug in anything by the bed, you had to move the mattress, which revealed an area behind the headboard that needed to be vacuumed. We really enjoyed the taste and selection of the complimentary 5th floor breakfast, with excellent service. I would very much recommend this hotel.
2 out of 5
by A verified travellerfrom H

Not as advertised

Posted 03-May-2015
First: Breakfast is NOT FREE. It's $9.95 per person. Second: Air conditioner was on 60 and it was still hot in the room. Third: Pool was disgusting. I will not stay here again. You can bank on that.
3 out of 5
by A verified travellerfrom KY

Dirty hotel with stains on bedding

Posted 01-May-2015
Pros: The people were very friendly. The staff were helpful and professional.
Cons: Cleaning the rooms better.
Location: It was a great central location to businesses.
The bedding had stains on it. The bathroom was not very clean. It seemed a bit run down on the floors. The people were very friendly. The staff were helpful and professional.
3 out of 5
by A verified travellerfrom Charleston, SC

One of the nicer motels in Murfreesboro

Posted 29-Apr-2015
Pros: Nice facilities, convenient to town
Cons: Dining facility
Location: Motel is on a major street and it's difficult to walk anywhere safely. We were visiting family so that didn't matter much.
The Double Tree is fairly new and in good condition. We thought the price was a little high----we could easily have stayed in a nearby Hampton Inn (where we have stayed before) and been just as comfortable and gotten a free breakfast. The Burger Cafe at Double Tree is not impressive; wine is expensive. We did not have supper, but had breakfast three days. A good feed for those who eat a huge morning meal, but we do not. Waitress Ceria A was very pleasant and helpful. The bed was equipped with a duvet. Boy, are we sick of them----one is either too hot or too cold, but Hilton seems to think they are "fancy". Phooey! The bed was made with the sheets and duvet tucked in way too much at the bottom so that the top of the duvet came about to our chests. We mentioned it to the desk, but the problem was not corrected. On the fourth day the bedding was changed and done properly; we'd guess there was an experienced housekeeper on duty by then.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Chattanooga, TN

Great place

Posted 20-Apr-2015
Pros: Staff was very friendly
Cons: a little dated in the decor
Location: right in the heart of it!
The hotel was just fine and easy to find. The staff was on top of everything. I ordered room service and it was pretty quick. I'd stay there again.
3 out of 5
by A verified traveller

Don't let them put you in an Adjoining Room!!!!!!!

Posted 06-Apr-2015
We requested King room, paid $100 for the night and we were put in an adjoining room, didn't think much to start until all the kids were checked in the room next to us. You could hear every word/scream from each kid with the adjoining door. We had a function to go to, figured ok maybe they'd be in bed when we got back. Seems the kids must have been put in another room and the parents were now having a party. TV blasting till 3 am. Could literally hear everything. No fan in the bathroom so you could hear the water running. I'm sure they could hear us talking and complaining about them. Mentioned it to the staff in the morning and they just said they don't ever stay in adjoining so WHY would you put a couple in one for 1 night requesting a King room. Never Again....I see the adjoining doors and I'm changing immediately. Also the Restaurant/Bar is now a Burger Bar and wasn't open both times of the day we tried to go. Def not a place to go have a drink.