Ratings based on 347 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
93% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travellerfrom H

Not as advertised

Posted 03-May-2015
First: Breakfast is NOT FREE. It's $9.95 per person. Second: Air conditioner was on 60 and it was still hot in the room. Third: Pool was disgusting. I will not stay here again. You can bank on that.
3 out of 5
by A verified travellerfrom KY

Dirty hotel with stains on bedding

Posted 01-May-2015
Pros: The people were very friendly. The staff were helpful and professional.
Cons: Cleaning the rooms better.
Location: It was a great central location to businesses.
The bedding had stains on it. The bathroom was not very clean. It seemed a bit run down on the floors. The people were very friendly. The staff were helpful and professional.
3 out of 5
by A verified travellerfrom Charleston, SC

One of the nicer motels in Murfreesboro

Posted 29-Apr-2015
Pros: Nice facilities, convenient to town
Cons: Dining facility
Location: Motel is on a major street and it's difficult to walk anywhere safely. We were visiting family so that didn't matter much.
The Double Tree is fairly new and in good condition. We thought the price was a little high----we could easily have stayed in a nearby Hampton Inn (where we have stayed before) and been just as comfortable and gotten a free breakfast. The Burger Cafe at Double Tree is not impressive; wine is expensive. We did not have supper, but had breakfast three days. A good feed for those who eat a huge morning meal, but we do not. Waitress Ceria A was very pleasant and helpful. The bed was equipped with a duvet. Boy, are we sick of them----one is either too hot or too cold, but Hilton seems to think they are "fancy". Phooey! The bed was made with the sheets and duvet tucked in way too much at the bottom so that the top of the duvet came about to our chests. We mentioned it to the desk, but the problem was not corrected. On the fourth day the bedding was changed and done properly; we'd guess there was an experienced housekeeper on duty by then.
4 out of 5
for Everyone
by A verified travellerfrom Chattanooga, TN

Great place

Posted 20-Apr-2015
Pros: Staff was very friendly
Cons: a little dated in the decor
Location: right in the heart of it!
The hotel was just fine and easy to find. The staff was on top of everything. I ordered room service and it was pretty quick. I'd stay there again.
3 out of 5
by A verified traveller

Don't let them put you in an Adjoining Room!!!!!!!

Posted 06-Apr-2015
We requested King room, paid $100 for the night and we were put in an adjoining room, didn't think much to start until all the kids were checked in the room next to us. You could hear every word/scream from each kid with the adjoining door. We had a function to go to, figured ok maybe they'd be in bed when we got back. Seems the kids must have been put in another room and the parents were now having a party. TV blasting till 3 am. Could literally hear everything. No fan in the bathroom so you could hear the water running. I'm sure they could hear us talking and complaining about them. Mentioned it to the staff in the morning and they just said they don't ever stay in adjoining so WHY would you put a couple in one for 1 night requesting a King room. Never Again....I see the adjoining doors and I'm changing immediately. Also the Restaurant/Bar is now a Burger Bar and wasn't open both times of the day we tried to go. Def not a place to go have a drink.
4 out of 5
for Everyone
by A verified traveller

Posted 28-Mar-2015
Room look was "patchwork repaired" versus corrected . Stains and smell in bathroom despite being cleaned. Best check in and out teams though and loved the cookies.
4 out of 5
for Everyone
by A verified traveller

Nice hotel near freeway

Posted 20-Feb-2015
We enjoyed our one night stay here while passing through the area. The desk clerk recommended an excellent barbecue place nearby for dinner.
4 out of 5
for Everyone
by A verified travellerfrom Kentucky

Modern, Clean, Great Staff!!

Posted 18-Feb-2015
Pros: The room and the hotel staff.
Cons: Make sure the guests are aware of the $50 per night pet fee.
Location: Excellent location. Easy to find and located near a mall and a Walmart .
The DoubleTree was a very clean and up-to-date facility. The staff was very friendly and helpful. We booked the room for the indoor pool and the pet-friendly room. We were disappointed that the pool was closed during our stay, however, the front desk staff provided us with passes for a free breakfast to compensate us for the inconvenience. Also note, there is a $50 per night pet fee which I believe is an extremely high price to pay for a five pound Chihuahua.
4 out of 5
for Couples
by judyfrom woodridge, IL

pet fee

Posted 20-Jan-2015 on Hotels.com
hotel was clean and friendly, stayed there because of traveling with pet, I feel the $50 pet fee is excessive, I stay at other pet friendly hotels who do not even charge an extra fee or it is minimal.
Comment from Hotel Management
04-Apr-2015 by Sandra, Hotel Management
Thank you for sharing comments from your stay. We appreciate your input and do use our guest's comments to make changes when necessary. I apologize for the pet fee but we do donate 10% of our pet fees to the local animal shelter. Sandra Roberson General Manager
5 out of 5
for Everyone
by A verified traveller

Posted 17-Jan-2015
Clean Hotel and the restaurant in the bottom was great. Many different eating options around the Hotel.
Comment from Hotel Management
06-Mar-2015 by Sandra, Hotel Management
I am very pleased you enjoyed your stay and our recently renovated restaurant! Have a great weekend. Sandra Roberson General Manager