Property grounds

Reviews of Mataki Motels

3 out of 5
Mataki Motels
34 Hotham Street, Murchison

Reviews

8.2

Very good

Rating 10 - Excellent. 56 out of 141 reviews" "
Rating 8 - Good. 56 out of 141 reviews" "
Rating 6 - Okay. 17 out of 141 reviews" "
Rating 4 - Poor. 7 out of 141 reviews" "
Rating 2 - Terrible. 5 out of 141 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
These quaint cabins are spectacularly clean with modern quality appliances. A perfect nights sleep in a secluded but convenient location. Try the The Cow Shed Restaurant! Never thought to find that good a dining experience in a little town like that.
Stayed 1 night in Apr 2024

6/10 Okay

Carolyn

Liked: Cleanliness, staff & service
Room was very small. If We stayed again would choose the dearer option. Nowhere to put suitcases except on the table
Stayed 1 night in Apr 2024

4/10 Poor

Warwick

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Not value for money washing dishes in a small basin in the bathroom not a good look Laundry was not available due to some breakdown with the motels Landry machine
Stayed 1 night in Mar 2024

6/10 Okay

Penelope

Travelled with partner
No toiletries provided in the bathroom. No air conditioning. One reading light did not work. A bit of a problem with payment being taken out of our account twice which, by pure good luck, we found. Manager very friendly though. A bit overpriced for what it was. Average hotel, just ok.
Stayed 1 night in Feb 2024

8/10 Good

Johan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a quaint place to stay, room was a tad small but all good, minutes to drive to main shops and we loved feeding the eels and the lovely japanese garden type area, the owners should advertise these with photos would be a big pull for them, would recommend this motel
Stayed 1 night in Feb 2024

10/10 Excellent

Herb

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed just one night and this place was very clean, well equipped and very cozy. Would stay here again.
Stayed 1 night in Feb 2024

8/10 Good

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly situated in town, quiet situation
Stayed 1 night in Feb 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Dec 2023

8/10 Good

Stephen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location. Wonderful views and lots of interesting places to look at in Murchison. There was a Hang Gliding Regatta going on there during our short stay and we met some neat people while staying at the Motel.
Stayed 1 night in Jan 2024

10/10 Excellent

Annie

Stayed 1 night in Dec 2023

10/10 Excellent

Alex

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect spot for stopover
Stayed 1 night in Aug 2023

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We were only there for a very short stop over night but found everything so clean and every thing we needed also very warm and cosy . Thankyou awesome stay
Stayed 1 night in Jul 2023
Response from Bill on 14 Jul 2023
Hi Wendy Stephens many thanks the staff work really hard to meet clients exaptation's and we price our units to meet this have a safe trip regards Bill Quinn

2/10 Terrible

Cheryl

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
We had to wash dishes in a small hand basin. There was only a shower curtain. Only two overhead lights. One in the living area and 1 in the bathroom. We had a wardrobe door key to our room which shows its age. This room was definitely not value for money. The heater was on which was a plus but why not turn the fridge on. Very disappointed with this accommodation
Stayed 1 night in May 2023
Response from bill on 17 May 2023
Hi this reflects the basic price paid for the unit as there is a 17% agent cost which would mean a bigger and more update unit so why not spend more

6/10 Okay

Ronald, Moncrieff

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Room was small with no wardrobe or hanging space. Basic amenities in bathroom with tiny basin and no shelving. Shower was excellent. Kitchen supplies/utensils were meagre.
Stayed 1 night in Apr 2023
Response from bill on 17 May 2023
Hi this reflects the basic price paid for the unit as there is a 17% agent cost which would mean a bigger and more update unit so why not spend more

8/10 Good

Chris and John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023
Response from Bill on 18 May 2023
Hi Thanks the staff try hard to meet the expirations and with 7% inflation it is very difficult. to keep prices down

8/10 Good

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and quiet.
Stayed 1 night in Mar 2023
Response from Bill on 18 May 2023
Hi Thanks the staff try hard to meet the expirations and with 7% inflation it is very difficult. to keep prices down

8/10 Good

Jillian

Travelled with partner
Not much spare room in the room. No tap in living area, had to fill the kettle in the bathroom.
Stayed 1 night in Mar 2023
Response from bill on 17 May 2023
Hi this reflects the basic price paid for the unit as there is a 17% agent cost which would mean a bigger and more update unit so why not spend more

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a tiny premise, basic but adequate. A very comfortable bed.
Stayed 1 night in Feb 2023
Response from henry on 9 Feb 2023
Hi when using agents for booking you give away the next up grade thanks basic price 125 regards

10/10 Excellent

damien

Stayed 1 night in Jan 2023
Response from bill on 24 Jan 2023
thank you

6/10 Okay

Paul

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2023
Response from bill on 19 Jan 2023
many thanks the staff work realy hard to meet the expected standard

8/10 Good

Brendon

Liked: Staff & service, amenities, property conditions & facilities
Clean and comfortable
Response from Bill on 16 Jan 2023
Hi Many thanks the staff work really hard to to get the standard required regards Bill Quinn

8/10 Good

Mary

Stayed 1 night in Sep 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very adequate and comfortable
Stayed 1 night in Jul 2022
Response from Bill on 2 Aug 2022
many thanks the staff work very hard to keep the standard

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower had great pressure, that’s always a winner in my book
Stayed 1 night in Mar 2022
Response from william on 4 Mar 2022
Thanks the staff work real hard to improve regards Bill Quinn

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grey place to stay
Nice clean room. Conveniently located and friendly staff. Would recommend.
Stayed 1 night in Jan 2022
Response from MAUREEN on 1 Feb 2022
thankyou for that, hope to see you again sometime .Matakimotel

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness
Bed was quite hard
Stayed 1 night in Mar 2021
Response from staff on 3 Apr 2021
Sorry to hear this the bed is less than 2 years of age and a standard motel deluxe type we will check and change

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2021
Response from staff on 3 Apr 2021
many thanks from the staff

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
We found the overall facilities we great.abd close to the main shopping area.
Stayed 2 nights in Dec 2020
Response from staff on 5 Jan 2021
Hi Thanks the staff really try hard to meet client expectations have a great year from the staff

6/10 Okay

Marge, HB

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
Not a friendly owner. However room was clean, tidy but small. Had everything you need.
Stayed 1 night in Sep 2020

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
The motel room and surroundings were very nice. But my encounter with a staff member was confronting and judgemental. Telling me I shouldn't book accommodation online. That I'm spending money that isn't going to NZ. And that I was supposed to pay for our accommodation a week earlier (I was not told this). I told the staff member this and he said "well they wouldn't would they". I thought afterwards that the Motel had my name, address, and phone number that they could've contacted me to arrange pre-payment for the room. I would recommend Murchison for a night but not this Motel.
Stayed 1 night in Aug 2020

6/10 Okay

Verified traveller

Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent access. Well maintained/ Compact and had all needs available. Close to some limited stores and restaurants
Stayed 1 night in Feb 2020
Response from bill on 24 Feb 2020
many thanks the staff work very hard to meet the clients needs

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and tidy
Super clean and new feeling motel. Only thing is, bring your own toiletries. All they provide are towels and a thin bar of soap.
Stayed 1 night in Feb 2020
Response from bill on 12 Feb 2020
many thanks staff work hard at the standard

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendlyness, quite and comfortable. Away from thee main road.
Stayed 1 night in Jan 2020
Response from bill on 12 Feb 2020
hi the staff work hard at the standard to meet its requirements

6/10 Okay

Verified traveller

Travelled with family, Travelled with partner
Liked: Staff & service
Disliked: Amenities
Good location, quiet. Reasonable price but room had no sink.
Stayed 2 nights in Dec 2019
Response from bill on 9 Jan 2020
many thanks the staff work real hard to meet expectations

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2019
Response from bill on 12 Feb 2020
hi the staff work hard at the standard to meet its requirements

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Amenities
It is the worst motel we have been in the last 10 days. Why ?, Because the room was tiny, there was no place to pack, the "kitchen" of laughter, there was no sink, and the bathroom had the sink level to wash a child's face, needless to say anything plus !!!
Stayed 1 night in Nov 2019
Response from bill on 9 Jan 2020
when you hire pay for the cheapest why do you expect the most expensive

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accommodation fine
We enjoyed our short one night stay while travelling around New Zealand. The accommodation had everything we needed.
Stayed 1 night in Oct 2019
Response from bill on 4 Nov 2019
many thanks our staff try real hard to meet the traveler needs

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2019
Response from j on 25 Oct 2019
thank you

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy, friendly. The room was upgraded as others were being refurbished. Comfortable bed. Good meals at the local pub
Stayed 1 night in Aug 2019
Response from john asst manager on 31 Aug 2019
Thank you . Have a great rest of year

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay in Murchison.
We were passing through, the check in was fast and efficient. The motel owner had turned on the heater in the room (we arrived in the evening) and was most helpful and friendly. Check out the next day was the same. The unit was clean and tidy. This was a great place to stay.
Stayed 1 night in Jun 2019
Response from Bill Quinn on 11 Jun 2019
many thanks the staff realy try hard

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Value Rest Stop
Just a one night stop over. Late check in organized by phone. Great cheery service and accurate directions. Found everything as promised. No hassles or surprises. Windscreen wash brush and bucket of water in the car park a great touch. Lots of bugs around at night!!
Stayed 1 night in Mar 2019
Response from bill on 26 Mar 2019
many thanks the staff try real hard

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and clean. Enjoyed a walk to the river and the town centre. Would recommend.
Stayed 1 night in Mar 2019
Response from bill on 13 Mar 2019
thanks

4/10 Poor

Verified traveller

Travelled with partner
Stayed 1 night in Mar 2019
Response from bill on 13 Mar 2019
thanks

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The front unit was sparkling clean, and location very quiet.
Stayed 1 night in Feb 2019
Response from bill on 13 Mar 2019
thanks

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcoming and Clean
Fantastic. Easy to find off the highway into town. Happy and welcoming reception. Spacious car park. Modern bathroom. Very clean, neat and tidy. I will definitely stay here again.
Stayed 1 night in Jan 2019
Response from manger on 12 Feb 2019
many thanks from the staff

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great host We had a good play in the pool which was very clean.
Stayed 1 night in Jan 2019
Response from manger on 12 Feb 2019
many thanks we try hard from the staff

10/10 Excellent

Ning

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018
Response from william on 8 Aug 2018
many thank staff work hard to make the guest happy

2/10 Terrible

Susan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Expensive, Outdated and Depressing
Pros: None Cons: Booking said 2 Twin beds, ended up with 1 twin and a single. The room was too small to move around in. No iron or ironing board provided. The Wifi did not work. I found hair on the bed under my pillow! The shower and toilet were too small, and to use the sink and mirror you needed to be very short or a child. The motel is straight from the 1970's with no improvements. We have stayed in 8 Motels in NZ so far, and this was by far the worst, and one of the most expensive.
Stayed 1 night in Apr 2018
Response from bill on 28 Apr 2018
should have paid a little more and got a better unit instead of gong for the very cheapest

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room and bathroom was clean and tidy, water was of consistent pressure (which was a lovely surprise after some bad experiences) and the bed was very comfortable. Overall good experience.
Stayed 1 night in Apr 2018
Response from bill on 28 Apr 2018
many thanks