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Reviews of Munich Marriott Hotel

Munich Marriott Hotel
Berliner Str. 93, Munich, BY

Reviews

8.6

Excellent

Rating 10 - Excellent. 492 out of 1000 reviews" "
Rating 8 - Good. 372 out of 1000 reviews" "
Rating 6 - Okay. 87 out of 1000 reviews" "
Rating 4 - Poor. 36 out of 1000 reviews" "
Rating 2 - Terrible. 13 out of 1000 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Dan

Travelled with family
Liked: Amenities, property conditions & facilities
Asked several times to clean room but it wasn’t serviced during our entire stay
Stayed 3 nights in Mar 2024

8/10 Good

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay

10/10 Excellent

Emily

Stayed 1 night in Jan 2024

10/10 Excellent

Jose T

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fin de Año en Münich
Muy buen desayuno. Hotel en excelentes condiciones.
Stayed 2 nights in Dec 2023

2/10 Terrible

Paulina

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Big disappointment
Absolutely awful stay roomswere tiny w end up buying another room which was so expensive. Staff was verry rude food terrible 2 wegitch8chen which was not cooked inside staff was really not friendly.4*hotel Absolutely should be ashamed of themselves we came for family week day after Christmas at was disasters never ever back there again and definitely not recommended thos place.STAy AWAY!
Looks wonderful but only in lobby rooms are tiny beds not comfy and staff is terrible
Stayed 5 nights in Dec 2023

8/10 Good

Mehmet

Liked: Cleanliness, staff & service, amenities
There is no slippers in the rooms. We ordered but they told us tomorrow we will bring it. So our accommodation was only one night.
Stayed 1 night in Dec 2023

8/10 Good

Zainab

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Affordable and nice
Stayed 1 night in Dec 2023

10/10 Excellent

Michelle

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The server from the lobby bar he is from Egypt, he was more than amazing, he like to service customers like family. We loved our stay in this hotel.
Stayed 3 nights in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Toni

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Check in was seamless and the staff were friendly and met each of my needs. The area in which the hotel is located in just outside of downtown munich but with an underground station 500m from the hotel it was simple enough travel to Marienplatz etc. The rooms are large enough for guests with a very simple layout. My only negative would be that the shower does not have strong enough water pressure. I would not hesitate to stay at the Marriott Munich in the future
Stayed 1 night in Nov 2023

10/10 Excellent

James

Liked: Cleanliness
Stayed 1 night in Nov 2023

8/10 Good

Hanna Felicitas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Rhonda

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Dorcas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Marriott Munich is a wonderful hotel. The staff was very friendly and helpful. Me and my husband stayed for 10 days, and we enjoyed. It was also nice to see familiar faces on a daily basis that knew us and were always kind to us. Rooms were cleaned daily. Greatly appreciated the staff.
Stayed 9 nights in Sep 2023

8/10 Good

Cathan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a fantastic time during my 1 night stay, however I'm irked by the unclear instructions of parking. $30 for parking validation after thinking you paid for parking on top of everything else is not the best way to end my or anyone elses stay.
Stayed 1 night in Sep 2023

10/10 Excellent

Melinda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very helpful and friendly. The lady at the restaurant entrance who greeted us every morning with a big smile put us in a great mood to explore. The room was clean and quiet, and serviced frequently. Everything we needed was a train ride away, with a Saturday market as a bonus. Will definitely stay here again.
Stayed 6 nights in Sep 2023

10/10 Excellent

Luigi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

Eva

Travelled with family and small children
Liked: Property conditions & facilities
We like that they let us check in early as we were so tired from the trip. But I didn't like many things like the fact that my son's bed was not made, they never give us enough towels I had to leave a message every day to the cleaners and leave tip and even then we didn't get everything we asked for. We asked to change the bedding because we sweat so much during the night and they did not change it even though I asked. I booked this hotel for the swimming pool for my son and for the last night it was closed due to maintenance and my son was devastated he cried so much and the staff didn't care whatsoever they didn't offer us anything. I am disappointed with this hotel overall. Staff not very friendly either apart from one or two people who was a little bit better than the majority. Also at the pool one of the evenings some kids were running around and jumping in the pool so much that it really made me leave the facility.
Stayed 4 nights in Aug 2023

10/10 Excellent

Elizabeth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yannick went above and beyond to help us with anything at all. All of the staff was lovely, kind and helpful. I normally don't give reviews but this has us changing to Marriott permanently. Thank you
Stayed 4 nights in Aug 2023

8/10 Good

Faisal

Travelled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
The property are in good location.we stayed for one week price are fair for value . But staff need to be trained on the basic hotel customer service . I checked out today and some one toke my luggage to bring it down as I am checking , It toke me 30 minutes to look for my luggage after asking the reception three times he located the luggage in the garage I almost missed my train . I asked the reception also to book for me taxi after checking out and she asked how many of you I said 7 note that I stayed there for one week with three rooms with 7 people the total . I was shocked she order 7 taxis for us ! In conclusion I think most of the people who are staying at the hotel are family’s . So the need to add porter for luggage. Also they are lack of training a big chain like the Marriott and I trust they can turn it around fast .
Stayed 8 nights in Aug 2023

10/10 Excellent

Helen

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
good base for first visit to munich
Stayed 3 nights in Aug 2023

8/10 Good

Susan, Glenwood Landing

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2023

4/10 Poor

Allison

Liked: Cleanliness
Stayed 2 nights in Aug 2023

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great amenities and convenient to Munich.
Stayed 4 nights in Jul 2023

10/10 Excellent

Joyce

Stayed 8 nights in Jul 2023

8/10 Good

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a big hotel with newly updated rooms and lobby. Room was clean and lovely and staff were friendly. This was not a great location for my family's vacation. Not much around the area without a pretty significant walk or 20 min or so on the subway that is a couple of blocks away.

10/10 Excellent

Qing, Long Grove

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel condition is very good, staff are nice and professional, convenient to go to the old town and the English garden
Stayed 3 nights in Jun 2023

4/10 Poor

Michael

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service
Check in was supposed to be at 3pm, didn't let us in our room until 4:30. Was not offered any sort of compensation for our time (family of 4 with two littles). When I asked if they could make it right...i was offered two free beverages. I would have liked a touch more sensitivity to my predicament.
Stayed 2 nights in Jul 2023

10/10 Excellent

Xuan

Stayed 2 nights in Jul 2023

6/10 Okay

Lee

Business traveller
Stayed 1 night in Jun 2023

10/10 Excellent

Marcus

Stayed 1 night in Jun 2023

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Convient to surrounding areas
Stayed 3 nights in Jun 2023

10/10 Excellent

Elizabeth

Stayed 1 night in May 2023

10/10 Excellent

Louise

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room. Modern. Fantastic spa and gym facilities. Friendly approachable staff, very friendly to our toddlers. Breakfast is expensive and alright lots of variety but realistically not great value.
Stayed 2 nights in May 2023

10/10 Excellent

darren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super nice experience, very good hotel
Stayed 2 nights in May 2023

10/10 Excellent

Gavin

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2023

10/10 Excellent

Lindsay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Under renovation in the lobby but was not an issue. Very friendly staff.
Stayed 1 night in May 2023

10/10 Excellent

Carrie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Apr 2023

10/10 Excellent

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, friendly and peaceful environment
Stayed 4 nights in Apr 2023

10/10 Excellent

John

Stayed 1 night in Feb 2023

10/10 Excellent

Ehsan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 2 nights in Mar 2023

10/10 Excellent

Ana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa is great. We used it after a long day of walking
Stayed 2 nights in Mar 2023

10/10 Excellent

KRM KATARZYNA

Stayed 1 night in Feb 2023

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2023

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service
Nice place, I’ve seen better Marriott’s but overall, is good.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Danke Marriott
The rooms are a perfect size for a couple. Comfortable bed, clean, quiet, & cozy. Staff from the front desk, restaurants, bar, & housekeeping, were all professional & friends.
Stayed 1 night in Dec 2022

8/10 Good

Cathleen

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good room, great breakfast. Elevators were not all working.

10/10 Excellent

Brandt