Interior detail

Reviews of Hotel Monaco

Hotel Monaco
Schillerstr. 9, Munich, BY

Reviews

8.0

Very good

Rating 10 - Excellent. 100 out of 325 reviews" "
Rating 8 - Good. 134 out of 325 reviews" "
Rating 6 - Okay. 62 out of 325 reviews" "
Rating 4 - Poor. 17 out of 325 reviews" "
Rating 2 - Terrible. 12 out of 325 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Tim

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will not go to hotel Monaco
We had a problem with our reservation and the customer service was terrible. They did nothing to try to help us, did not care, and basically said it was "too bad". We will not be re-booking this hotel again.
Stayed 2 nights in Sep 2020
Response from cs on 7 Oct 2020
Dear TIm, can you please tellus which problem you had? As far as I can remember did you cancel your non refundable booking at the day of our arriving? So how can you have any experience with us? with best regards Christine

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2019
Response from CS on 3 Jan 2020
Dear guest, we are sorry if your stay with us was not what you were expecting. Unfortunately you didn't explain what you were missing or what we could improve. But we hope you enjoyed our great city. Best regards Your Hotel Monaco Team.

10/10 Excellent

Wan-Siong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were extremely friendly and helpful.
Stayed 2 nights in Dec 2019
Response from CS on 16 Dec 2019
Dear guest, thank you so much for your feedback. We are very happy to read that you were to 100% satisfied with your stay with us and for your compliments regarding our team. It is always our dedication to give our guests the feeling like being at home and that we try to do our best to make their stay as comfortable as possible. Wish you all the best. Christine and her team.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019
Response from CS on 14 Dec 2019
Dear guest, we are very happy to read that you were to 100% satisified with your stay at our Hotel Monaco and had a good time. What a great motivation for us! We wish you all the best Your Hotel Monaco

6/10 Okay

Ilya

Liked: Cleanliness, staff & service
Just ok
An ok hotel in a very colorful neighborhood. Close o the center and central train station..
Stayed 2 nights in Oct 2019
Response from CS on 19 Oct 2019
dear guest, thank you for your feedback. You are right Munich is coloured something we are proud of and of course near train station, where tourists all over the world arrive and leave especially. All the best Christine and her team.

10/10 Excellent

Mahendran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay!
Excellent stay, good friendly staff. Thank you! Area was close to train station. All good!
Stayed 3 nights in Oct 2019
Response from Bruni on 12 Oct 2019
Dear Mahendran, we are very pleased to read that you enjoyed your stay with us. We hope to welcome you back in Munich soon. Kind regards, Monika, Hotel Monaco

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quaint and cute.
Stayed 1 night in Oct 2019
Response from CS on 4 Oct 2019
Dear guest, thank you very much for your nice 4 out of 5 review. We are happy that you liked the individuel style of our rooms and enjoyed your stay. We would appreciate to welcome you once again. Christine and her team.

10/10 Excellent

JeffW

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little old, but very clean, very comfy beds, very friendly staff.
Stayed 1 night in Sep 2019
Response from CS on 4 Oct 2019
I am happy to see that you felt comfortable and liked our friendly and helpful service as well as that you mentioned the cleaness of your room. This makes our room maids very happy. I wish you all the best. Christine and her team.

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2019
Response from CS on 4 Oct 2019
Dear guest, my team and I were very happy to see that you had a pleasant stay with us and glad you enjoyed our service and facilities obviously. It is our dedication to ensure our guests feel welcomed and taken care of. All the best Christine and her team.

10/10 Excellent

Michel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My only word to them : Shower-Head and review plumbing. The shower was kinda weak. Also having to wait every time to get the door unlock (Nighttime I can deal with it, but broad daylight...) Otherwise, it was very nice. I would return there next year
Stayed 5 nights in Sep 2019
Response from CS on 27 Sept 2019
dear guest, we are happy to read that you enjoyed your stay with us and had a good time. Thank you very much for the tipp with the shower. We will check immediately. We are looking forward welcoming you hopefully next year. All the best Christine and her team

6/10 Okay

Robert

Liked: Cleanliness
Disliked: Room comfort
OK for a place to sleep
A small, no frills hotel in a not so great neighborhood (3 "gentlemen's clubs" on the same block). Convenient walking distance to the train station and Oktoberfest grounds. Room was small, bathroom and shower barely large enough for one person.
Stayed 2 nights in Sep 2019
Response from CS on 26 Sept 2019
Dear guest, thank you for your feedback. The neighborhood is as multi as all the people you meet here. This makes the area so individual and special. We hope you enjoyed the oktoberfest and had no problems with all the different people you met there and maybe share a beer. Best wishes Christine

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable and in a good location
Near to Munich main station with a very friendly staff.
Stayed 1 night in Sep 2019
Response from CS on 19 Sept 2019
dear guest, in the name of my team and me Ithank you for taking time to give us a feedback. We are happy to see that you enjoyed your stay, appreciate the location of the hotel and that our staff could help you in anyway. All the best Christine and her team.

2/10 Terrible

Hassan

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019
Response from Bruni on 13 Sept 2019
DEar Hassan, we are very sorry to read that your stay with us did not meet your expectations.We are always working hard on remaining our high standards and would be happy to hear from you directly in order to discuss what exactly made you unhappy. Please do not hesitate to contact us at any time. we are looking forward to hear from you soon again. Kind regards, your Hotel Monaco Team

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bilingual staff are knowledgeable, and friendly. The breakfast is delicious.
Stayed 4 nights in Aug 2019
Response from Moni on 6 Sept 2019
Dear Guest, thank you very much for your review. We are happy when our guests are happy and always try to do our best. Hope to see you again in Munich

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is home away from home
I felt so very welcome and at home - this is a very beautiful non-chain hotel run by a lovely woman, who decorated with love and heart
Stayed 1 night in Aug 2019
Response from CS on 20 Aug 2019
Dear guest, thank you so much for this lovely review. My team and I are very glad that you enjoyed your stay with us. It is my dedication that my guests feel like staying at home and have a wonderful time. All the best for you. Christine and her happy team.

8/10 Good

Roderick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Monaco Munich
Hotel Monaco is a traditional German independent small hotel, that provides accommodation and breakfast. It is very centrally located in a quiet side street close to the main station. There are shops, bars and restaurants very close by. The staff are very friendly and all speak English. The bedroom and bath room are clean, neat and tidy and of a reasonable size for this price bracket. Would return.
Stayed 5 nights in Jul 2019
Response from CS on 23 Jul 2019
Dear Roderick, thank you very much for your nice review and the positive words about our team and the cleanness of our rooms. We are happy that you had obviously a good time and enjoyed the stay at our hotel. Wish all the best Christine and her team

8/10 Good

Melissa

Liked: Cleanliness, staff & service, room comfort
Cute clean stay
A clean and friendly place tucked above a bustling neighborhood. Decor was very cute, old fashioned. Place was clean and staff extremely friendly and helpful. Neighborhood is a bit raucous at night, but lovely diverse street life in daytime. Many good eateries around. No air conditioning.
Stayed 1 night in Jul 2019
Response from CS on 21 Jul 2019
Dear Melissa, thank you very much for your detailed and positive feedback and the good description of the area:) We like. I am happy that my team and I could help you to have a good time in Munich and looking forward welcoming again. All the best Christine and her team.

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near train station. Neighborhood dicey at night. Good breakfast. Pleasant, helpful staff. Navigating Munich was difficult.
Stayed 2 nights in May 2019
Response from CB on 28 May 2019
dear guest, My team and I say thank you for your great review. Best motivation ever to give our best! We are really happy that you enjoyed your stay at our Hotel Monaco and had a great time in Munich. Best wishes Chrstine and her team

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable!
Hotel was very clean and comfortable! The hosts were amazing and very helpful with the questions we had. Breakfast was very tasty and freshly made. The noise level at night was louder than we are used to since we are not night owls.
Stayed 3 nights in May 2019
Response from CS on 26 May 2019
Dear guest, thank you for your review. I am happy that my team and I could help and support you to have a good time in Munich and that our breakfast was a good start for you in the day. It looks as you enjoyed your stay with us depsite your 6 points only. Nevertheless all the best for you.

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very cute hotel, with lovely staff. Extremely convenient for train station and major sights are all within walking distance. Very good value. Breakfast and wife excellent.
Stayed 1 night in May 2019
Response from CB on 20 May 2019
Dear Mary, I was very happy to see that you had a pleasant stay with us and glad you liked our friendly and helpful service as well as the central location nearby the the city center and the most popular sight seeings. It is our dedication to ensure our guests feel welcomed and are taken care of by my team. I hope to welcome you soon. Kind regards Christine

2/10 Terrible

Jojo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprise! Surprise!
hotels.com asked how checkin was and I wrote that the Candy Bar is at the address given for hotel Monaco (9 Schillerstrasse), the hotel is not even on Schillerstrasse and that between selecting my room and its confirmation, it was changed to one with shared bath. The hotel responded immediately that I was untruthful about the shared bath, and that the Candy Bar is a "gentleman's bar" and since they can be found all over the world, I had nothing to fear from it, but not why they use a false address. When reserving a room at Hotel Monaco from Slovenia I saw that the cheapest rooms had only a shared bath and selected the next more expensive room, which didn't list a shared bath. How that became a reservation for one with shared bath is only known to hotels.com and the Monaco but they readily offered a private bath for 15 euros more, as if they knew that's what I wanted. At home I've tried to find a room listed there with shared bath but cannot. My photos show the block at 9 Schillerstrasse and the Hotel Monaco sign above the Candy Bar, with a woman who many not be a hotel employee leaning in the doorway. If the Candy Bar is not to your liking stroll just 3 doors to the Bad Angel, or the Dolly Bar, right beside the Broadway Bar, beside the KINO Sexshop beside the Beate Uhse Man's Planet. Check these on Google Map. If you want this, the Hotel Monaco wants you. But to check in you'd better go to Adolph Kolping Strasse, where the hotel entrance is, upstairs.
Stayed 2 nights in Apr 2019
Response from CS on 13 Jun 2019
Dear guest, we are sorry about the missunderstanding and misinterpretation concerning you booked room over the booking website you chose. That's why my team did it best to offer you a upgrade at the moment they realized that you prefere a room with private bathroom. The building in where our hotel is located goes around the corner of Schillerstraße and that is the reason why it belongs to Schillerstarße 9 even the entrance is in Adolph-Kolping-Str. We are sorry if this was a little bit confusing, but this is something we cannot change. With best regards Christine

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Grandma's living room in a rough part of town
Not bad as far as hostels go, it is going for quaint and homey, with pictures of flowers and angels and little quotes everywhere, but misses the mark a bit due to location. You get what you pay for I guess. Room was clean, but the mattress was a bit hard and the frame very creaky and the whole building smells like cigarettes overlaid with potpourri. A fair amount of night noise, but on a weeknight not so bad as to prevent sleep. Located close to the tram line and Karlzplatz, on a bit of a rougher side street. They try very hard to make you feel welcome though, so A+ for the staff.
Stayed 1 night in Apr 2019
Response from CB on 23 Apr 2019
Dear guest, thank you for taking time to write a review. We are glad your were in general satisfied with your stay and had hopefully a good time in Munich. Best wishes Christine and her team.

10/10 Excellent

Avivit

Liked: Cleanliness, staff & service, property conditions & facilities
The room was prettier than we had expected. It was large abd clean ans we really enjoyed it. The bed was less comfortable in my opinion. There was noise from the street, but when closing the window it was reduced. Still could hear it though. I like the design of the room which was lovely. However there was no fridge in the room, so it was less practical. The service was good. They answered the door quickly and the chck in abd out didnt take much time. We stayed there one night.
Stayed 1 night in Apr 2019
Response from CB on 16 Apr 2019
Hello and many thanks for your so positive feedback. We are really happy that you enjoyed your stay and liked our service. Feedbacks like yours are a great push up. All the best your Hotel Monaco Team.

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful little boutique place. Clean comfortable place. Location to traun station is super easy. Easy walk to city center and the old town sights.
Stayed 3 nights in Apr 2019
Response from CB on 10 Apr 2019
dear guest thank you very much for your personal feedback regarding your stay at our Hotel Monaco. We are so happy to see that you felt comfortable and liked our friendly and helpful stay as well. Fromt the central location at the Hauptbahnhof it is indeed really easy to explore our city. We are happy you mentioned that. We are looking forward welcoming you once again. Best wishes Your Hotel Monaco Team.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very close to HB and city center. Hotel stuff are extremely helpful and nice to deal with. Room was bright and pleasant with bathroom clean and good size. Breakfast was great and room was given upon arrrival earlier than checkin time. I would definitely return to this hotel.
Stayed 3 nights in Feb 2019
Response from CB on 15 Feb 2019
Hello and many thanks for giving us a feedback regarding your stay at our Hotel Monaco. We are so happy to see that you had a pleasant stay and enjoyed our services and facilities. It is our dedication to ensure our guests feel welcomed so thy have memorable experiences and may come back again. All the best your Hotel Monaco Team

4/10 Poor

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was great....till nightfall. Super noisy area all night long. Clubs and such that stay open right across the street. My adult son got up for a walk in the am and was propositioned by women while going to get coffee :/ Wish it was in a different location but oh well, live and learn.
Stayed 1 night in Oct 2018
Response from cb on 9 Jan 2019
Hello and many thanks for your personal feedback. We were happy to read that you enjoyed the style of our rooms. Regarding the experience of your adult son you can be sure this was an exception, but can happen all over the world and for the the noise on the street we are very sorry but this is something we cannot change. In the middle of a city there is always a lot of noise, due to the great amount of hotels, shops and restaurants.Hope you enjoyed at least our great city. Warm regards Your Hotel Monaco team

8/10 Good

N.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely furnished rooms. Just a couple minutes walk to Karlsplatz.
Stayed 2 nights in Dec 2018
Response from Rita on 11 Dec 2018
Dear guest, thank you very much for your kind feedback. We are so happy that everything was to your 100 satisfaction and that you had obviousley a wonderful time in Munich. All the best for you your Hotel Monaco Team.

10/10 Excellent

CARMEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice affordable place in Munich
The hotel is nice and cosy and very conveniently located near the train station and walking distance to the city centre. The staff were super nice and helpful and breakfast was good. Will be back!
Stayed 3 nights in Nov 2018
Response from Rita on 8 Dec 2018
Dear Carmen, thank you very much for your great feedback. We are so proud that you were 100% satisfied with your stay with us, starting with our team, great hospitility is very important for us , ending with our with love and details decorated rooms. All the best for you! Your Hotel Monaco Team.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018
Response from cb on 15 Nov 2018
dear guest, thank you very much for taking time to write a feedback. We are very happy that you obviousley enjoyed your stay with us and had a good time. All the best your Hotel monaco team.

6/10 Okay

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and people were friendly. However I feel like I got ripped off with a 25 Euro a day charge or having room with bath and it should have been included
Stayed 2 nights in Nov 2018
Response from cb on 15 Nov 2018
Dear guest, thank you for writing a feedback. Even you booked a room with shared bathroom by yourself we did our best to offer you a upgrade which can be of course not be for free, because this would not be very fair for guest who booked straight ahead a room with private bathroom, we sure you agree with this. Best regards your Hotel monaco team.

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2018
Response from CB on 22 Oct 2018
Dear guest, thank you very much for taking time to write a feedback. We are so happy that you were 100% satisfied with your stay here at Hotel Monaco and that you had a wonderful time in Munich . All the best for you your Hotel Monaco team.

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from CB on 17 Oct 2018
Dear guest, thank you very much for taking time to write a review. We are very happy that you were obviously very very satisfied staying with and had nothing to complain. This makes us very proud and gives us a lot of encouragement to know we are doing right. All the best your Hotel monaco team.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2018
Response from Christine on 12 Oct 2018
Dear guest, thank you very much for your nice review. Best regards Your Christine and the team of Hotel Monaco

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Oktoberfest, & München Hauptbahnhof
All in all we were happy with our visit. The staff very helpful & friendly. Surprised that everytime we leav e to go somewhere you have to give them your room key & then go back to desk to get it. The room was clean & comfortable. Furnishings adequate nothing fancy but a comfortable bed. No air conditioning, but not a very big deal as it would get chilly at night. Summer months could be an issue. The neighborhood on the rough side & the restaurant across street never closes and the guys are outside talking loudly all through the night. The windows when closed did help with keeping the voices from keeping us awake. Also accustomed to having a safe to lock up the valuables left behind while out and about. WiFi worked fairly well.
Stayed 4 nights in Oct 2018
Response from Rita on 10 Oct 2018
Dear Craig, thank you very much for taking time to write a feedback. We are so proud that you felt so comfortable during your stay with us, liked our style and cleaness of our rooms, and that our team could help and support you in anyway. I'm sorry, yes, it was a little bit noisy on the street. More than 2,8 Millions people visit this year the Oktoberfest during the 16 days! All the best your Hotel Monaco Team.

8/10 Good

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, well maintained, but rather noisy.
The hotel is on the fifth floor of a building just round the corner from the main station. The room was clean, well maintained, comfortable with some nice personal touches (there was even a teddy in case you get homesick!). Shower was a little on the small side, but nice and hot. The staff couldn't have been nicer, they really seem like they care. The only downside was that the hotel on a main road and the room is rather noisy into the early hours of the morning due to people shouting in the street. We were there during Oktoberfest, so I don't know whether it's like that all the time or not. The general area is slighty seedy but didn't feel unsafe, and being so close to the station is helpful.
Stayed 2 nights in Sep 2018
Response from Rita on 9 Oct 2018
Dear Katherine, thank you very much for taking time to write a feedback. We are so proud that you felt so comfortable during your stay with us, liked our style and cleaness of our rooms and could help and support you in anyway. 2,8 Millon people have visiting munich during the octoberfest for 16 days. So it means we are near by and sometime is not so quiet in our area :-) All the best your Hotel Monaco Team.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018
Response from Rita on 6 Oct 2018
Dear guest, thank you very much for taking time to write a review. We are happy that you enjoyed your stay with us and had hopefully a nice time in Munich. Your Hotel Monaco Team.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The reception lady was friendly and gave us some good restaurant tips .
Stayed 1 night in Sep 2018
Response from cb on 27 Sept 2018
Dear guest, thank you for writing a review after getting home. We are happy to see that you were really satisfied with your stay with us and that we could help to make your stay a pleasant one. All the best your Hotel Monaco team.

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So cute
Amazingly cute rooms, wonderful breakfast, and a happy and helpful staff.
Stayed 2 nights in Sep 2018
Response from cb on 27 Sept 2018
dear guest, thank you very much for your detailed review.Our team says thank you for your great compliments. We are also happy that you enjoyed our breakfast before starting in the day and that you liked the style of our rooms. Best wishes your smiling Hotel monaco Team.

6/10 Okay

JAMES

Disliked: Property conditions & facilities, room comfort
Try elsewhere.
Very noisy seedy street, no aircon so windows had to be open. Do not accept credit cards, had to get cash from ATM. Very poor wifi.
Stayed 3 nights in Sep 2018
Response from CB on 20 Sept 2018
dear guest, we are located in the midlle of the city, next to many other restaurants, shops , hotel and the train station. This means a lot of people from all over the world walking around here.But on the other side everything is so easily to reach only by walking. But we think no need to call it seedy. We do have fan in the rooms.Unfortunately we had really hot days in the past. And we are sorry that there were some problems with the wifi during your stay. Thank you for this tip. We already checked and fixed it. All the best your Hotel Monaco Team

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good night's sleep in Munich.
A bright clean, quiet room a short walk from the central station, a very central location, excellent spot for a tired traveller to catch a good night's sleep. Philip
Stayed 1 night in Sep 2018
Response from Rita on 18 Sept 2018
Dear guest, thank you very much for your great feedback. We are so proud that you were 100% satisfied with your stay with us, starting with our team, great hospitility is very important for us , ending with our with love and details decorated rooms. All the best for you! Your Hotel Monaco Team.

10/10 Excellent

GayLynn, Clarksville, TN 37043

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very warm and friendly. They were extremely helpful. The room was just charming and very clean. The breakfast was DIVINE! Excellent coffee, and a smorgasbord of everything you would want for a Bavarian breakfast! It was very warm this summer, and since there is no AC we had to open the windows and use the fan. The street noise can be quite loud at times, at no fault at all to the hotel. The location was perfect for us, just down the street from the Bahnhof and 15 min walk to Marienplatz. We adored our time in Munich!
Stayed 2 nights in Aug 2018
Response from cb on 6 Sept 2018
Dear guest, thank you very much for taking time to write a feedback. We are so happy that your were 100% satisfied with your stay at our hotel and that you enjoyed your time in Munich so much. Our staff says thank you!!

10/10 Excellent

David, Miami, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT staff, very helpful and accommodating. I saw them treat EVERY client as the most important person there... They provided directions and tips on where to visit (especially because I had a 7yr old son with me). The manager is so BEAUTIFUL and a true nice person. Thank you
Stayed 3 nights in Aug 2018
Response from Rita on 1 Sept 2018
Dear David, thank you very much for your great feedback. We are so proud that you were 100% satisfied with your stay with us, starting with our team, great hospitility is very important for us , ending with our with love and details decorated rooms. All the best for you! Your Hotel Monaco team.

10/10 Excellent

Calum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place. Area is a bit seedy. Great value and near everything. Just lots of strip clubs on the same street.
Stayed 3 nights in Jul 2018
Response from Rita on 29 Jul 2018
Dear guest, thank you very much for taking time to write a review. We are happy that you enjoyed your stay with us and had hopefully a nice time in Munich. Your Hotel Monaco Team.

10/10 Excellent

Mike, Washington, DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, well located hotel with a great breakfast.
Stayed 3 nights in Jul 2018
Response from Rita on 28 Jul 2018
Dear guest, thank you very much for taking time to write a review. We are happy that you enjoyed your stay with us and had hopefully a nice time in Munich. Your Hotel Monaco Team.

6/10 Okay

Verified traveller

Stayed 1 night in Jun 2018
Response from CB on 13 Jul 2018
Dear guest, thank you for taking time to write a review. We would have been happy if you would have described what could be improved or what do you thought was missing. This would make it for us easier to change things. Maybe next time? All the best your Hotel Monaco Team.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Overall was good. WiFi was not perfect and tea or coffee pot was not provided.
Stayed 5 nights in Jun 2018
Response from CB on 11 Jul 2018
Dear guest, thank you very much for taking time to write a review. Thank you for the hint with the Wifi-we already improved it and we are happy that you enjoyed your stay with us. All the best your Hotel Monaco Team

10/10 Excellent

Willard, Sarasota Fl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My third stay at this hotel. Always an enjoyable experience.
Stayed 5 nights in May 2018
Response from CB on 1 Jun 2018
Dear guest, thank you very much for taking time to review your stay with us. We are very happy that you were 100% satisfied again and that we could win you as a regular guest. All the best and see hopefully soon again. Your Hotel Monaco team.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Red light district, street noise people yelling all night—until dawn. Front desk has earplugs available. Otherwise a very convenient location. Very nice breakfast. This place is small, more like a B&B than a hotel. Adjust your expectations accordingly.
Stayed 1 night in May 2018
Response from CB on 30 May 2018
Dear guest, thank you very much for your feedback. We are very glad that you liked your stay with us. Just one thing: there is no red light district in the city. There are only some bars for lonely gentlemen. Everything else is forbidden. Best wishes Your hotel monaco team.

4/10 Poor

Daniel

Liked: Staff & service
Disliked: Cleanliness
Stayed 4 nights in May 2018
Response from CB on 23 May 2018
Dear guest, it would be easier for us to comment your review if you would have described what could be improved. Apart from that we hope that at least you enjoyed our great city.All the best your Hotel Monaco team

8/10 Good

jetemy, Dallas TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, can be a bit noisy. No ac but desk fan was in the room.
Stayed 2 nights in May 2018
Response from CB on 23 May 2018
Dear guest, thank you very much for writing a review. We are happy that your were in general very satisified with your stay with us and had hopefully a good time in Munich. Your Hotel Monaco Team.