Unfriendly Posted 10-Jan-2015
The change of the name from Kepminsky to Hilton took 1 hour of time driving with taxi driver in airport and looking for Kepminsky. Then the receptionist could not find the room. The room was ok, clean and big, but design more for 3 stars, then 5. We wanted to take taxi to the city, receptionist could not call a taxi, so we need to walk for 10 min on the street to the next taxi stop. Was just horrible.
Comment from Hotel Management
19-Jan-2015 by Hilton Munich Airport, Hotel Management
Dear Guest, We appreciate your feedback and have taken note of all your comments. We are sorry for the issues you had and we assure to discuss and review the mentioned situations. We are looking forward to seeing you again soon! Kind regards Claudia Soost Executive Office Hilton Munich Airport