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Reviews of GS Hotel

GS Hotel
Zielstattstraße 12, Munich, BY

Reviews

8.2

Very good

Rating 10 - Excellent. 292 out of 1000 reviews" "
Rating 8 - Good. 506 out of 1000 reviews" "
Rating 6 - Okay. 151 out of 1000 reviews" "
Rating 4 - Poor. 32 out of 1000 reviews" "
Rating 2 - Terrible. 19 out of 1000 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ian, Red Lodge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is really very little to complain about at this property. It is total value for money. The room was very spacious. The bed was very comfortable. There was no noise internally or externally, and they had pull down blinds as well so no daylight coming in when you are sleeping. The only complaint I had is that the shower had very little pressure, as bad as the showers in England. The showerhead was just too big, if the showerhead had been smaller, the pressure might have been better. Also, you cannot shower for too long because the water leaked through the door onto the bathroom floor.
Stayed 3 nights in Apr 2024

10/10 Excellent

Thomas, Medellin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay in Munich. The fact that it is a bit off the beaten track is compensated by the great price.
Stayed 1 night in Apr 2024
Response from GS Hotel SB on 21 Apr 2024
Dear Thomas,thank you so much for your great review. We are glad you were satisfied by our hotel and price-performance. Hopefully we see you back again sometime. All the best for your future.

8/10 Good

Joe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice facility but the area surrounding was very noisy due to traffic and people hanging around across the street. No convenient, secure street parking, which was resolved by extra fee to park in the garage. The staff were very pleasant and helpful with my booking error, finding us accommodations in the last minute. The room was very clean and sleeping was very comfortable. Food was excellent.
Stayed 1 night in Apr 2024
Response from GS Hotel SB on 20 Apr 2024
Dear Joe,thank you so much for your feedback and your detailed experience about the stay. We are sorry if you had a strange feeling about the people across the road. But it is great to hear you were totally satisfied by our hotel overall. Hope to see you soon again. Take care and stay healthy.

6/10 Okay

Staci

Location is good - central and near restaurants and stores. The breakfast buffet is excellent. Rooms are clean but stark- bathrooms are serviceable. Staff is rude and rigid. Customer service is almost nonexistent
Stayed 6 nights in Mar 2024
Response from GS Hotel SB on 21 Apr 2024
Dear Staci,thanks for your time to score us. We are very sad that you did not felt understood and welcome. Could you maybe explain what happened, so you have this opinion? The service is very important to us. We still wish you all the best for your future, stay healthy.

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value hotel with comfortable room and friendly staff
Stayed 3 nights in Mar 2024
Response from GS Hotel SB on 20 Apr 2024
Dear Richard,thanks for your feedback. We like to hear you were satisfied with the good value, comfort of room and about our staff. Hope to see you sometime back again. All the best for your future.

8/10 Good

Sidney

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The room was a good size and comfortable. Only stayed for one night (tour in the area). There is not much parking available, the hotel’s parking was full and street parking is very limited (good luck finding a spot). The staff was friendly and helpful
Stayed 1 night in Mar 2024
Response from GS Hotel SB on 21 Apr 2024
Dear Sidney,thanks for your feedback. We are glad to hear you were satisfied by everything althought the parking made problems to you. Usually our staff always finds a solution for this. All the best for your future, stay safe and healthy.

6/10 Okay

Kyler

Liked: Cleanliness
We got in late and almost missed the receptionist. There was someone sleeping in the hallway and the shower head was broken so that you had to hold it in your hand as you showered. Not the best.
Stayed 1 night in Mar 2024
Response from GS Hotel SB on 21 Apr 2024
Dear Kyler,thanks for your review. Even if you miss the opening times, you are always able to get your key by our nightshift, which has hopefully also informed about someone sleeping in the hallway. We will check the shower head immediately to avoid such problems for the future. All the best for your future, stay healthy.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from GS Hotel SB on 21 Apr 2024
Lieber Daniel,wir danken Ihnen für die Top-Bewertung. Wir freuen uns sehr, dass Sie einen tollen Aufenthalt bei uns hatten und freuen uns bereits auf Ihren nächsten Besuch. Bleiben Sie gesund und alles Gute für die Zukunft.

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value but a little far from town
Stayed 2 nights in Feb 2024
Response from GS Hotel SB on 10 Mar 2024
Dear Regina,thank you so much for your lovely feedback. Hope you had a great time in munich and to see you back again in the future. Stay safe and healthy.

2/10 Terrible

Tanisha

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible experience, don’t recommend.
Stayed 2 nights in Feb 2024
Response from GS Hotel SB on 24 Feb 2024
Dear Tansiha,we are so sorry that you had a bad picture about our hotel and your stay. In order of that we would kindly ask you to get back to us, to tell us what has been the problem. All of our guests are very important to us and we hope to solve the problem even afterwards if possible. All the best for your future.

10/10 Excellent

Tala

Travelled with group
Liked: Amenities, property conditions & facilities
it’s the fact that GS stands for Good Sleep, and honestly it was the best sleep i’ve had in a while 11/10
Stayed 2 nights in Feb 2024
Response from GS Hotel SB on 16 Feb 2024
Dear Tala,thank you so much for your excellent feedback. We are so happy to hear you were extremely satisfied with the sleeping and your stay. Hope to see you back soon. All the best for your future and stay healthy.

10/10 Excellent

Hassan Afroze

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GS Hotel Munich
Great rooms and service for the price,no complaints. The receptionists were really helpful and went above and beyond!
Stayed 4 nights in Jan 2024
Response from GS Hotel SB on 21 Jan 2024
Dear Mr. Afroze,thank you so much for your lovely feedback. We are so happy to hear you were satisfied with our service, price-performance and our staff. Hope to see you soon again. Take care and stay healthy.

4/10 Poor

Mohamed

Response from GS Hotel SB on 21 Jan 2024
Dear Mohamed,thanks for your feedback. We are sad that your stay was not as expected and wish you all the best for your future.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from GS Hotel SB on 16 Dec 2023
Dear Guest,we appreciate your feedback and your score. All the best for the future.

6/10 Okay

Yi Hsuan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Nov 2023
Response from GS Hotel SB on 16 Dec 2023
Dear Yi Hsuan,thanks for your feedback. We hope to have you here again some day. All the best for you.

8/10 Good

Fatih

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I liked the apples at the reception
Nice hotel i liked it but there was not kettle
Stayed 2 nights in Nov 2023
Response from GS Hotel SB on 20 Nov 2023
Dear Fatih,thanks for the good review. We are glad you enjoyed your stay with us. A kettle you can always ask for and we can put to your room if available.

8/10 Good

Ahmet

Liked: Cleanliness, staff & service, property conditions & facilities
Easy going .. 1 night stay price value Championsleauge
Stayed 1 night in Nov 2023
Response from GS Hotel SB on 16 Dec 2023
Dear Ahmet,thanks for your feedback. We hope your stay was as good as the football game. Hope to see you soon again. All the best.

8/10 Good

Chew

Stayed 4 nights in Oct 2023
Response from GS Hotel SB on 16 Dec 2023
Dear Chew,thanks for your feedback, which we really appreciated. All the best for the future.

8/10 Good

Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Oct 2023
Response from GS Hotel SB on 16 Dec 2023
Dear Anne,thank you so much for your feedback. We are glad to hear everything was good. Hope to see in the future again. All the best and stay healthy.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place in a quiet location. Transportation S Bahn was a 15 minute walk.
Stayed 7 nights in Oct 2023
Response from GS Hotel SB on 16 Dec 2023
Dear David,thanks for your feedback. We are glad to know that you liked the place and area. As an alternative we also have a bus stop infront of the house or a metro station just 8 minutes walking distance. We wish you all the best.

10/10 Excellent

Kathrin

Travelled with family, Travelled with family and small children
Great
Stayed 1 night in Oct 2023
Response from GS Hotel SB on 16 Dec 2023
Dear Kathrin,thanks for your excellent feedback. To hear your stay has been great and you gave us the maximum of score shows us we do have guests which are very glad with their stay.

8/10 Good

Maria

Travelled with family and small children
Liked: Cleanliness, amenities
Great location with many markets and dining options around. The hotel room was not bad, the bed was really stiff and made sleeping uncomfortable. They charge 10 € for parking but you may park on the street for free. I was surprised by the breakfast, they actually had a lot of options.
Response from GS Hotel SB on 16 Dec 2023
Dear Maria,thanks for your feedback and your detailed comments to it. We are glad to know you were satisfied by the location and about breakfast buffet. We are very sorry if you had problems with our bed. We will check this immediately.

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel near bus stop and metro
We enjoyed our stay here and would happily stay here again. The room is clean and minimal, but we don't spend much time inside it. Hotel staff was friendly and helpful. Hotel is right next to a well-connected bus stop, and about 10 minutes from a good metro line. Only complaint is the wifi was not very good inside the room so it affected some work and we could not stream any movies.
Stayed 3 nights in Sep 2023

10/10 Excellent

Sherlyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

6/10 Okay

Man Yee

Travelled with partner
Disliked: Amenities
Have spider web inside tge ceiling of my room
Stayed 1 night in Oct 2023

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and clean! Good size room for myself. If i ever come back to Munich i would stay here again.
Stayed 3 nights in Oct 2023

10/10 Excellent

Jovanni

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Thomas

Stayed 1 night in Oct 2023
Response from GS Hotel SB on 16 Dec 2023
Lieber Thomas,vielen Dank für Ihre Bewertung. Es ist sehr schön zu wissen, dass Ihr Aufenthalt zu vollsten Zufriedenheit war. Bleiben Sie gesund und alles Gute für die Zukunft.

10/10 Excellent

Aaron

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Nice clean and simple room. Reception staff were very helpful.
Stayed 4 nights in Sep 2023

6/10 Okay

Michael

Business traveller
Disliked: Cleanliness, property conditions & facilities
Not recommend this hotel
Staff were not very friendly, rooms were not clean. Not sure if I want to stay here another time
Stayed 1 night in Sep 2023

8/10 Good

Esmeralda

Liked: Staff & service, amenities, property conditions & facilities
They need to clean better, we had empty bottles and forks on the floor.
Stayed 2 nights in Sep 2023

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant breakfast and all staff really friendly
Stayed 3 nights in Sep 2023
Response from GS Hotel SB on 27 Sept 2023
Dear Robin,thanks so much for your nice words and your great feedback. We were so happy to had you here as our guest. All the best.

8/10 Good

Frank

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great but I left my key in my room and no one is there over night. I had to wait until 6:30 to get back in.
Stayed 4 nights in Sep 2023

10/10 Excellent

Randal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay and roomy for Europe.
Enjoyed the large spacious rooms and king bed. The breakfast was hot and replenished well. Staff had info on checking for local buses and parking etc.
Stayed 5 nights in Sep 2023

6/10 Okay

Stefan

Liked: Amenities
i made a terrible mistake, this place dint have a ac, difficult when you try to sleep after 32 c day, and you coudnt even open the window all the way?? dont stay here during summer for sure.. and one more thing, they allow dogs here and one of them bit me by reception!!! thank god he only ripped my pants!
Stayed 3 nights in Aug 2023

10/10 Excellent

Phillip

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Mariusz

Stayed 1 night in Jul 2023

6/10 Okay

WanJing

Liked: Staff & service
Stayed 1 night in Jul 2023

6/10 Okay

Esraa

Travelled with group
Liked: Cleanliness, staff & service
It was a nice stay, the staff was friendly. There was just no AC’s they offered a fan which was helpful.
Stayed 1 night in Jun 2023

10/10 Excellent

Janio, London

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel with a delicious breakfast.
Stayed 1 night in Apr 2023
Response from GS Hotel SB on 16 May 2023
Dear Janio,thank you so much for your great feedback. We are so glad you loved our breakfast buffet. Hope to see you soon again. Take care and all the best.

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023
Response from GS Hotel SB on 17 Apr 2023
Lieber Mike,vielen Dank für Ihre absolute Spitzenbewertung. Wir haben uns sehr gefreut, Sie als Gast bei uns gehabt zu haben und freuen uns bereits auf Ihren nächsten Besuch.

10/10 Excellent

Raj Kumar

Stayed 1 night in Mar 2023
Response from GS Hotel SB on 17 Apr 2023
Dear Mr. Kumar,thank you so much for your feedback. We were happy to had you here as our guest and wish to see you soon again. Take care.

6/10 Okay

George

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Some staff are dedicated professional and responsible on service. Some staff did not do a good job. When our unit toilet was jammed and I told the reception, the next day the toilet issue was not fixed. So we had to go to the first floor to use the public toilet.
Stayed 2 nights in Sep 2022

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort, good food and smiles
The room was perfect for my stay- just what I needed. I was snug and comfy- which was a blessing because I was unexpectedly very Ill during my stay. The staff were so professional and helpful- and the breakfast! I was very impressed by the incredible spread they make available every morning. I loved how close everything I needed was, one block to a pharmacy, multiple grocery stores and mailing boxes home - I was able to walk them there. I highly recommend
Stayed 2 nights in Oct 2022

10/10 Excellent

Elizabeth

Stayed 4 nights in Sep 2022
Response from GS Hotel SB on 27 Sept 2022
Liebe Elizabeth,vielen Dank für Ihre tolle Echtzeit-Bewertung. Wir freuen uns Sie bei uns zu haben.

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Room comfort
College Dorms
The photos on HOTELS seem to be of their sister property next door (LS) rather than the GS. The rooms here feel like a college dorm.
Stayed 3 nights in Sep 2022

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2022

6/10 Okay

Robert

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The ad here is a bit confusing and misleading.
While the hotel’s issues didn’t ruin the trip, we definitely will not be staying there again. The information found on Hotels.com for this property is misleading and confusing. There are actually two completely different properties. If you want a pool, you have to request a suite, for which you will be set up in the other hotel (not the GS location). We missed that point (which is only found in small print on a photo), and paid for a room with breakfast included. After arriving, we were informed that there is no pool, but based on what we paid, they could move us to the other hotel. We did that but were told that breakfast was no longer included. The view looked down into a construction area. Plus, The closest metro is a 15 minute walk away. Some redeeming qualities include a 25 minute walk to the zoo; free parking; and a small health food grocery in the ground floor of the hotel which offers the pool.
Stayed 2 nights in Sep 2020
Response from GS Hotel Team on 25 Sept 2020
Dear Robert, thank you for the feedback and telling us your issues. It's very sad to hear that after you have already left, we may could have solved some issues. We checked again the hotels.com page, and there it says for the suites it is in another building opposite with Pool, Sauna etc. In the double rooms and single rooms which is only bookable for the GS Hotel there is no Spa area. The underground is 12 minutes walk and we have a bus stop infront of the hotel which takes you to the underground in 4 minutes as well. Wishing you all the best for the future.

8/10 Good

Margaret

Liked: Cleanliness, property conditions & facilities, room comfort
well priced and well positioned in Munich.
Well priced hotel close to bus stop with a great breakfast for E10 and several good restaurants and a supermarket near by. Rooms are fair sized and bed was comfortable. Fruit available each day at reception was a good touch. Nice lounge area downstairs but our family group was asked to vacate playing cards at 10pm so they could turn the lights off.
Stayed 3 nights in Jan 2020
Response from PG on 26 Jan 2020
Dear Margaret thank you for your nice feedback! We really appreciate it. Kind regards GS Hotel

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from PG on 22 Jan 2020
Thank you for your Feedback. Best regards GS Hotel