GUEST REVIEWS
Expedia Guest Rating
of guests recommend
TripAdvisor Traveller Rating
TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsRooms & Rates
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Hotel Policies & Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Property Amenities
Rooms
The 100 guestrooms feature 80-cm (31.5-inch) TVs with satellite/cable channels, an English news channel, and pay movies. Wireless Internet access is available for a surcharge. Coffee/tea makers, minibars, and speakerphones with voice mail are provided. Rooms have air conditioning, laptop-compatible in-room safe and windows open.
Bathrooms come with shower/tubs, hair dryers, and complimentary toiletries. Best Western Hotel Cristal permits pets. Cribs (infant beds) and rollaway beds are available.
Room Amenities
Dining
The hotel serves a breakfast buffet each morning.
Restaurant-Bistro - Light meals are served in this bright, informal bistro. Open daily.
Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Best Western Hotel Cristal
of guests recommend
out of 33 reviews
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Showing 1 - 10 results (of 33) · See more Best Western Hotel Cristal reviews
“Couldn't get to sleep”
It's right on a busy street, horns, sirens and all kinds of city noise. It was very warm and we needed the windows open because there was no air conditioning. We couldn't get to sleep because of the city noise.
“Best Western Hotel Cristal - decent & cheap”
decent & cheap
“Germany Stay”
Overall the hotel met our needs. It did provide accomodations for 3 adults in one room which was hard to find in Munich. The location was great and the staff was very helpful. The location was on a very busy street therefore it was very noisey. During hot weather it would be uncomfortable as it has neither air conditioing or screens on the windows. This is very common in many European hotels.
“Tired looking hotel with bad service”
This is a very worn down hotel and definitely not worth the 4 Stars as claimed. If it weren't for the location, I would not stay here. The front desk was quite rude and not very knowledgeable about tours. He kept referring me to look at the brochures. I also asked for a room change after discovering a very foul odor in the room. Apparently, they booked me in a smoking room. They reluctantly allowed me to switch rooms after finding out I washed my hands in the room's bathroom which I found ridiculous.
“Just what I wanted”
For a short visit to Munich this was entirely satisfactory. Good and cheerful staff service and an excellent breakfast. Proximity to the main Station was a great advantage.
“GOOD HOTEL IF YOU DON'T MIND LACK OF A/C”
GOOD LOCATION AS PROMISED, EXCEPT BE READY TO PAY HIGH PRICE FOR BREAKFAST BUFFET. NOISY AREA, IF YOU HAVE TO SLEEP WITH WINDOWS OPEN DUE TO NO A/C.
“Not impressed - no way is this a 4 star hotel.”
No airconditioning in the room and the room got quite stuffy at night - there was a fan provided but quite it was quite ineffective. Also, the windows in the room were not double-glazed and since our room was facing the main street, there was a quite a lot of noise till late at night and from early in the mornings. Staff were very nice though and the hotel location was quite convenient - 5 mins walk from the Central Station and good access to lots of restaurants and City Centre.
“Comfortable hotel”
Nice personnel, very large rooms, quite close to the centre of the city.
“Good one”
I liked this hotel even though it took me 20 min to go to the main places.
“No air-conditioning ruins this hotel”
Much about this hotel was excellent: location, cleanliness and friendliness of staff. However, we were surprised to find that the rooms were not air-conditioned and the rooms were very hot. With a noisy street outside we had to keep the windows closed at night and the room was stifling. On this basis alone I cannot recommend the hotel unless you upgrade to their "comfort" rooms...!
Showing 1 - 10 results (of 33) · See more Best Western Hotel Cristal reviews
Schwanthalerstr. 36 Munich, 80336 Germany
Nearby Points of Interest
Location Highlights
The preferred airport for Best Western Hotel Cristal is Munich (MUC-Franz Josef Strauss Intl.) - 29.5 km / 18.3 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
Nearest Major Airport:
Area:
Hauptbahnhof, Munich, Germany: Just west of the old town, the area around the main station is crammed with hotels and pedestrian areas filled with shops. Further north is the city's museum district, which is home to the Alte and Neue Pinakothek, the Pinakothek der Moderne, the restored Glypothek, the Museum of Antiquities, and the Lenbachhaus, which exhibits the work of Bavarian painter Franz von Lenbach.
Schwanthalerstr. 36 Munich, 80336 Germany
