Ratings based on 55 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Note about airport transfer

Posted 06-Jun-2014
Very nice hotel close to international terminal. However, if you want to use the free hotel pick up and drop off to the airport, call them directly and book over the phone or their website. We had to pay extra for the airport transfers as we booked it through expedia. Otherwise, no issues with the stay.
5 out of 5
Recommended
for Everyone
by Dianne from New Zealand

Beautiful hotel near the airport

Posted 29-Apr-2014
This hotel has the most wonderful swimming pool. The rooms are well appointed and very clean . The food was excellent and I would most definately stay there again if I required accommodation in Mumbai.
5 out of 5
Recommended
for Business Travellers
by A verified traveller

This traveller left a rating score only Posted 27-Apr-2014 on Hotels.com
5 out of 5
Recommended
for Families
by A verified traveller

This traveller left a rating score only Posted 24-Apr-2014 on Hotels.com
5 out of 5
Recommended
for Business Travellers
by A verified traveller

This traveller left a rating score only Posted 20-Apr-2014 on Hotels.com
4 out of 5
Recommended
for Everyone
by IVAN from UK

CONVENIENT FOR AIRPORT

Posted 28-Feb-2014
Pros: General service good, excellent breakfast.
Cons: Bathroom shower difficult to adjust.
Location: Immediate location unpleasant but once in the hotel grounds fine, good location for airport.
OVERALL GOOD airconditioning almost too cold. Service excellent, could do with better smoking area outside with at least seats and not by kitchen door as at present.
4 out of 5
Recommended
by Avinash Lasrado from Mumbai

Decent but high priced

Posted 27-Feb-2014 on Hotels.com
This is a very good hotel considering its location,but for the overall hotel building,decor and room.It is too expensive considering what they have to offer,it stands in the category of a 4 star hotel l and not a 5 star.So 10,500/- rs on a room is too expensive for this property.You would rather find better options like the Leela or courtyard mariott or shahara star in that vicinity for around the same price.
5 out of 5
Recommended
for Everyone
by Brian from Denver

Incredible Value, Service & Taste of India

Posted 10-Feb-2014
Pros: The decor was unique and stylish, room was always clean, well kept & extremely comfortable. Staff always welcomed me with smile and impeccable service
Cons: Honestly, it was outstanding and no sign of needing to improve. Maybe better control mosquitoes, but that was problem all over Mumbai
Location: I only was in Mumbai for exhibition, but I loved that it was close (but not too close) to airport. Security was excellent.
Coming from the U.S., I had wanted to stay at the familiar Marriott or Hilton, thinking they would be much nicer than my Delhi friend's suggestion of Waterstones. I was wrong and he was right! The service was impeccable and the food as good as any place I ate in Mumbai. The staff was absolutely fabulous and courteous, attending to every my need and making me feel that I was as welcome as royalty. There was even a mixup in my reservation when I arrived at 2AM with the hotel sold out, but they found me a room and my trip was saved. Now I'm so glad I stayed at Waterstones and not some other American hotel
3 out of 5
by Elle from montreal, Canada

okay hotel near international airport

Posted 07-Feb-2014
Pros: Breakfast
Cons: Bed pillows could be better
Location: very close to Int. Airport
More like a 3 star hotel I didn't like the fact that the lobby is on the second floor and they keep your bags on the first floor during check it's sort of strange thing for a hotel to do. The rooms were interesting not to my liking I prefer a real chair not a bean bag one too old for that. There are better choices for 4-5 star airport hotels. The breakfast on the other hand was very nice in a garden type setting lots of choices.
5 out of 5
Recommended
for Overnight Stay Before Destination
by Steve from London UK

Luxury Hotel

Posted 03-Feb-2014 on Hotels.com
Everything great - but location is only good for the airport, not for visiting the city. Bedroom - Restaurant - Leisure facilities - all first class. Not much in local area, probably best to eat in the hotel.