Ratings based on 52 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
98% of guests recommend
4.9 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Personal Event
by A verified traveller

Great stay

Posted 02-Jan-2014 on Hotels.com
The beds are incredibly comfortable and the rooms are very well equipped and have plenty of space.
5 out of 5
Recommended
for Business Travellers
by Dan from Toronto

Oasis in Mumbai

Posted 09-Dec-2013 on Hotels.com
The survey didn't ask me about the food. The food was 'fabulous'
4 out of 5
Recommended
for Business Travellers
by Gulzar from Delhi

Proved too expensive for the room / service

Posted 09-Dec-2013 on Hotels.com
Trident being a 5 star rated property, should do more for their club room. I wasn't no where near impressed with their club room which charged me INR 25K for a night! exorbitant for a small club room (almost felt claustrophobic) and I had to ask for a refund on the 2 piece laundry, which should have been complimentary in a club room. Its ok going here for a 10K per night rate, not for 25K!! just not worth it.
5 out of 5
Recommended
for Everyone
by Abhay from singapore

Above and beyond

Posted 08-Dec-2013
Pros: Loved every aspect of this hotel.
I reserved this hotel as part of a multileg business trip. As expected, the hotel was immaculate and the rooms were top tier. I asked the concierge Kevin for nearby places where I could buy a pair of traditional plain cotton indian pajamas. Instead of that, he sent up a pair to my room, on the house! Truly outstanding service all around.
4 out of 5
Recommended
for Business Travellers
by A verified traveller

Good hotel .. Awesome service ... Rooms are small

Posted 03-Dec-2013 on Hotels.com
Excellent hotel. The only issue is that the rooms are not great in size. Service is amazing!!! I really like the hotel ...
5 out of 5
Recommended
for Business Travellers
by A verified traveller

This traveller left a rating score only Posted 02-Dec-2013
5 out of 5
Recommended
for Personal Event
by Saurabh Koshta from Pune

liked the stay

Posted 06-Nov-2013 on Hotels.com
I stayed there overnight before my interview. The day I checked in I had to go less than a mile and the reception arranged a cab for me and did not charge for the trip which I think was very kind of them. Overall it was everything you'd expect from a 5 star rated hotel.
5 out of 5
Recommended
for Everyone
by Mary from San Francisco, CA

Perfection in Mumbai

Posted 29-Sep-2013
Pros: All of the above.
Cons: Nothing
Location: This is fairly far away from the main tourist areas of Mumbai, but close to the neighborhoods known as Bandra West.
Can't find anything bad to say about this hotel. Large room, comfortable bed, luxurious robe, window blinds that roll up automatically when you turn on the main power, prompt, friendly service. The waiter in the main restaurant made a mistake and brought me the wrong salad one night (of course, it was quickly replaced). The next night a waiter arrived in my room with a plate of chocolate goodies and a hand signed note of apology. And did I mention that the bathtub has a glass wall opening to the bedroom, and a privacy screen that rolls down at the touch of a button? Highly recommended.
5 out of 5
Recommended
by A verified traveller from Singapore

Posted 19-Sep-2013 on Hotels.com
Great place to relax
5 out of 5
Recommended
for Business Travellers
by Vasanth from Chennai

Good

Posted 02-Sep-2013 on Hotels.com
My stay here was good and the service was nice.would stay again in my next visit to Mumbai.