Ratings based on 591 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
96% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Visiting from U.S. - stayed 5 days

Posted 13-Jul-2015
the most appealing factor was the extent to which all of the staff makes you feel welcome for staying there. I tried 2 restaurants and also 2 Bars and was very happy with food taste and service. My compliments to the Hotel management for thoroughly training their staff to stay focused on helping the guests,Will return. - Bob Arora ,July 12, 2015.
5 out of 5
Recommended
for Everyone
by A verified traveller from DUBAI

Excellent stay with great breakfast options !

Posted 07-Jul-2015
Cons: The carpet in the room looked kind of old. Maybe some polishing or replacement would really help.
Well, its all about location here. Its a historic site, so theres a lovely view of the city as well as lots of restaurants and bars nearby. Also, the breakfast is superb. Lots of options provided.
1 out of 5
by A verified traveller from New Jersey

Someone found my card and book at this place.

Posted 20-Jun-2015
Someone found my card and book at this place. When I called and explained this they told me no refunds. Expedia customer service called for me they said they dont speak English.
5 out of 5
Recommended
for Everyone
by A verified traveller from London

An oasis

Posted 09-Jun-2015
Pros: Room comfort, staff and food quality.
Very pleasant and accommodating staff. The Club rooms are worth the extra, modest, price. The food was universally excellent as well.
5 out of 5
Recommended
for Everyone
by A verified traveller from London U

Great Hotel To Stay In.

Posted 03-Jun-2015
Pros: Great location and as you watch out from you room you can see the Gateway of India and the ocean. The hotel is lovely inside.
Cons: Room should be check to make sure all guest require items are in room before guest arrived. We had to asked for toothbrushes.
Location: Its near to the Gate way Of India & boats to Elephants island were right there. Also there were restaurant and shops within and around the area.
I stayed at the Taj for a few days and i love it, Its great location, friendly staff. had many different restaurant on board which was great.
5 out of 5
Recommended
for Everyone
by A verified traveller

An institution

Posted 26-May-2015
The only disappointments: • Smell of damp in my room. Room immediately changed by the manager's desk • Spa fully booked during my short stay there
4 out of 5
Recommended
for Everyone
by A verified traveller from Dubai

PRAISEWORTHY HOTEL, STAFF OFFER EXCELLENT SERVICE

Posted 24-May-2015
Pros: TAJ HOSPITALITY AND SERVICES
Cons: CONTINUAL IMPROVEMENT IS RECOMMENDED TO MAINTAIN SERVICE QUALITY AND HIGH-END STATUS
Location: GATEWAY OF INDIA
STAY WAS VERY COMFORTABLE, ROOM WAS VERY CLEAN, IN-HOUSE RESTAURANTS WERE TOP CLASS, BREAKFAST LOUNGES ARE GOOD
5 out of 5
Recommended
for Everyone
by A verified traveller from Surry

Upgraded for both stays

Posted 20-May-2015
An excellent hotel that is known for its excellent service
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 19-May-2015
Was v good, the lunch and breakfast buffet at shamiaba were mind blowing
5 out of 5
Recommended
for Everyone
by A verified traveller from California

Classy and historic hotel

Posted 08-May-2015
Pros: Caring staff, great facilities,great location
Location: Stroll by the shore, shopping and fine dining
Superb hotel located on shores of the Arabian Sea with India Gate near by. Check in was not in a line at a counter. Staff greeted us as our car arrived and escorted us directly to our room and checked us in directly. We had arrived on an early flight and well before check in deadline. Not only was that no problem, hotel upgraded us to a room with a great view. The staff was superb. When bellboys were bringing up luggage, I was on the phone and I handed them by mistake US $100 bills instead of 100 Indian Rupees. In a few minutes ,they were back and checked if I had intended to give them the large tip! Later during our stay, my wife developed some stomach trouble and the hotel arranged a call with a doctor late at night and had medicine in our room within 15 minutes. Room service was also excellent. Hotel also arranged to ship a bag for us to the US with short notice and handled the matter smoothly for us.