Ratings based on 268 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
96% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from London

Faultless

Posted 12-Jul-2014
The welcome and service was the best I have ever experienced. The facilities were also excellent. Extras were fairly expensive, as you might expect.
Comment from Hotel Management
26-Jul-2014 by Gaurav Pokhriyal, Hotel Management
Dear Guest I would like to take this opportunity to thank you for taking the time to write a review on Expedia. We are delighted that you enjoyed your experience with us and look forward to welcoming you back soon.
5 out of 5
Recommended
for Everyone
by Carissa from Tampa, FL

Most Hospitality I have experienced in my life!

Posted 14-Jun-2014
Pros: Staff hospitality, the ambiance, including the most aromatic smells all around, cleanliness, comfort, pool relaxation, location, food options
Cons: The prices are quite high, but for the experience, completely worth it!
Location: Taj Hotel near Gateway India has many fun options for eating and shopping, both inside and outside the hotel. Elephanta Caves are a ferry ride away!
During our 7-week stay in India as dance teachers, we treated ourselves to one night at the Taj for a team member's birthday! It was a treat that exceeded all our expectations. We felt like best friends with all the staff and there were unlimited surprises of hospitality at every turn for our friend's birthday, from balloons to cake to staff singing to cards. We were blown away by the kindness and attentiveness to our needs, even if just for one day. It was simply beautiful and professional, the best experience we have ever had!
Comment from Hotel Management
14-Jul-2014 by Gaurav Pokhriyal, Hotel Management
Dear Ms Carissa, Thank you so much for your kind words. We at The Taj Mahal Palace Mumbai do our best to ensure we meet the expectations of our guests. We hope on your next visit to India you stay with us for more than a day.
5 out of 5
Recommended
for Everyone
by Lel from Western Australia

Traditional feel of luxury in the middle to Mumbai

Posted 09-May-2014
Was most impressed with everything. It was my (grown up) daughter's birthday while we were there and they gave her a card and a lovely ganesh.
Comment from Hotel Management
26-Jul-2014 by Gaurav Pokhriyal, Hotel Management
Dear Guest I would like to take this opportunity to thank you for taking the time to write a review on Expedia further to your experience at The Taj. We are delighted that you chose to celebrate your daughter’s birthday with us a look forward to welcoming you back for more unforgettable experiences
5 out of 5
Recommended
for Everyone
by A verified traveller

Taj Palace Hotel

Posted 27-Apr-2014
Pros: Staff couldn't be more helpful and made our stay really special, thank you.
Really enjoyed the experience of waking up to the Gateway of India, in the luxurious surroundings of the Taj Palace, Colaba.
5 out of 5
Recommended
for Everyone
by Dodie from Perth Western Australia

Superb hotel, location, facilities and staff

Posted 18-Apr-2014
Pros: Everything. It was always so tranquil to return to.
Cons: Perhaps greater variety of Indian food
Location: Great location
Our wonderful welcome set the tone for the rest of our stay: early check in and late departure time and then sweet smelling flowers for around our neck and a special Indian blessing. All told the grace and helpfulness of the staff are the thing that lifted the Taj above all others. Thank you so much
5 out of 5
Recommended
for Everyone
by Abby from London

Excellent hotel

Posted 10-Apr-2014
Pros: The rooms have everything you need! The breakfast is great and the swimming pool was exceptional!
Cons: Nothing!
Location: Great location - easy to walk along the water front and loads of shops close by!
Fantastic hotel - everything we hoped for!!! The staff were lovely and very helpful. The breakfast was incredible - I recommend the pancakes or eggs benedict. The rooms are spacious and very clean! We were staying in the tower and had an excellent view of the India Gate. The swimming pool area is beautiful - I recommend a swim at night - the lights on the building make it very special.
5 out of 5
Recommended
for Everyone
by Francois from Los Angeles, ca

Nothing short of spectacular!

Posted 09-Apr-2014
The Taj Mahal Palace exceeded all my expectations! Definitely one of the best hotel I have ever stayed at.
5 out of 5
Recommended
for Everyone
by Essex2 from London

Fantastic end to our Indian holiday

Posted 02-Apr-2014
Pros: Everything!
Cons: Nothing from my point of view.
Location: We used Reality Tours as our guides to visit all the sites of Mumbai. The hotel is ideally situated as a starting point to commence sightseeing.
After spending 2 months in South Goa we decided to stay for three nights in Mumbai prior to flying back to London. We chose the Taj Mahal Palace Mumbai because of its location and reputation. We booked a city facing room in the Tower but received a complimentary upgrade to a sea facing room. From the moment we checked in to our departure all the staff were incredibly accommodating and professional. Nothing was too much trouble and the service in the bars, restaurants, shops and pool area was of the highest quality. It was a truly magnificent experience and I would highly recommend this hotel.
5 out of 5
Recommended
for Everyone
by Richard from Melbourne

Top class hotel in ideal location

Posted 25-Mar-2014
Pros: It had everything we wanted in both the room and the public spaces
Cons: nothing
Location: It is a tourist site itself and next to the Gateway of India monument. Street stalls are around the corner. Other tourist sites are walking distance.
This is probably one of the most complete hotel experiences we have ever had. The hotel had all facilities, including an excellent pool. It is located bang in the middle of downtown Mumbai and is in walking distance of a range of tourist sites, although you could comfortably spend all day in the hotel surrounds. The staff could not have been more helpful and prompt. Although it is expensive,you get value for money, especially with the discount available through Expedia.
5 out of 5
Recommended
for Everyone
by Liz from Chelmsford, UK

Exquisite hotel

Posted 02-Mar-2014
Absolutely amazing! Cannot fault a thing. A true 5 star hotel with service and facilities to match.