Ratings based on 577 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
96% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveller from New Jersey

Someone found my card and book at this place.

Posted 20-Jun-2015
Someone found my card and book at this place. When I called and explained this they told me no refunds. Expedia customer service called for me they said they dont speak English.
5 out of 5
Recommended
for Everyone
by A verified traveller from London

An oasis

Posted 09-Jun-2015
Pros: Room comfort, staff and food quality.
Very pleasant and accommodating staff. The Club rooms are worth the extra, modest, price. The food was universally excellent as well.
5 out of 5
Recommended
for Everyone
by A verified traveller from London U

Great Hotel To Stay In.

Posted 03-Jun-2015
Pros: Great location and as you watch out from you room you can see the Gateway of India and the ocean. The hotel is lovely inside.
Cons: Room should be check to make sure all guest require items are in room before guest arrived. We had to asked for toothbrushes.
Location: Its near to the Gate way Of India & boats to Elephants island were right there. Also there were restaurant and shops within and around the area.
I stayed at the Taj for a few days and i love it, Its great location, friendly staff. had many different restaurant on board which was great.
5 out of 5
Recommended
for Everyone
by A verified traveller

An institution

Posted 26-May-2015
The only disappointments: • Smell of damp in my room. Room immediately changed by the manager's desk • Spa fully booked during my short stay there
4 out of 5
Recommended
for Everyone
by A verified traveller from Dubai

PRAISEWORTHY HOTEL, STAFF OFFER EXCELLENT SERVICE

Posted 24-May-2015
Pros: TAJ HOSPITALITY AND SERVICES
Cons: CONTINUAL IMPROVEMENT IS RECOMMENDED TO MAINTAIN SERVICE QUALITY AND HIGH-END STATUS
Location: GATEWAY OF INDIA
STAY WAS VERY COMFORTABLE, ROOM WAS VERY CLEAN, IN-HOUSE RESTAURANTS WERE TOP CLASS, BREAKFAST LOUNGES ARE GOOD
5 out of 5
Recommended
for Everyone
by A verified traveller from Surry

Upgraded for both stays

Posted 20-May-2015
An excellent hotel that is known for its excellent service
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 19-May-2015
Was v good, the lunch and breakfast buffet at shamiaba were mind blowing
5 out of 5
Recommended
for Everyone
by A verified traveller from California

Classy and historic hotel

Posted 08-May-2015
Pros: Caring staff, great facilities,great location
Location: Stroll by the shore, shopping and fine dining
Superb hotel located on shores of the Arabian Sea with India Gate near by. Check in was not in a line at a counter. Staff greeted us as our car arrived and escorted us directly to our room and checked us in directly. We had arrived on an early flight and well before check in deadline. Not only was that no problem, hotel upgraded us to a room with a great view. The staff was superb. When bellboys were bringing up luggage, I was on the phone and I handed them by mistake US $100 bills instead of 100 Indian Rupees. In a few minutes ,they were back and checked if I had intended to give them the large tip! Later during our stay, my wife developed some stomach trouble and the hotel arranged a call with a doctor late at night and had medicine in our room within 15 minutes. Room service was also excellent. Hotel also arranged to ship a bag for us to the US with short notice and handled the matter smoothly for us.
3 out of 5
Recommended
for Everyone
by A verified traveller

Beautiful safe hotel

Posted 29-Apr-2015
Had an amazing time. A major hiccup where the hotel made reservations for a plane on the wrong date. They gave us a nice dinner and free transport to the hotel.
5 out of 5
Recommended
for Everyone
by A verified traveller from Worcester, UK

Fabulous

Posted 28-Apr-2015
Pros: The service. Good size swimming pool (30m?) Great quality and range of choice at breakfast Happy hour (5.00-8.00!) for half price cocktails
Cons: Nothing.
Location: A stone's throw from the Gateway of India, and from Colaba Causeway for shops and restaurants.
From the moment we arrived, we felt as though we were being treated as special guests. We could only stay one night and were given a free room upgrade as it was the last night of a birthday holiday. The whole ambience of the hotel was a class above any others we've stayed in.