Ratings based on 478 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
96% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveller

shocking service but good location

Posted 23-Feb-2015
terrible service provided by staff who seemed to be overwhelmed by number of people at the hotel. location is perfect but i wont be staying here again. breakfast was pretty poor as well - specially compared to the LEELA!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom wales

Lived up to all expectations and more!!!

Posted 22-Feb-2015
This hotel and holiday is one to remember! The hotel, Mumbai and India are a very special place. We were so lucky to be upgraded to the Taj club. Our time spent in the Palace Lounge, looked after wonderfully by Devendra & Pranit, made our stay very special. Our room was stunning & exceptionally clean with a beautiful view of the sea and gateway to India.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Glamorgan

Class 1

Posted 21-Feb-2015
A hotel that stands out , Preserves class , the staff are pure professional. A unique amazing hotel.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 16-Feb-2015
Excellent service. My flight reached late and the staff took me to the room to complete check in formalities as I was tired. I've never had any other hotel do this!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom kent uk

First class

Posted 13-Feb-2015
This is a truely superb hotel the food was excellent all staff highly trained
5 out of 5
Recommended
for Everyone
by A verified travellerfrom London

Great hotel with history and charm

Posted 10-Feb-2015
Pros: Ambience History Pleasantness of staff Locality
Cons: the Hor d'oevres for the club members need to be improved-pretty bland and boring
Location: see expereience above
I had been on a 9 day yoga retreat in Goa and decided to stop over in Mumbai for 4 days and meet up with my parents. It was a choice between staying at the Taj Palace, a palace of history and tradition and the grandiose of the Oberoi but history won the day; close to the Gateway of India, iconic Leopold's cafe and several musuems which are a must on any visit. The staff cannot do enough and the ongoing teatime drinks, cocktail hour followed by cognac hour kept my parents and myself well oiled after our ritual shopping, sightseeing and generally aborbsing ourselves into the madness and life that is Mumbai. Don't wait for that special occasion because it will be special when you visit. I look forward to returning soon.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom California, USA

JUST BEAUTIFUL

Posted 05-Feb-2015
Pros: Location, decor, ambiance, buffet breakfast, room view.
Cons: The linen in the beds are not up to standards. They are not as smooth as expected. We could feel a lot of lints specially on the duvet cover.
Location: Located in one of the best neighborhoods of Mumbai.
It is worthy to experience this amazing hotel. This beautiful landmark is just amazing. From the first moment my wife and I step in, we felt in a different planet. Its decor, service, welcoming, registration, etc, etc, etc, is just perfect. Its buffet breakfast is incredibly delicious and abundant. The spa, gym, pool, lobby and the public areas in general are well maintain and nicely decorated. The ocean view rooms are breathtaking specially to see the sunrise, just a dream come true. I imagine that even the simplest rooms is a nice room.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel

Posted 01-Feb-2015
very good experience in mumbai. One of best hotel we have stayed . Food excellent. Room are beautiful
5 out of 5
Recommended
for Everyone
by A verified travellerfrom New Jersey

Amazing setting

Posted 31-Jan-2015
Amazing hotel, a lot of amenities, amazing welcoming staff. As a frequent global traveler, this hotel is my number one choice when visiting india next time.
5 out of 5
Recommended
for Everyone
by A verified traveller

Taj Mahal Palace Hotel

Posted 30-Jan-2015
Elegant in every detail. Excellent restaurants and shopping in the hotel